Philips DIRECTTV TERMINALS-RETAIL DSR7000R User Manual

Philips DIRECTTV TERMINALS-RETAIL DSR7000R User Manual

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DIRECTV and Philips are dedicated to providing you with quality support and customer service. If you have questions or
difficulties, we would like to hear from you.
®
For questions regarding your DIRECTV
DVR, DIRECTV
checking the Troubleshooting chapter of this guide, please contact DIRECTV at 1-800-531-5000.
If your DVR is not working properly even after restarting it, you are having trouble with the remote control or have
another technical question, please contact Philips Service Solutions Group at 1-866-628-8606
When you call either Philips or DIRECTV, you will need to provide your recorder's access card number, model number,
and DVR service number, located on a label on the back of the recorder and on the System Information screen under
Messages & Setup.
WEB SITES
You will find all of the most up-to-date information about DIRECTV products and services
at the DIRECTV web site, DIRECTV.com. The PHILIPS web site at www.PHILIPS.com
has links to a wide variety of products and information.
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®
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programming or your DIRECTV
DVR with TiVo
service, after
SDOC-00072-500 Rev. A
3111 176 61121
DIRECTV DVR
User's Guide

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Summary of Contents for Philips DIRECTTV TERMINALS-RETAIL DSR7000R

  • Page 1 DIRECTV and Philips are dedicated to providing you with quality support and customer service. If you have questions or difficulties, we would like to hear from you. ® ® For questions regarding your DIRECTV DVR, DIRECTV programming or your DIRECTV checking the Troubleshooting chapter of this guide, please contact DIRECTV at 1-800-531-5000.
  • Page 2 The On-Screen Menus and the Remote Control Arrow Buttons To use the DIRECTV DVR's on-screen menus: Use the remote control’s arrow buttons to move the highlight bar onto the option you want, then press SELECT. The LEFT arrow button often takes you to a previous screen. Select Two Types of On-Screen Arrows The arrows that appear beside or near the highlight...
  • Page 3 Hints & Shortcuts Press the DIRECTV button once to go to DIRECTV Central, or twice to go to the Now Playing List. LIST brings you directly to the Now Playing List. Press FWD (fast forward) and BACK (rewind) up to 3 times for 3 speeds.
  • Page 4 ® Welcome to DIRECTV...
  • Page 5 SDOC-00072-000 Rev. A 3111 176 51121 Philips Consumer Electronics, A Division of Philips Electronics North America Corp. Philips is a registered trademark of Koninklijke Philips Electronics, NV. DIRECTV and the Cyclone Design logo, DIRECTV SPORTS THIS WEEK, and DIRECTV ADVANCED PROGRAM GUIDE are trademarks of DIRECTV, Inc., a unit of Hughes Electronics Corp., and are used with permission.
  • Page 6: Welcome To The Directv Family

    Welcome to the DIRECTV family! DIRECTV offers you more Hollywood hits, classic movies, family programming, news, and a wide range of exciting sports action. Plus 31 commercial-free audio channels. And that's only the beginning. More Choices than ever before. With access to over 225 channels, it's easy to see why DIRECTV has become the entertainment choice for millions of American families.
  • Page 7: Table Of Contents

    Table of Contents Using this Guide ................vii Chapter 1: Connecting .
  • Page 8 Channel Banner ................51 Play with Live TV .
  • Page 9 Chapter 8: Troubleshooting ............117 Contacting Customer Care .
  • Page 10: Using This Guide

    Using this Guide This User’s Guide describes how to connect your new DIRECTV television and other audio/video equipment. It also provides valuable information about the features and use of the DVR. Glossary of Icons. The inside front cover of this guide provides an introduction to the remote control.
  • Page 11: Chapter 1: Connecting

    Before you install the DVR, mount the satellite dish antenna. Professional installation is highly recommended. Your dish must be mounted, with cables running to the room where your DVR will be installed, before you can begin the DVR installation as described in this guide.
  • Page 12 HAPTER Connecting Overview Before You Begin Useful Terms Cables and Accessories Setup Examples...
  • Page 13: Overview

    C h a p t e r 1 Jacks are places where cables can be connected. Always connect cables from the OUT jack of one device to the IN jack of the next. Never connect an IN to an IN or an OUT to an OUT. Overview TVs used to be simple: no color, no digital video, no stereo sound, no digital audio, no choices.
  • Page 14: Before You Begin

    Before You Begin Make sure that all of your equipment is turned off and the DVR is unplugged. Connecting to a Phone Line You will need access to a standard analog phone jack. Your DVR needs to be connected to a phone line to communicate with DIRECTV.
  • Page 15 C h a p t e r 1 For information on how to switch between watching antenna or ® cable channels and watching DIRECTV channels, see the connection example in Chapter 2 that is most appropriate to your configuration. The DVR does not have an on/off switch.
  • Page 16: Useful Terms

    Useful Terms If you’re not an audio/video wizard, you may find yourself stumbling over some of the names, features and functions of various pieces of equipment. Here’s a quick reference to help you understand some of the terms you may encounter during installation. —...
  • Page 17 C h a p t e r 1 C o n n e c t i n g Dual Tuner: A tuner picks one channel out of all of your available channels. This allows you to view a single channel and to change channels. “Dual tuner” means your DVR has two tuners.
  • Page 18 U s e f u l T e r m s Coaxial RF Cable: A coaxial RF cable transfers both audio and video on a single cable. Optical (or Digital) Audio Cable: An optical (or digital) audio cable transfers audio only. This cable transfers audio at the highest possible quality from your DVR to an A/V ...
  • Page 19 C h a p t e r 1 ® between viewing DIRECTV channels, viewing video from your DVD player, or running your game system by changing the input source.  Digital Audio: Dolby Digital audio is recorded on six separate channels, each of Dolby which can be heard on one of six separate speakers.
  • Page 20: Cables And Accessories

    Cables and Accessories In addition to your television and the equipment that shipped with this DVR (shown below), you’ll need a satellite dish antenna you connect the DVR and a standard, analog phone line (see page 3 for details). — These are the basics: DIRECTV Access Card Power Cord...
  • Page 21: Setup Examples

    C h a p t e r 1 If your TV has only one audio connector, connect just the white and yellow ends of the Composite A/V cable (don’t connect the red end). Setup Examples Audio and Video Cables Composite. Many TVs and VCRs have connectors for Composite A/V cables. If your equipment has them, you can use the Composite A/V cables for both audio and video..
  • Page 22 Digital Audio. The receiver includes a Digital Audio Out jack for compatibility with Dolby Digital audio. To use this feature, you will need an optical audio cable (not supplied), and a device that accepts Dolby Digital input. The optical audio cable will carry the audio signal.
  • Page 23 C h a p t e r 1 Example 1: VCR, DVD and/or Game System, and Switch Box or A/V Receiver Television Audio R Audio L Video Switch Box or A/V Receiver INPUT OUTPUT Audio Video Audio Video Audio Video Audio Video DVD Player or...
  • Page 24 Example 1: VCR, DVD and/or Game System, and Switch Box or A/V Receiver 1 Connect the coaxial RF cables from your satellite dish antenna to the recorder. Connect one coaxial RF cable that comes from your satellite dish antenna to the jack labeled “Satellite In 1”...
  • Page 25 C h a p t e r 1 To switch between watching your VCR and watching video from your DVR, you will need to use the “Input,” “Source,” or “TV/Video” button on your TV or TV’s remote control to change the video source.
  • Page 26 S e t u p E x a m p l e s Example 2: DVR with VCR 1 Connect the coaxial RF cables from your satellite dish antenna to the recorder. Connect one coaxial RF cable that comes from your satellite dish antenna to the jack labeled “Satellite In 1”...
  • Page 27 C h a p t e r 1 Example 3: DVR Only Television INPUT VIDEO DIRECTV DVR AC~In Note: Audio/Video cables shown are examples only. Use the best connections available on your equipment. C o n n e c t i n g Antenna S-VIDEO...
  • Page 28 S e t u p E x a m p l e s Example 3: DVR Only 1 Connect the coaxial RF cables from your satellite dish antenna to the recorder. Connect one coaxial RF cable that comes from your satellite dish antenna to the jack labeled “Satellite In 1”...
  • Page 29 C h a p t e r 1 To switch between watching ® DIRECTV channels and antenna/ cable channels, or tapes on your VCR, use the “Input,” “Source,” or “TV/Video” button on your TV’s remote to change the video source. Some TVs have a “Menu” button and an on-screen menu that lets you change the video source.
  • Page 30 Example 4: DVR, VCR, Antenna or Cable, and Multiple Input TV 1 Connect the coaxial RF cables from your satellite dish antenna to the recorder. Connect one coaxial RF cable that comes from your satellite dish antenna to the jack labeled “Satellite In 1”...
  • Page 31 C h a p t e r 1 To switch between watching DIRECTV ® channels and watching antenna/cable channels, or watching tapes on your VCR, use the “Input,” “Source,” or “TV/Video” button on your TV’s remote control to change the video source.
  • Page 32 Example 5: DVR with VCR, Antenna or Cable, and Single Input TV 1 Connect the coaxial RF cables from your satellite dish antenna to the recorder. Connect one coaxial RF cable that comes from your satellite dish antenna to the jack labeled “Satellite In 1”...
  • Page 33 C h a p t e r 1 C o n n e c t i n g...
  • Page 34: Chapter 2: Guided Setup

    HAPTER Guided Setup Overview Satellite Dish Guided Setup Activate Phone Setup...
  • Page 35: Overview

    C h a p t e r 2 Satellite Dish Guided Setup is used to test signal strength, position the satellite dish antenna and configure the DVR for use with a multiswitch or new multi-satellite dish antenna. If you have connected your television or audio/visual equipment only to the DVR’s digital audio output, you will not hear any audio during...
  • Page 36: Satellite Dish Guided Setup

    Satellite Dish Guided Setup Satellite Dish Guided Setup tells the DVR what type of satellite dish antenna you are using, so you must go through it at least once, even if you are only replacing a DVR that was already working. Satellite Dish Guided Setup usually takes about five minutes, plus whatever time you may need to position your dish.
  • Page 37 C h a p t e r 2 A transponder is a piece of radio equipment on a satellite. The DIRECTV transponders receive information from DIRECTV and rebroadcast it to your satellite dish antenna. Each transponder rebroadcasts a different set of channels. If the DVR does not receive a signal for an individual transponder, it will not be able to show that transponder’s channels.
  • Page 38 Note: You can check signal strength while you adjust the position of your satellite dish antenna. The signal strength meter on this screen provides audio feedback—a tone that becomes higher pitched as the signal gets stronger. You may be able to turn the volume on your TV up so you can hear the tone while you adjust your satellite dish antenna.
  • Page 39 C h a p t e r 2 If the DVR is low on Program Guide Data, this message at the bottom of the screen tells you how much Program Guide Data it has. Program Guide Data. Over the first 1 to 2 days, the DVR will gather and process up to two weeks of program data from the DIRECTV satellites.
  • Page 40: Activate

    Activate Now it’s time to activate services for your DIRECTV call: • The DVR should be on, tuned to channel 100, and receiving a signal from the satellite dish antenna. (Channel 100 shows preview programming from DIRECTV.) • You will need: a valid service address, social security number, and a major credit card (deposit prepayment may be required).
  • Page 41: Phone Setup

    C h a p t e r 2 G u i d e d S e t u p Phone Setup Press the DIRECTV button on your remote control to start Phone Setup. Final Steps. The last step of Guided Setup, Phone Setup, begins automatically the first time you press the DIRECTV button on your remote control.
  • Page 42 No Local Numbers. If you chose a local dial-in number, you will not see this screen. If you selected None of the above on the Dial-In Numbers screen, select “Request 800 number authorization” here. Selecting this option temporarily selects the toll-free number and submits a request to use the toll-free number.
  • Page 43 C h a p t e r 2 G u i d e d S e t u p Information,” you can press the DIRECTV button on the remote control to go directly to DIRECTV Central. From DIRECTV Central, programs in your DVR’s Now Playing List are always available.
  • Page 44: Chapter 3: The Basics In 5 Short Tours

    HAPTER The Basics in 5 Short Tours Tour 1: Play With Live TV Tour 2: DIRECTV Advanced Program Guide™ Tour 3: Find and Record Your Favorite Programs Tour 4: Search for New Programs Tour 5: Now Playing List Cool Things You Can Do...
  • Page 45: Tour 1: Play With Live Tv

    C h a p t e r 3 T h e B a s i c s i n 5 S h o r t T o u r s Tour 1: Play With Live TV In this tour, you’ll take a look at how you can control live TV. So grab your remote! Chan First, press the PAUSE button—the program you’re watching pauses.
  • Page 46 Status Bar Press PAUSE or PLAY to see the status bar. It shows a one-hour period. The green segment is the portion of the current hour that has been saved by your DVR. The right edge of the green part is always the current time. The white line marks the part of the program you are currently watching.
  • Page 47: Tour 2: Directv Advanced Program Guide

    C h a p t e r 3 If you find that the Program Guide or the CHAN UP/DOWN buttons are not showing channels you want to see, filtering or a custom channel list is probably turned on. Check the Guide Options (from the Program Guide, press INFO).
  • Page 48 T o u r 2 : D I R E C T V A d v a n c e d P r o g r a m G u i d e ™ First, create a list of favorite channels. Press the DIRECTV button to see DIRECTV Central.
  • Page 49: Tour 3: Find And Record Your Favorite Programs

    C h a p t e r 3 If you do not see Law & Order in the list of programs, it may be because the DVR is still gathering Program Guide data. A message at the bottom of the screen will tell you how much data the DVR has.
  • Page 50 T o u r 3 : F i n d a n d R e c o r d Y o u r F a v o r i t e P r o g r a m s If you make a mistake entering text, select “DEL” on the screen (or press BACK on the remote control).
  • Page 51: Tour 4: Search For New Programs

    C h a p t e r 3 T h e B a s i c s i n 5 S h o r t T o u r s Tour 4: Search for New Programs  Your DIRECTV DVR helps you find what you want to watch—both exciting new shows and old favorites you might have forgotten.
  • Page 52 TiVo Suggestions (Thumbs Up and Thumbs Down) TiVo Suggestions is a personalized list of shows selected to match your preferences. How is this magic possible? Any time you watch programs, live or pre-recorded, or browse programs with the Program Guide, you can rate them. If you like a program, press the green THUMBS UP button on your remote control.
  • Page 53: Tour 5: Now Playing List

    C h a p t e r 3 T h e B a s i c s i n 5 S h o r t T o u r s Tour 5: Now Playing List Your DVR can record many hours of programming. (Enough to fill a slew of video tapes!) Fortunately, it also labels and organizes all those saved programs.
  • Page 54: Cool Things You Can Do

    C o o l T h i n g s Y o u C a n D o Cool Things You Can Do Never be late for your favorite programs: Working late? Stuck in traffic? Don’t worry. If you set up a recording or a Season Pass, the program will be waiting for you in the Now Playing List.
  • Page 55 C h a p t e r 3 T h e B a s i c s i n 5 S h o r t T o u r s ™ (and don’t miss overtime!): Programs sometimes start Use the Overtime Scheduler before they’re supposed to and often end later than scheduled.
  • Page 56: Chapter 4: Watching Live Tv

    HAPTER Watching Live TV Let’s Go! DIRECTV Advanced Program Guide™ Channel Banner Play with Live TV Status Bar Music Channels Standby...
  • Page 57: Let's Go

    C h a p t e r 4 Your DVR automatically saves up to 30 minutes of live TV on the channel you’re watching. With Dual Tuner, you can switch between two channels, and 30 minutes of live TV will be saved on each channel.
  • Page 58 Recording a Live Program To start recording a program while you’re watching it, press RECORD. From the options that display, choose “Record this showing.” Or you can choose “Season Pass and other options” to see the Program Information screen and either get a Season Pass (page 59) or change Recording Options (page 60).
  • Page 59: Directv Advanced Program Guide

    C h a p t e r 4 W a t c h i n g L i v e T V L i v e T V DIRECTV Advanced Program Guide ™ ™ While you are watching live TV, the DIRECTV Advanced Program Guide shows you current and upcoming programs.
  • Page 60: Grid Guide

    Grid Guide Title, date, time the program airs, and other applicable information (rating, alternate audio, CC, Dolby Digital) Channel number and channel call letters Guide options (Push INFO button to set) List Guide Current time Programs during this time slot D I R E C T V A d v a n c e d P r o g r a m G u i d e ™...
  • Page 61 C h a p t e r 4 By customizing the guide, you can use it to display only program information you want to see. For example, you can use the movie filter to quickly check what movies are on, or use the “Favorite Channels”...
  • Page 62: Channel Banner

    Channel Banner The channel banner appears at the top of the screen when you change channels or press INFO, THUMBS UP or THUMBS DOWN, or the RIGHT arrow during a program. It disappears after a few seconds. You can set a preference (see page 96), to decide how long the banner stays on the screen when you change channels.
  • Page 63: Play With Live Tv

    C h a p t e r 4 The INSTANT REPLAY button has many uses but one of the most helpful is to compensate when you fast forward too far. Press INSTANT REPLAY to rewind eight seconds. Press it again if you really missed the mark.
  • Page 64: Status Bar

    Status Bar When you press PLAY, PAUSE, FORWARD or BACK, a status bar appears on the lower part of your screen. In live TV, the status bar represents one hour (notice the white tick marks every 15 minutes). In recorded programs, the bar shows the program’s length. The green portion of the bar represents the part of the program saved by the DVR.
  • Page 65: Music Channels

    C h a p t e r 4 W a t c h i n g L i v e T V L i v e T V Music Channels  Some DIRECTV channels feature continuous music. You can tune to a music channel just as you would any other channel.
  • Page 66: Standby

    Standby You can put your DVR in standby mode by selecting “Standby” from DIRECTV Central, or by pressing the STANDBY button on the front of your DVR. • If you temporarily turned off Parental Controls, standby mode enables them again. •...
  • Page 67 C h a p t e r 4 W a t c h i n g L i v e T V L i v e T V...
  • Page 68: Chapter 5: Finding And Recording Programs

    HAPTER Finding and Recording Programs Recording Programs: The Basics Finding Programs to Record I Already Know What I Want to Record . . . I Know What I Like . . . Help Me Find New Programs . . .
  • Page 69: Recording Programs: The Basics

    C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s Recording Programs: The Basics All programs saved on your DVR are listed in the Now Playing List (no more searching through unlabeled videotapes!).
  • Page 70 Getting a Season Pass A Season Pass records every episode of a series that airs on a certain channel—even if the day or time slot changes! It is totally automatic and really easy to set up. Just select a program (from the DIRECTV Advanced Program Guide a Season Pass.”...
  • Page 71 C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s Managing Your Season Pass recordings. With Dual Tuner, you can record two programs at the same time.
  • Page 72 highlighted, “Options” appears to its right. To see the current Recording Options, use the arrow buttons to highlight “Options,” then press SELECT. To set Recording Options: 1. On the Recording Options screen, use the UP/DOWN arrows to highlight an option. 2.
  • Page 73 C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s • Keep At Least. (Only available for an individual recording.) This option sets the minimum amount of time for the DVR to keep a recording.
  • Page 74 Program Information Screen In the Program Guide, highlighting a program title (that is not currently playing) and pressing SELECT displays some information about the program. You can also choose “Season Pass & other options” to get to the Program Information screen. The Program Information screen includes a brief description of the selected program.
  • Page 75 C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s Actions you can take. The lower part of the Program Information screen shows actions you can take.
  • Page 76 Reviewing the To Do List The To Do List shows all scheduled recordings. To view it, go to DIRECTV Central, then Pick Programs to Record, then To Do List. After setting up a recording, you can confirm that it is scheduled on the To Do List. Individual recordings have a single checkmark ) to the left of the program title.
  • Page 77 C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s View Recording History This is an advanced feature for those who really want all the details. It is available as a selection in the To Do List, and displays a history of programs that have been deleted or have not recorded.
  • Page 78 Using Save to VCR: 1. Go to the Now Playing List, highlight the show you want to save, then press SELECT. 2. Using the arrow buttons, highlight “Save to VCR,” then press SELECT. 3. Select “Start saving from the beginning.” 4.
  • Page 79: Finding Programs To Record

    C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s Finding Programs to Record Find shows to record. The DVR service allows you to quickly set up recordings for the shows you already know you love.
  • Page 80: I Already Know What I Want To Record

    I Already Know What I Want to Record . . . The following options are useful if you already know the title of the program you want to record: • Search by Title • Record by Time or Channel • Manually Record by Time or Channel Search by Title Use Search by Title if you are looking for a specific program and you know its name.
  • Page 81 C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s Record by Time/Channel Record by Time/Channel offers you three choices: Browse by Time, Browse by Channel, and Manually Record Time/Channel.
  • Page 82 Browse by Channel Browse by Channel lets you browse through programs on a particular channel. You can start with all channels or just your favorites. To browse by channel: 1. Highlight and select either “All Channels”, which includes all the channels you receive, or “Favorite Channels,”...
  • Page 83 C h a p t e r 5 Record by Time or Channel is useful for times when you want to record only a portion of a program, for example, the opening monologue of a talk show. F i n d i n g a n d R e c o r d i n g P r o g r a m s Manually Record by Time or Channel Manually Record Time/Channel lets you schedule a recording on a specific channel at a specific time, just as you would with a VCR.
  • Page 84: I Know What I Like

    I K n o w W h a t I L i k e . . . I Know What I Like . . . If you know what you like, WishList searches are great! They allow you to find and automatically record shows that match your interests, tastes, passions, and whims.
  • Page 85 C h a p t e r 5 If you set up an auto-recording WishList for sports, consider using the Overtime Scheduler ™ (a recording option described on see page 62) to make sure you don’t miss the most exciting part of the game! F i n d i n g a n d R e c o r d i n g P r o g r a m s WishList for the movie’s title and year.
  • Page 86 Creating a WishList From Search Using WishLists, select “Create new WishList.” Next, select the type of WishList: Actor, Director, Category Only, Keyword, or Title. For most WishList searches, you use the keypad on the next screen to spell out what you’re looking for. As the last step, you’ll then be able to select a category and subcategory to narrow your search.
  • Page 87 C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s Keyword or Title WishList Searches: You can create a Keyword WishList with one keyword or with several.
  • Page 88 Tips for entering keywords • To specify an exact phrase in a Keyword or Title WishList, surround a set of words with quotation marks (to enter quotation marks, press PAUSE ( keyword PAUL SIMON might also turn up a documentary about Simon Bolivar with a director whose name is Paul.
  • Page 89 C h a p t e r 5 If you create an auto-recording WishList with the category “Sports,” previews of pay per view programs may be recorded and appear on your Now Playing List. These will be marked as partial recordings on the Program Information screen.
  • Page 90: Help Me Find New Programs

    Help Me Find New Programs . . . The DVR service provides special features that help you sift through upcoming programs to find shows you’d like: TiVo Suggestions these show up in the Now Playing List if they’re recorded. Showcases go to DIRECTV Central, then select this option.
  • Page 91 C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s When there is empty space in the Now Playing List, the DVR service may record TiVo Suggestions for you.
  • Page 92 4. Use the CHAN DOWN button to see themes that are not visible at first. When you highlight a theme, a short description of it appears at the top of the screen. Select a theme. A list of programs appears. 5.
  • Page 93 C h a p t e r 5 F i n d i n g a n d R e c o r d i n g P r o g r a m s...
  • Page 94: Chapter 6: Messages And Setup

    HAPTER Messages and Setup Messages from DIRECTV Purchases My Preferences Recorder & Phone Setup System Information Troubleshooting Restart or Reset System...
  • Page 95: Messages From Directv

    C h a p t e r 6 M e s s a g e s a n d S e t u p Messages from DIRECTV From time to time DIRECTV may send you messages about updates to your service and other important notices.
  • Page 96: Purchases

    Purchases To see the Purchases screen, first press the DIRECTV Button, then Messages and Setup, then select “Purchases.” The Purchases screen displays a list of all pay per view programs you have purchased, along with their date and time. Each program in the list is also marked either “Upcoming,”...
  • Page 97 C h a p t e r 6 If a pay per view program exceeds spending or rating limits you have set with Parental Controls, a password will be required to purchase it. • Press SELECT. The purchase is canceled. You return to the Purchases screen. If you cancel a purchase that is scheduled to record, the recording is also canceled.
  • Page 98 you usually cannot use the DVR to purchase a pay per view event more than 24 hours before the event airs. Recorded pay per view programs are marked "Save Until I Delete" (the green icon) by default. That way your recorded movies are saved until you manually delete them from the Now Playing screen.
  • Page 99 C h a p t e r 6 • Buy; don’t record. When you select this option, you purchase the pay per view event. A verification screen appears with a description of any scheduling conflicts. • View upcoming showings. Press SELECT to display a list of upcoming showings for the program.
  • Page 100: My Preferences

    My Preferences To see My Preferences, press the DIRECTV button, and then select “Messages & Setup” and then “My Preferences.” My Preferences are your personal preferences—you change them to make the DVR work more to your liking. Customize Channels What are channel lists for? Features such as Search by Title and Search Using WishLists only look at programs available on channels selected in the Channels You Receive list.
  • Page 101 C h a p t e r 6 The large version of the channel banner has a shortcut to Parental Controls. Press INFO, then press the DOWN arrow to highlight the lock icon, then press SELECT. Your changes are saved automatically. Press the LEFT or the RIGHT arrow to return to the Customize Channels screen.
  • Page 102 To turn on Parental Controls and define a password ( 1. Select “Turn on Parental Controls.” 2. Use the number buttons on the remote control to enter a four-digit password. 3. Enter the same password again for confirmation. To temporarily turn off Parental Controls ( •...
  • Page 103 C h a p t e r 6 To turn off Auto Re-lock: Go to Messages & Setup, then My Preferences, then Parental Controls. Press the DOWN arrow to highlight “Auto Re-lock,” then press SELECT. Enter your password, then highlight and select “Auto Re-lock off.” Rating Settings for TV and Movies ( Movies that are originally meant for release to theaters have a different rating system from programs that are made for TV.
  • Page 104 To set Rating Limits for Specific TV Content: 1. From Parental Controls, select “Rating Settings,” then enter the password and press SELECT. 2. Select Block by TV Content. 3. A list of categories appears on the next screen. Select a category (for example, V-Violence).
  • Page 105 C h a p t e r 6 Motion Picture Association of America ratings for movies G: General Audiences. Most parents would find this material suitable for all ages. PG: Parental Guidance Suggested. Parents may find portions of this material unsuitable for younger children. PG-13: Parents Strongly Cautioned.
  • Page 106 Channel Lock for Live TV ( You can lock individual channels so that a password is required to view any program on those channels. To lock or unlock channels: 1. From the Parental Controls screen, select “Channel Lock,” and then enter the password.
  • Page 107 C h a p t e r 6 When you turn Parental Controls off, you don’t need to know a password to turn them back on. You may prefer to temporarily turn off Parental Controls, so that another person in your household does not choose a new password.
  • Page 108 M y P r e f e r e n c e s Sound Effects Volume. Allows you to change the volume or turn off your DVR’s sound effects (the tones played when you press buttons on the remote control). The default setting is Medium.
  • Page 109 C h a p t e r 6 M e s s a g e s a n d S e t u p TV Aspect Ratio This screen lets you choose one of two settings, the default Standard Screen–4:3 or Wide Screen–16:9.
  • Page 110: Recorder & Phone Setup

    R e c o r d e r & P h o n e S e t u p Recorder & Phone Setup Options under Recorder & Phone Setup affect the basic functioning of the DVR. Most of these settings were established before or during Guided Setup, and you may not ever need to change them.
  • Page 111 C h a p t e r 6 then reporting through a cell phone or walkie-talkie to the person who is adjusting the satellite dish antenna. When you first come to this screen, it shows signal strength for the transponder that carries the current channel.
  • Page 112 Phone Connection The DVR makes a daily call to communicate with the DIRECTV service, so a telephone line should be connected to it. The DVR occasionally makes a brief phone call to get updates to the DVR service, Showcases, and pay per view functionality. You can see details of the daily call on the Phone Connection screen, including the time of the last successful call and last call attempt, and the status of the last call.
  • Page 113 C h a p t e r 6 Phone Dialing Options Set Dial-In Number. The number your DVR is currently using to call the DVR service is displayed on the Phone Dialing Options screen. To change it: 1. Select Set Dial-In Number on the Phone Dialing Options screen. 2.
  • Page 114 5. The Dialing Format screen appears after you have chosen a dial-in number. You should use this screen to tell the DVR which dialing format to use. For example, should the dial-in number be preceded by your area code and should a “1” precede the area code? In some areas, even local numbers must be dialed using the area code.
  • Page 115 C h a p t e r 6 With Dial Tone Detection and ‘Phone Avail.’ Detection both turned off, if you happen to be talking on the phone when the DVR tries to call you will hear the modem dial and try to communicate with the server.
  • Page 116 Time Zone/Daylight Savings The DIRECTV satellite signal sets the time on your DVR to be accurate at your billing address. If you temporarily move the DVR to a new location, you can change the time zone here. After changing the time zone, you can change the Daylight Savings setting. Replace Access Card If you need to replace your DIRECTV access card, follow the on-screen instructions.
  • Page 117: System Information

    C h a p t e r 6 Remember, you can use CHAN UP/ DOWN to see text below or above what is displaying on the current screen. System Information This is where you can find the DVR’s serial number, the manufacturer and model number, the software version, information about recent service calls, and the DVR’s storage capacity.
  • Page 118: Troubleshooting

    T r o u b l e s h o o t i n g Troubleshooting Parental Controls Troubleshooting This screen provides a brief description of how to use Parental Controls. Use CHAN UP/ DOWN to see all of the text on the screen. Phone Troubleshooting This screen provides tips to help you troubleshoot problems with your phone connection.
  • Page 119: Restart Or Reset System

    C h a p t e r 6 If you do not have the remote control, you can also press buttons on the front of the DVR to enter the safety code. Press the INFO button three times and then press DOWN. Restart or Reset System You may need to restart the DVR as a routine troubleshooting step.
  • Page 120: Chapter 7: Programming The Remote Control

    HAPTER Programming the Remote Control Introduction Instructions: TV Power, Volume, and TV Input Resetting the Programmable Buttons Setting a Remote Address...
  • Page 121: Introduction

    C h a p t e r 7 D I R E C Chan D I R E C The TV INPUT button can control which video signal—or “input”— your TV displays. TV inputs can include the signal from a VCR, DVD player, or a camcorder.
  • Page 122: Instructions: Tv Power, Volume, And Tv Input

    I n s t r u c t i o n s : T V P o w e r , V o l u m e , a n d T V I n p u t Instructions : TV Power, Volume, and TV Input 1.
  • Page 123 C h a p t e r 7 P r o g r a m m i n g t h e R e m o t e C o n t r o l 4. Enter a code. Use the number buttons on the remote control to enter a four-digit code (starting with the first code in the list on the screen).
  • Page 124 I n s t r u c t i o n s : T V P o w e r , V o l u m e , a n d T V I n p u t 2. Enter the search code. Refer to the table below and use the number keys on your remote control to enter the appropriate code.
  • Page 125: Resetting The Programmable Buttons

    C h a p t e r 7 P r o g r a m m i n g t h e R e m o t e C o n t r o l Resetting the Programmable Buttons If you make a mistake, or are having difficulty, you can reset the programmable buttons. Once you do so, all the buttons on the remote will return to the unprogrammed state of a new remote.
  • Page 126: Setting A Remote Address

    Setting a Remote Address If you have two DVRs in the same house, you may want to assign a remote address to each remote control. This will prevent the crossing of signals between one DVR’s remote and the other’s. 1. If the DVRs are both in the same room, cover the area around the shiny, dark plastic window on the front of one DVR.
  • Page 127 C h a p t e r 7 P r o g r a m m i n g t h e R e m o t e C o n t r o l...
  • Page 128: Chapter 8: Troubleshooting

    HAPTER Troubleshooting Contacting Customer Care Questions About Installation Questions About Live TV (Including Satellite Signal) Questions About Pick Programs to Record Questions About Parental Controls Questions About the DVR’s Phone Calls Questions About Audio Questions About Pay Per View Questions About the Remote Control Questions About the DVR Service...
  • Page 129: Contacting Customer Care

    • Understanding an on-screen message regarding your service. When you call either Philips or DIRECTV, you will need to provide your recorder's model number, access card number and DVR serial number, all of which are located on a label on the back of the recorder and on the System Information screen under Messages &...
  • Page 130: Questions About Installation

    Questions About Installation I do not see the Welcome screen If you do not see the Welcome screen, you may need to change channels or change the video source your TV uses: • If you used coaxial RF cable to connect your DVR to the TV, make sure you’re viewing the same channel (3 or 4) that you selected using the switch on the back of your DVR.
  • Page 131: Questions About Live Tv (Including Satellite Signal)

    C h a p t e r 8 Questions About Live TV (Including Satellite Signal) During Satellite Guided Setup, the screen got stuck on the Satellite Info screen. • Press the DIRECTV button, then select “Messages and Setup,” then select “Recorder &...
  • Page 132 Q u e s t i o n s A b o u t L i v e T V ( I n c l u d i n g S a t e l l i t e S i g n a l ) Can I watch TV while a program is recording? •...
  • Page 133 C h a p t e r 8 How do I get back to the last channel I was watching? • When watching live TV, typing a channel number jumps the DVR to that channel. Press ENTER/LAST if you want to go back to the prior channel. I can’t tune to one of my channels.
  • Page 134 Q u e s t i o n s A b o u t L i v e T V ( I n c l u d i n g S a t e l l i t e S i g n a l ) When I power on my TV, I see the message “Searching for satellite signal...”...
  • Page 135 C h a p t e r 8 The audio and video are out of sync. • Try changing channels. • Press the PAUSE button on the remote control, then press BACK to move back a frame or two, then press PAUSE again to resume play. •...
  • Page 136: Questions About Pick Programs To Record

    Questions About Pick Programs to Record There are very few or no shows listed when I press GUIDE or look for programs to record. I can’t find my program in the listings, although I know it's on. • Your DVR may not have all its program guide data yet. When you first begin to use your DVR, it begins to download guide information from the DIRECTV satellites.
  • Page 137 C h a p t e r 8 Can I recover a recorded program that was deleted? How can I save a program longer? • Unfortunately, there is no way to bring back a program that has been deleted from the Now Playing List.
  • Page 138 What happens if a sports event I have scheduled to record goes into overtime? • The DVR service cannot predict whether a sporting event might go into overtime, but we provide a feature that lets you add from one extra minute to three hours at the end of a recording.
  • Page 139 C h a p t e r 8 How do I clear all the letters I’ve entered on the alphanumeric keypad and start over? • Use the CLEAR button on the remote, or select “CLR” in the on-screen keypad. To remove one letter, select “DEL”...
  • Page 140 My program didn’t get recorded. I set the DVR up to record something, and it’s not in Now Playing List. • If this happens, you can check Recording History for an explanation why the program did not record. Recording History is the first selection available in the To Do List. Here are some reasons why a program may not be available in the Now Playing List: •...
  • Page 141 C h a p t e r 8 What does it mean when my DVR says programs will be deleted earlier than planned? • By default, all programs except pay per view events are kept for at least two days. After that, programs may be deleted to make room for other recordings you request.
  • Page 142: Questions About Parental Controls

    Questions About Parental Controls My Parental Controls are not working. • For Parental Controls to work, they must be on (and not temporarily turned off). Whenever you enter a password to bypass Parental Controls, Parental Controls become temporarily turned off. If they are turned off, you can turn them back on at the Parental Controls screen (see page 90), or by putting your DVR in standby mode and then taking it out of standby.
  • Page 143: Questions About The Dvr's Phone Calls

    C h a p t e r 8 Questions About the DVR’s Phone Calls How long does the daily call to the DVR service take? • It is typically a short call, less than three minutes. When the software is being updated, it may take longer, but this happens rarely (a few times a year).
  • Page 144 • If you have call waiting, go to “Messages & Setup,” then “Recorder & Phone Setup,” then “Phone Connection,” then “Change Dialing Options.” Disable call waiting by entering the correct prefix in Call Waiting Prefix (usually *70,). • If you dial a prefix for outside lines, go to “Messages & Setup,” then “Recorder & Phone Setup,”...
  • Page 145 C h a p t e r 8 Why does the DVR have to be connected to a phone line? Do I need to keep the phone connected all the time? • The DVR should be plugged in to a land-based phone line at all times to receive the ®...
  • Page 146: Questions About Audio

    Questions About Audio I can’t select an alternate audio track. • Alternate audio tracks are not available for all programs. If a program has an alternate audio track, you can select it through the channel banner. • Programs are recorded with only one audio track, either the primary or an alternate audio track, so you cannot select an alternate audio track on a recorded program.
  • Page 147: Questions About Pay Per View

    C h a p t e r 8 Questions About Pay Per View How do I record a pay per view event? • If it is on now, tune to the channel carrying the program and press RECORD. • If it is on later, go to live TV, press the GUIDE button to see the guide. Highlight the program and press SELECT.
  • Page 148 • If the program exceeds a limit set with Parental Controls, and Parental Controls are on, you will need a password to view it. • If you are attempting to order a pay per view selection with your remote control and cannot, call DIRECTV Customer Care at the number provided on the back of this guide.
  • Page 149: Questions About The Remote Control

    C h a p t e r 8 Questions About the Remote Control My remote control doesn’t work with my television. • You need to program the DVR’s remote control to control some functions of your television or audio/visual equipment. See page 109. My remote control doesn’t work with my DVR.
  • Page 150: Questions About The Dvr Service

    Questions About the DVR Service How do I prevent TiVo Suggestions from being automatically recorded and listed on Now Playing List? • Press the DIRECTV Button, then select “Messages & Setup,” then “My Preferences,” then “TiVo Suggestions,” then “No.” Will my DVR still work without the DVR service? •...
  • Page 151 C h a p t e r 8 How does my TiVo Suggestions list get generated? How does it know what I like? • Your personal TV preferences are based on programs you have rated with THUMBS UP and THUMBS DOWN. Also, any program you record that does not already have a Thumb rating is automatically given one THUMB UP.
  • Page 152: Chapter 9: Warranty And Specifications

    HAPTER Warranty and Specifications Limited Warranty FCC Information Specifications Safety Instructions...
  • Page 153: Limited Warranty

    C h a p t e r 9 Limited Warranty Limited Warranty ® Philips Manufactured DIRECTV 90 Days Free Labor/One Year Parts Exchange or Repair WHO IS COVERED? You must have proof of purchase to receive warranty service. A sales receipt or other document showing that you purchased the product is considered proof of purchase.
  • Page 154 Customer Care. TO GET WARRANTY SERVICE... Warranty service will be provided by Philips Service Solutions Group. If you believe you need service for your recorder, contact the Philips Service Solutions Group at 1-866-628-8606. A representative will go through a diagnostic checklist with you.
  • Page 155: Fcc Information

    (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Responsible Party: Philips Consumer Electronics North America P.O. Box 14810 One Philips Drive Knoxville, TN 37914-1810 1-800-531-0039 •...
  • Page 156 F C C I n f o r m a t i o n the telephone company may request that you disconnect the equipment until the problem is resolved. Philips Consumer Electronics North America P.O. Box 14810 One Philips Drive...
  • Page 157: Specifications

    C h a p t e r 9 CAUTION: To prevent electrical shock, match wide blade of plug to wide slot, and fully insert. Recording capacity depends on signal quality and type of programming being recorded. W a r r a n t y a n d S p e c i f i c a t i o n s Specifications Satellite In: F-Type Connector Female (2)
  • Page 158 S p e c i f i c a t i o n s MACROVISION COPYRIGHT PROTECTION The DVR incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited pay per view uses only unless otherwise authorized by Macrovision.
  • Page 159: Safety Instructions

    C h a p t e r 9 Safety Instructions This product was designed and manufactured to meet strict quality and safety standards. There are, however, some installation and operation precautions of which you should be particularly aware. Please read these instructions before operating the equipment and save them for future reference.
  • Page 160 — 11. Object and Liquid Entry Never push objects of any kind into this product through cabinet slots, as they may touch dangerous voltage points or short the parts, resulting in the risk of fire or electric shock. Never spill liquid of any kind on this product. —...
  • Page 161 C h a p t e r 9 ® — 20. Polarization The DIRECTV DVR is equipped with a plug that will fit into the power outlet only one way.Do not modify the plug. If the plug does not fit, contact your electrician to replace your outlet. To prevent electric shock, do not use this plug with an extension cord or outlet unless you can fully insert the blades without blade exposure.
  • Page 162: Appendix A: Back Panel Reference

    PPENDIX Back Panel Reference...
  • Page 163 A p p e n d i x A AC~In B a c k P a n e l R e f e r e n c e Back Panel Reference This section describes the use of the connection jacks and switch on the back panel of the ®...
  • Page 164 functionality. Do not connect the DVR to digital PBX systems. Doing so may permanently damage your DVR’s modem and will void your warranty. 3. Cntrl Out (Serial): For future use. 4. Cntrl Out (IR): For future use. 5. USB (Universal Serial Bus) (2): For future use. 6.
  • Page 165 A p p e n d i x A B a c k P a n e l R e f e r e n c e the remote control are pressed or to indicate signal strength when you are positioning your dish.
  • Page 166: Appendix B: Gnu General Public License

    PPENDIX Gnu General Public License...
  • Page 167 A p p e n d i x B Gnu General Public License Version 2, June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc. 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
  • Page 168 either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modifications and/or translated into another language. (Hereinafter, translation is included without limitation in the term “modification”.) Each licensee is addressed as “you”.
  • Page 169 A p p e n d i x B a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or, b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of physically performing source distribution, a complete machine-readable copy of the...
  • Page 170 copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program. If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances.
  • Page 171 A p p e n d i x B but not limited to loss of data or data being rendered inaccurate or losses sustained by you or third parties or a failure of the program to operate with any other programs), even if such holder or other party has been advised of the possibility of such damages.
  • Page 172: Index

    Index...
  • Page 173 A/V receiver 7 Programming remote to control Access Card 6 Accessories and cables 9 Activate DIRECTV and DVR Services 29 Actor WishList. See WishList. Advance button 52 Advisories 63 Anamorphic 98 Antenna or cable connection 4 Area Code 30 see also Dial-In Number Aspect Ratio 98 Audio cables Choosing...
  • Page 174 Fast Forward Forward button 52 Frame Back 52 Frame Forward 52 Glossary of Icons vii Gnu General Public License 156 In jack 2 Instant replay button 52 Jacks 2 Language Audio language Letterbox 49, 98 Linux software license 156 LINUX source, obtaining 147 Live TV 52 Macrovision 147 Manual Season Pass 72...
  • Page 175 Remote control Incompatibility with some makes and models Using Using with both TV and A/V equipment Reset System 108 Restarting the DVR 108 RF coaxial cable 10 Safety instructions 148 Satellite dish antenna types 5 Satellite Dish Guided Setup 25 Satellite Receiver 5 Satellite Signal Strength 26 Satellite Signal Troubleshooting 28...
  • Page 176 These appear when you press the THUMBS UP or THUMBS DOWN button. You can give a program up to three Thumbs ™ ™ or three Thumbs Down These appear when an option—such as automatically scheduling an upcoming program or watching an additional program segment—is available.

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