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- Page 1 08-01141-01 Elastic Networks StormPort 405 Modem Installation Guide Document Version: Standard Document Revision: 1.00 Publication Date: September 2000...
- Page 2 ©2000 Elastic Networks The StormPort 405 Modem Installation Guide is copyrighted and all rights are reserved. This document may not, in whole or in part, be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine readable form without prior consent in writing from Elastic Networks. EtherLoop is a trademark of Elastic Networks.
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Page 3: Installation Guide
All information contained in this document is subject to change without notice. Elastic Networks reserves the right to make changes to equipment design or program components, as progress in engineering, manufacturing methods, or other circumstances may warrant. EtherLoop is a trademark of Elastic Networks. Revision 1.00 StormPort 405 Modem Installation Guide 08-01141-01... - Page 4 Revision 1.00 StormPort 405 Modem Installation Guide 08-01141-01...
- Page 5 Publication history September 2000 Standard document released for general publication. Revision 1.00 StormPort 405 Modem Installation Guide 08-01141-01...
- Page 6 Revision 1.00 StormPort 405 Modem Installation Guide 08-01141-01...
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Page 7: Table Of Contents
About this document Safety Considerations StormPort 405 Modem Requirements Installing the StormPort 405 Modem The StormPort 405 Modem The StormPort 405 Modem and the EtherLoop System Always-on Internet connection Factory-tested components Materials Included with the StormPort 405 Modem Task: Installing the Modem... - Page 8 8 Contents Revision 1.00 StormPort 405 Modem Installation Guide 08-01141-01...
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Page 9: About This Document
About this document This document provides instructions for installing, using and troubleshooting the StormPort 405 Modem. Before installing or using the modem, be sure to read the Safety Considerations and Modem Requirements in this section. Safety Considerations The StormPort 405 Modem complies with the regulatory requirements of CSA C22.2#950-M95 for Canada and UL 1950 Edition 3 for the United States. -
Page 10: Stormport 405 Modem Requirements
About this document StormPort 405 Modem Requirements The StormPort 405 Modem has specific requirements. Please insure that all of the information and equipment is available prior to the installation procedure. The requirements are as follows: Requirement StormPort 405 Modem Service... -
Page 11: Installing The Stormport 405 Modem
Installing the StormPort 405 Modem This chapter describes the StormPort 405 Modem and contains the installation procedures for the modem and support equipment. Chapter contents This chapter includes the following information. Table 1-1. Topic The StormPort 405 Modem Materials Included with the StormPort 405 Modem... -
Page 12: The Stormport 405 Modem
StormPort 405StormPort 405. The StormPort 405 Modem and the EtherLoop System The StormPort 405 is a component of an EtherLoop system. EtherLoop is an Elastic Networks technology that supports high-speed data simulaneously with voice using existing phone lines. If the other network components of the EtherLoop system have not been correctly installed, the StormPort 405 Modem will not work. -
Page 13: Materials Included With The Stormport 405 Modem
Materials Included with the StormPort 405 Modem The StormPort 405 contains standard RJ-11 telephone and jack interfaces to connect the existing voice facility, and a 10Base-T Ethernet RJ-45 interface to connect the Ethernet cable from the end-user PC. The following table shows the components included in the StormPort 405 package. - Page 14 StormPort 405, as shown below: Slide the phone set onto the StormPort 405, as shown below: Connect the StormPort 405 to the phone set with the second RJ-11 connector attached to the phone. The StormPort 405 is connected to the computer with an RJ-45 Ethernet cable (RJ-45 Ethernet cable is not included).
- Page 15 StormPort 405. Plug the power supply into wall outlet. This completes the StormPort 405 physical installation. At this point, the Link and Data Status indicator lights should be green. Note: See “Modem Indicators” on page 1-16 for more information on the StormPort 405 LED indicators.
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Page 16: Modem Indicators
Status and Activity Indicators The side StormPort 405 has two status and activity indicators. The LINK LED indicates a connection between the StormPort 405 and the computer has been established. The DATA LED indicates data transfers between the StormPort 405 and computer are taking place. -
Page 17: Additional Telephones On The Modem Phone Line
Additional telephones on the modem phone line The StormPort 405 is used to connect a computer and telephone to the same line, providing simultaneous voice/high-speed data service. Telephones or answering devices connected directly to the StormPort 405 do not require external telephone filters. - Page 18 1-18 Installing the StormPort 405 Modem Task: Installing the Desk Mount Filter Follow these instructions precisely to install the Desk Mount Filter. If the telephone filter is installed incorrectly (reversed), the filter will not allow voice signals to pass. (See Figure 1-1, Desk Mount Filter Connections.) Step Action 1 Check for a dial tone.
- Page 19 Install the telephone on wall mount filter. Verify that there is a dial tone. If a dial tone is not present, check all connections. Revision 1.00 Installing the StormPort 405 Modem 1-19 Figure 1-2. Wall Mount Filter Installation StormPort 405 Modem Installation Guide 08-01141-01...
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Page 20: Installing The Ethernet Port
RJ-45 receptacle in a molded plastic housing on the other, as shown below: The Ethernet Port is ideally suited for installations where the reach of the StormPort 405 needs to be extended. The user simply connects to the RJ-45 connector on the Ethernet port rather than the ethernet port on the StormPort 405. -
Page 21: Appendix A: Troubleshooting
Make sure there is power to the outlet. Check the connection to the StormPort 405. (Make sure the StormPort 405 is plugged in). If the power indicator is not lit, try another power cord. If the indicator is still not lit, call distributor technical support. - Page 22 ( continued ) Revision 1.00 Troubleshooting 4. Link Light is Red The StormPort 405 is not receiving any signal from the Internet service provider. Make sure all connections are well-connected and the computer is set up correctly. Make sure the phone has a clear dial tone. Call your service provider (phone company).
- Page 23 Revision 1.00 Troubleshooting The StormPort 405 has a built-in filter to prevent this. The noise could be a faulty line cord, phone, the StormPort 405, or it could be coming from your phone service. Try to eliminate these possibilities in the following order: 1.
- Page 24 A-24 Appendix A: Troubleshooting Table A-1. StormPort 405 Troubleshooting Problem Your PC cannot communicate with your Internet service provider Revision 1.00 Troubleshooting First, make sure that all network software applications are properly installed and configured. Double check to make sure the IP address is correct. Call your telephone service provider and make sure Modem service is enabled.
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Page 25: Appendix B: Regulatory Information
Elastic Networks 6120 Windward Parkway, Suite 100 Alpharetta, GA 30005 Phone: 678-297-3100 Fax: 678-297-3110 2.1007 (C) The compliance information statement shall be included in the user guide or as a separate sheet. Revision 1.00 StormPort 405 Modem Installation Guide B-25 08-01141-01... -
Page 26: Fcc Information To User
FCC Information to User (FCC Rules Section 15.105(b)): Note: The StormPort 405 Modem has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. - Page 27 (contact the state public utility commission, public service commission or corporation commission for information). No repairs can be performed by the user. If you experience trouble with this equipment and/or for repair and warranty information, please contact distributor technical support. Revision 1.00 StormPort 405 Modem Installation Guide 08-01141-01...
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Page 28: Industry Canada Compliance Information
The termination on an interface may consist of any combination of devices subject only to the requirements that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five (5). Revision 1.00 StormPort 405 Modem Installation Guide 08-01141-01... -
Page 29: Appendix C. Warranty And Disclaimers
Revision 1.00 Storm Port 405 Modem Installation Guide C-29 DisclaimersC 08-01141-01... -
Page 30: Exclusions
Revision 1.00 Storm Port 405 Modem Installation Guide 08-01141-01... - Page 32 Elastic Networks StormPort 405 Modem Installation Guide © 2000 Elastic Networks All rights reserved The information contained in this document is subject to change without notice. Elastic Networks reserves the right to make changes to equipment design or program components, as progress in engineering, manufacturing methods, or other circumstances may warrant.
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