Troubleshooting; Before Calling For Service - LG LSHD3680 Series Owner's Manual

12 TROUBLESHOOTING

TROUBLESHOOTING

Before Calling for Service

Parts and Features
Problem
After installation,
the appliance
doesn't work.
Lights work, but
blower is not
turning.
The appliance is
vibrating.
The blower is
working, but the
lights are not.
The speed levels of
the blower sound the
same.
The hood is not
venting out properly.
Mesh filter is
vibrating.
The appliance turns
on by itself.
The power source is not turned ON.
• Make sure the circuit breaker and the appliance's power is ON.
The power cord and the cable locking connector are not connected properly.
• Make sure the power cord is properly connected to the appliance.
The thermally protected system detects if the blower is too hot to operate and shuts
the blower down.
• The blower will function properly after the thermally protected system cools down.
The blower is not securely in place.
• Tighten the screws holding the blower in place.
Damaged blower wheel
• Call for service.
The appliance is not secured in place.
• Check the installation of the hood.
The LED light connector is disconnected or the LED light is defective.
• Call for service.
Using the wrong size of ducting
• Change the ducting to at least 8" round or 3-1/4" x 10" rectangular for single blower or 10"
round for dual blower.
The hood might be hanging too far above the cooktop.
• Adjust the distance between the cooktop and the bottom of the hood to within 26" to 36".
The wind from the opened windows or opened doors in the surrounding area are
affecting the ventilation of the hood.
• Close all windows and doors to eliminate the outside airflow.
Blockage in the duct opening or ductwork.
• Clear any blockages from the ductwork or duct opening.
The direction of duct opening is against the wind.
• Adjust the duct opening direction.
Using the wrong size of ducting.
• Change the ducting to the correct size.
Mesh filter is loose.
• Change the metal filter.
A spotlight or kitchen lamp is shining directly onto the switch controls.
• The switch controls are light sensitive. A light source aimed directly at the switch controls
may disrupt switch functions.
Possible Cause & Solution