Elastic Networks 401 Installation Manual

Esled modem

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08-01139-01
Elastic Networks
Storm Port 401 eSled Modem
Installation Guide
Document Version: Standard
Document Revision: 1.00
Publication Date: September 2000

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  • Page 1 08-01139-01 Elastic Networks Storm Port 401 eSled Modem Installation Guide Document Version: Standard Document Revision: 1.00 Publication Date: September 2000...
  • Page 2 ©2000 Elastic Networks The Storm Port 401 eSled Modem Installation Guide is copyrighted and all rights are reserved. This document may not, in whole or in part, be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine readable form without prior consent in writing from Elastic Networks.
  • Page 3: Installation Guide

    All information contained in this document is subject to change without notice. Elastic Networks reserves the right to make changes to equipment design or program components, as progress in engineering, manufacturing methods, or other circumstances may warrant. EtherLoop is a trademark of Elastic Networks. Revision 1.0 Storm Port 401 eSled Modem Installation Guide 08-00025-01...
  • Page 4 Revision 1.0 Storm Port 401 eSled Modem Installation Guide 08-00025-01...
  • Page 5 Document revised to reflect changes in the modem name. June 2000 Document revised to reflect changes in the type and usage of inline and wall mount filters. May 2000 Standard document released for general publication. Revision 1.0 Storm Port 401 eSled Modem Installation Guide 08-00025-01...
  • Page 6 Revision 1.0 Storm Port 401 eSled Modem Installation Guide 08-00025-01...
  • Page 7: Table Of Contents

    Safety Considerations StormPort 401 eSled Modem Requirements Installing the StormPort 401 eSled Modem The StormPort 401 eSled Modem The StormPort 401 eSled Modem and the EtherLoop System Always-on Internet connection Factory-tested components Materials Included with the StormPort 401 eSled Modem...
  • Page 8 viii Contents Revision 1.0 eSled Modem Installation Guide 08-00025-01...
  • Page 9: About This Document

    About this document This document provides instructions for installing, using and troubleshooting the StormPort 401 eSled Modem. Before installing or using the modem, be sure to read the Safety Considerations and StormPort 401 eSled Modem Requirements in this section. Safety Considerations The StormPort 401 eSled Modem complies with the regulatory requirements of CSA C22.2#950-M95 for Canada and UL 1950 Edition 3 for the United States.
  • Page 10: Stormport 401 Esled Modem Requirements

    About this document StormPort 401 eSled Modem Requirements The StormPort 401 eSled Modem has specific requirements. Please insure that all of the information and equipment is available prior to the installation procedure. The requirements are as follows: Requirement StormPort 401 eSled Modem...
  • Page 11: Installing The Stormport 401 Esled Modem

    Installing the StormPort 401 eSled Modem This chapter describes the StormPort 401 eSled Modem and contains the installation procedures for the modem and support equipment. Chapter contents This chapter includes the following information. Table 1-1. Topic The StormPort 401 eSled Modem...
  • Page 12: The Stormport 401 Esled Modem

    Modem. The StormPort 401 eSled is specifically designed to work with the Teledex Diamond series phone set. Other phone sets are not configured to work with the StormPort 401 eSled Modem.
  • Page 13: Materials Included With The Stormport 401 Esled Modem

    Materials Included with the StormPort 401 eSled Modem The modem contains standard RJ-11 telephone and jack interfaces to connect the existing voice facility, and a 10Base-T Ethernet RJ-45 interface to connect the Ethernet cable from the end-user PC. The following table shows the components included in the Modem package. If you are missing any item, contact your product distributor for a replacement.
  • Page 14: Task: Installing The Modem

    (RJ-45 Ethernet cable is not included). Insert one end of the RJ-45 cable into the 10Base-T Ethernet card connector on the computer, and the other end into the Ethernet port on the side of the StormPort 401 eSled modem. Revision 1.0...
  • Page 15 At this point, the Link and Data Status indicator lights should be green. Note: See “Modem Indicators” on page 1-16 for more information on the StormPort 401 eSled modem LED indicators. STOP You have completed this task. Revision 1.0...
  • Page 16: Modem Indicators

    1-16 Installing the StormPort 401 eSled Modem Modem Indicators Status and Activity Indicators The side eSled Modem has two status and activity indicators. The LINK LED indicates a connection between the eSled modem and the computer has been established. The DATA LED indicates data transfers between the eSled modem and computer are taking place.
  • Page 17: Additional Telephones On The Modem Phone Line

    Table 1-3. Telephone Filters Filter You can order voiceband filters from the Elite Modem product distributor or service provider. Revision 1.0 Installing the StormPort 401 eSled Modem 1-17 Description Use to connect fax machines, answering machines, and desk telephones that are not directly connected to the Elite Modem.
  • Page 18 1-18 Installing the StormPort 401 eSled Modem Task: Installing the Desk Mount Filter Follow these instructions precisely to install the Desk Mount Filter. If the telephone filter is installed incorrectly (reversed), the filter will not allow voice signals to pass. (See Figure 1-1, Desk Mount Filter Connections.) Step Action 1 Check for a dial tone.
  • Page 19 Verify that there is a dial tone. If a dial tone is not present, check all connections. Figure 1-2. Wall Mount Filter Installation Revision 1.0 Installing the StormPort 401 eSled Modem 1-19 Storm Port 401 eSled Modem Installation Guide 08-00025-01...
  • Page 20 1-20 Installing the StormPort 401 eSled Modem Task: Installing the Ethernet Port The Ethernet Port is an Ethernet cable with an RJ-45 plug on one end and an RJ-45 receptacle in a molded plastic housing on the other, as shown below: The Ethernet Port is ideally suited for installations where the reach of the eSled Modem needs to be extended.
  • Page 21: Appendix A: Troubleshooting

    Appendix A: Troubleshooting Table A-1. Modem Troubleshooting Problem No Modem Power/Power Light Off No data transfer Revision 1.0 Troubleshooting Make sure there is power to the outlet. Check the connection to the modem. (Make sure the modem is plugged in). If the power indicator is not lit, try another power cord.
  • Page 22 A-22 Appendix A: Troubleshooting Table A-1. Modem Troubleshooting Problem No data transfer ( continued ) Revision 1.0 Troubleshooting 4. Link Light is Red The Modem is not receiving any signal from the Internet service provider. Make sure all connections are well-connected and the computer is set up correctly.
  • Page 23 Table A-1. Modem Troubleshooting Problem Troubleshooting Noise interference on The Modem has a built-in filter to prevent this. The noise the telephone could be a faulty line cord, phone, the Modem, or it could connected to the modem be coming from your phone service. Try to eliminate these possibilities in the following order: 1.
  • Page 24 A-24 Appendix A: Troubleshooting Revision 1.0 Storm Port eSled Modem Installation Guide 08-00025-01...
  • Page 25: Appendix B: Regulatory Information

    6120 Windward Parkway, Suite 100 Alpharetta, GA 30005 Phone: 678-297-3100 Fax: 678-297-3110 2.1007 (C) The compliance information statement shall be included in the user guide or as a separate sheet. Revision 1.0 Storm Port 401 eSled Modem Installation Guide B-25 08-00025-01...
  • Page 26: Fcc Information To User

    FCC Information to User (FCC Rules Section 15.105(b)): Note: The StormPort 401 eSled Modem has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 27 No repairs can be performed by the user. If you experience trouble with this equipment and/or for repair and warranty information, please contact distributor technical support. Revision 1.0 Storm Port 401 eSled Modem Installation Guide 08-00025-01...
  • Page 28: Industry Canada Compliance Information

    The termination on an interface may consist of any combination of devices subject only to the requirements that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five (5). Revision 1.0 Storm Port 401 eSled Modem Installation Guide 08-00025-01...
  • Page 29: Appendix C. Warranty And Disclaimers

    Revision 1.0 Storm Port 401 eSled Modem Installation Guide C-29 08-00025-01...
  • Page 30: Exclusions

    Revision 1.0 Storm Port 401 eSled Modem Installation Guide 08-00025-01...
  • Page 32 Elastic Networks Storm Port 401 eSled Modem Installation Guide © 2000 Elastic Networks All rights reserved The information contained in this document is subject to change without notice. Elastic Networks reserves the right to make changes to equipment design or program components, as progress in engineering, manufacturing methods, or other circumstances may warrant.

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