Elastic Networks StormPort 400 Installation Manual

Zhone stormport 400 modems: installation guide

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08-01137-01
Elastic Networks
StormPort 400 Modem
Installation Guide
Document Version: Standard
Document Revision: 1.00
Publication Date: September 2000

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Summary of Contents for Elastic Networks StormPort 400

  • Page 1 08-01137-01 Elastic Networks StormPort 400 Modem Installation Guide Document Version: Standard Document Revision: 1.00 Publication Date: September 2000...
  • Page 2 ©2000 Elastic Networks The StormPort 400 Modem Installation Guide is copyrighted and all rights are reserved. This document may not, in whole or in part, be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine readable form without prior consent in writing from Elastic Networks. EtherLoop is a trademark of Elastic Networks.
  • Page 3: Installation Guide

    All information contained in this document is subject to change without notice. Elastic Networks reserves the right to make changes to equipment design or program components, as progress in engineering, manufacturing methods, or other circumstances may warrant. EtherLoop is a trademark of Elastic Networks. Revision 1.00 StormPort 400 Modem Installation Guide 08-01137-01...
  • Page 4 Revision 1.00 StormPort 400 Modem Installation Guide 08-01137-01...
  • Page 5 Document revised to reflect changes in the type and usage of Inline and Wall Mount filters. April 2000 Standard document released for general publication. November 1999 Standard document (Revision 1.00) released for general publication. October 1998 Standard document initial release for general publication. Revision 1.00 StormPort 400 Modem Installation Guide 08-01137-01...
  • Page 6 Revision 1.00 StormPort 400 Modem Installation Guide 08-01137-01...
  • Page 7: Table Of Contents

    Contents About this document Safety Considerations StormPort 400 Modem Requirements Installing the StormPort 400 Modem The StormPort 400 Modem Materials Included with the StormPort 400 Modem Installing the Modem Dip Switches LED Panel Installing the Inline Filter Appendix A: Troubleshooting...
  • Page 8 Contents Revision 1.00 StormPort 400 Modem Installation Guide 08-01137-01...
  • Page 9: About This Document

    About this document This document provides instructions for installing, using and troubleshooting the StormPort 400 Modem. Before installing or using the modem, be sure to read the Safety Considerations and StormPort 400 Modem Requirements in this section. Safety Considerations The StormPort 400 Modem complies with the regulatory requirements of CSA C22.2#950-M95 for Canada and UL 1950 Edition 3 for the United States.
  • Page 10: Stormport 400 Modem Requirements

    About this document StormPort 400 Modem Requirements The StormPort 400 Modem has specific requirements. Please insure that all of the information and equipment is available prior to the installation procedure. The requirements are as follows: Requirement StormPort 400 Modem Service...
  • Page 11: Installing The Stormport 400 Modem

    Installing the StormPort 400 Modem This chapter describes the StormPort 400 Modem and contains the installation procedures for the modem and support equipment. Chapter contents This chapter includes the following information. Table 1-1. Topic The StormPort 400 Modem Materials Included with the StormPort 400 Modem...
  • Page 12: The Stormport 400 Modem

    1-2 Installing the StormPort 400 Modem The StormPort 400 Modem The StormPort 400 modem is used with an Ethernet-configured PC and an ordinary phone line to access the Internet or corporate intranet at multi-megabit speeds. The StormPort 400 Modem permits simultaneous voice (or analog data) transmission on the same telephone line.
  • Page 13: Materials Included With The Stormport 400 Modem

    10Base-T Ethernet RJ-45 interface to connect the Ethernet cable from the end-user PC. The following table shows the components included in the StormPort 400 Modem package. If you are missing any item, contact your product distributor for a replacement.
  • Page 14 1-4 Installing the StormPort 400 Modem Table 1 -2. List of Materials. Description Item Inline Filter Revision 1.00 StormPort 400 Modem Installation Guide 08-01137-01...
  • Page 15: Installing The Modem

    Ethernet cable and the Ethernet connector on the PC/laptop (the adapter is often a round, 8-pin connector). Step Action Make sure that all of the StormPort 400 Modem equipment is available before proceeding. Connect the RJ-45 Ethernet cable to the 10Base-T Ethernet Card connector on the rear of the computer.
  • Page 16: Dip Switches

    1-6 Installing the StormPort 400 Modem Dip Switches A series of four dip switches are on the back of the StormPort 400 Modem. The modem is delivered with the switches in the default setting. Do not change these dip switches. However, should the switches be changed inadvertently, the default setting for the dip switches are detailed in the following table..
  • Page 17 Table 1 -3. StormPort 400 Modem LED Panel Position (left to right) Revision 1.00 Installing the StormPort 400 Modem 1-7 Indicator Usage Power LED This LED is green when the modem is receiving power., Computer LED This LED is green...
  • Page 18: Installing The Inline Filter

    Task: Installing the Inline Filter If you have other devices connected to the same line as the StormPort 400 Modem, you will need to install one Inline Filter per device. Follow these instructions precisely to install the Desk Mount Filter. If the telephone filter is installed incorrectly (reversed), the filter will not allow voice signals to pass.
  • Page 19: Appendix A: Troubleshooting

    3. Network Light is Off Check the connection to the network. The light should be GREEN. If the Network light is YELLOW, make sure the ELMo shelf has power. If not call distributor technical support. StormPort 400 Modem Installation Guide 08-01137-01...
  • Page 20 ( continued ) Revision 1.00 Troubleshooting 4. Network Light is Red The StormPort 400 Modem is not receiving any signal from the Internet service provider. Make sure all connections are well-connected and the computer is set up correctly. Make sure the phone has a clear dial tone. Call your service provider (phone company).
  • Page 21 Modem. While using the modem, try to eliminate these possibilities in the following order: 8. Turn OFF the StormPort 400 Modem. Make a call on your extension phone and check the noise. If the noise is gone, the modem may have a fault.
  • Page 22 Internet service provider Revision 1.00 Troubleshooting File transfer rates depend not only on the StormPort 400 Modem, but also on the speed of your computer, the network that you are communicating through (ISP, corporate net, etc.), and the speed and connection of the computer you are attempting to transfer data to and from.
  • Page 23: Appendix B: Regulatory Information

    Elastic Networks 6120 Windward Parkway, Suite 100 Alpharetta, GA 30005 Phone: 678-297-3100 Fax: 678-297-3110 2.1007 (C) The compliance information statement shall be included in the user guide or as a separate sheet. Revision 1.00 StormPort 400 Modem Installation Guide 08-01137-01...
  • Page 24: Fcc Information To User

    FCC Information to User (FCC Rules Section 15.105(b)): Note: The StormPort 400 Modem has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 25 (contact the state public utility commission, public service commission or corporation commission for information). No repairs can be performed by the user. If you experience trouble with this equipment and/or for repair and warranty information, please contact distributor technical support. Revision 1.00 StormPort 400 Modem Installation Guide 08-01137-01...
  • Page 26: Industry Canada Compliance Information

    The termination on an interface may consist of any combination of devices subject only to the requirements that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five (5). Revision 1.00 StormPort 400 Modem Installation Guide 08-01137-01...
  • Page 27: Appendix C. Warranty And Disclaimers

    (90) days from the date of pick-up or the date of shipment to you of the repaired or replacement set or until the end of the original twelve month warranty period, whichever is later. Revision 1.00 StormPort 400 Modem Installation Guide 08-01137-01...
  • Page 28: Exclusions

    Revision 1.00 StormPort 400 Modem Installation Guide 08-01137-01...
  • Page 30 Elastic Networks StormPort 400 Modem Installation Guide © 2000 Elastic Networks All rights reserved The information contained in this document is subject to change without notice. Elastic Networks reserves the right to make changes to equipment design or program components, as progress in engineering, manufacturing methods, or other circumstances may warrant.

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