Philips DSR7000 User Manual page 151

Ch9_WarrantySpecs_DTV3.1.r1.fm Page 143 Wednesday, March 5, 2003 4:33 PM
MAKE SURE YOU KEEP...
Please keep your sales receipt or other document showing proof of
purchase. Attach it to this User Guide and keep both nearby. Also keep
the original box and packing material in case you need to return your
product.
BEFORE REQUESTING SERVICE...
Please check the troubleshooting section of this guide. This may save you
a call to Customer Care.
TO GET WARRANTY SERVICE...
Warranty service will be provided by Philips Service Solutions Group. If
you believe you need service for your DVR, contact Philips Service
Solutions Group at 1-866-628-8606. A representative will go through a
diagnostic checklist with you. If it is determined that the product needs to
be exchanged, you will receive a return authorization number. The
representative will give you complete shipping details.
TO GET OUT-OF-WARRANTY SERVICE...
Out-of-warranty service can be obtained at a nominal cost for repair or
replacement and handling. To obtain out-of-warranty service, contact
Philips Service Solutions Group at 1-866-628-8606 to obtain the cost of
out-of-warranty service for your product. There may be a charge for
telephone support. Call 1-866-628-8606 for cost and details.
REMEMBER...
Record the model and serial numbers found on the product below.
MODEL # _____________________________________
SERIAL # _______________________________________
All implied warranties, including implied warranties of merchantability
and fitness for a particular purpose, are limited in duration to the duration
of this express warranty. Some states do not allow limitations on how
long an implied warranty lasts, so the above limitation may not apply to
you.
This warranty gives you specific legal rights. You may have other rights
which vary from state to state.
Philips Digital Video RecorderService
P.O. Box 14810
Knoxville, TN 37914
1-866-628-8606
Limited Warranty
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