Voice Assistant Issues - Samsung SM-G900T1 E-Manual

Voice Assistant Issues

When the Voice Assistant isn't working, these steps may help resolve the problem.
This function may not be supported depending on the model or geographical area.
The Voice Wake-up function may not be supported depending on the model,
The problem
The voice commands do not work well.
Bixby or Alexa answers automatically.
I spoke "Hi, Bixby" but Bixby does not
answer.
I spoke "Alexa" but Amazon Alexa does
not answer.
Voice commands may differ depending on the
Refer to the command examples for each
• Bixby: Explore Now
• Amazon Alexa:
Settings
• Google Assistant:
Assistant Settings
The TV may recognise an ambient noise or everyday conversation as a call to
Voice Assistant.
Turn off the Voice Wake-up
• Explore Now
When the TV is far from you or the ambient noise is so loud, the TV may be
unable to recognise your voice.
• When the distance to the TV is within 3 to 4 m, optimal performance is
provided. Please look at your TV screen and speak.
Turn on the Voice Wake-up
• Explore Now
- 198 -
Voice Assistant or geographical area.
Try this!
Voice Assistant.
Voice Assistant.
Settings General Voice
Settings General
function or set the Wake-up Sensitivity
Settings Voice Wake-up
function.
Settings Voice Wake-up
Amazon Alexa
Voice Google
to Low.