Troubleshooting; Before Calling For Service - LG HCEZ2426S Owner's Manual

TROUBLESHOOTING

Before Calling for Service

Repairs should be performed by a licensed technician only. Improper repair may result in considerable
danger to you and others. However, some minor problems can be resolved as in the table below:
If a problem is not solved, please contact an LG Electronics Customer Information Centre.
Parts and Features
The manufacturer will decline all responsibility if the recommendations and instructions regarding
installation, maintenance and use are not observed and respected when using the appliance.
Symptoms
Light on, but motor
does not work
Both light and motor
do not work
Vibration
Insufficient suction
The appliance is not
level
The motor is blocked.
• Call for service.
The internal wiring of motor is cut off/disconnected. An unpleasant
smell may be produced.
• Call for service.
Apart from the possibilities mentioned above, check the following:
Light is damaged.
• Call for service.
The motor, if damaged, can cause vibration.
• Call for service.
The motor is not tightly fastened.
• Call for service.
The appliance is not securely fixed.
• Fixed the appliance securely.
The distance between the appliance and the cooker top is too great.
• Readjust the distance.
Too much ventilation from open doors or windows.
• Close some doors / windows.
The fixing screws are not tight enough.
• Tighten the fixing screws and ensure that the appliance is horizontal.
The hanging screws are not tight enough.
• Tighten the hanging screws and ensure that the appliance is horizontal.
TROUBLESHOOTING
Possible Cause & Solution
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