Samsung MS20A3010AL/EG User Manual page 76

Troubleshooting
Problem Cause
Microwave oven
The microwave The door is open.
oven does not
heat.
Smoke comes During initial operation,
out during smoke may come from the
preheating. heating elements when you
first use the microwave
oven.
Food is on the heating
elements.
There is a Plastic or non heat-resistant
burning or plastic cookware is used.
smell when using
the microwave
oven.
There is a bad Food residue or plastic has
smell coming melted and stuck to the
from inside the interior.
microwave oven.
16 English
Action
Close the door and try again.
This is not a malfunction, and
if you run the microwave
oven 2-3 times, it should
stop.
Let the microwave oven cool
and then remove the food
from the heating elements.
Use glass cookware suitable
if the suggested solution does not solve the problem, contact your local SAMSUNG
for high temperatures.
Customer Care Centre.
You can put a lemon slice
inside and run the
microwave oven to remove
the odour more quickly.
Problem Cause
The microwave The microwave oven door
oven does not is frequently opened during
cook properly. cooking.
The microwave oven
controls are not correctly
set.
The wrong type or size of
cookware is used.
NOTE
Action
If you open the door often,
the interior temperature will
be lowered and this may
affect the results of your
cooking.
Correctly set the microwave
oven controls and try again.
Use suitable cookware with
flat bottoms.