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Summary of Contents for Conway eWME 3.9
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Page 3: Bike Components
E-bike components 1 E-bike components The figure may vary depending on your model or the selected configuration. Display Read the special notes regarding your configuration in the respective chapters. 25.0 BOOST Operation km/h Charger Battery Sensor Drive... -
Page 4: Table Of Contents
Table of contents 1 E-bike components ..... .3 5 Basic information ..... . .15 2 In an emergency . - Page 5 Table of contents 8 Notes on use ......21 11 Operation ......26 8.1 Information regarding road traffic .
- Page 6 Table of contents 15 Notes on the key ..... .45 11.2.6.1 Rechargeable battery indicator....35 11.2.7 Menu settings.
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Page 7: In An Emergency
In an emergency In an emergency 2 In an emergency 2.2 In the event of excessive heat If you notice that excessive heat is being generated by the battery: You can find notes on handling the battery in this user manual. Despite compliance with all safety measures, the rechargeable 1. -
Page 8: If The Rechargeable Battery Catches Fire
Tuning or manipulations 3 Tuning or manipulations 2.4 If the rechargeable battery catches fire WarnInG 1. Call the fire brigade immediately. Tuning or manipulating the speed settings of your e-bike 2. If there is no danger to you and you are physically able, use may have a negative impact on your bicycle’s braking or a suitable fire extinguisher to put out the fire. -
Page 9: Safety
Safety 4 Safety – You can cause irreparable damage to your e-bike by tuning it. – The frame, wheels and brakes are not designed for higher speeds. 4.1 Be absolutely sure to read the – Any modification to the drive system leads to the invalidation warning notes of the warranty or other claims for damages. -
Page 10: Use
Safety 4.3 use There are safety notes in the following categories: DanGEr WarnInG The signal word “Danger” indicates a hazard with high The e-bike, battery and the charger may only be used degree of risk that, if not avoided, results in death or a by persons, who are able to act without restriction with severe injury. -
Page 11: Battery
Safety 4.4 Battery WarnInG WarnInG Improperly performed repairs may cause accidents. risk of accident and injury! Batteries that have caught fire are very difficult to extinguish; • Do not repair the e-bike yourself. the cells affected must burn down in a controlled manner. •... - Page 12 Safety WarnInG noTICE Heat (e.g. strong sunlight), fire and other heat sources can Improperly charging the rechargeable battery can damage damage the battery. the rechargeable battery and the drive. risk of fire and explosion! risk of damage! • Keep the battery away from fire and other heat sources; •...
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Page 13: Charger
Safety 4.5 Charger noTICE DanGEr Incorrect use of the battery could cause damage to the battery, the drive or surrounding objects, e.g. due to Incorrect handling of electrical current and corresponding overheating. components poses a risk to life due to electric shock. risk of damage! risk to life! •... -
Page 14: Residual Risks
Safety 4.6 residual risks • Always pull the mains plug out of the socket after use. • Read the additional safety notes on the housing of the Using the e-bike is associated with the following unforeseeable charger. residual risks despite compliance with all safety notes: •... -
Page 15: Basic Information
Basic information 5 Basic information Labelling for products that may only be used indoors. 5.1 Symbols on the products The 230 V ~/50 Hz mains connection corresponds to The following symbols are located on the packaging, the battery protection class II. or the charger: Label for electrical devices that you must not dispose of with household waste. -
Page 16: Terms
Basic information 5.3 Terms 5.4 Written labels Terms with “nominal”: Nominal output, nominal capacitance – Image captions and references in the text are rendered in etc. are values stipulated according to the design. The actual italics. values may differ from the nominal values depending on operating 5.5 units conditions. -
Page 17: Notes On The E-Bike
Notes on the e-bike 6 notes on the e-bike 6.2 Functionality The drive only provides you with riding assistance when you pedal. 6.1 Differences between a bicycle and The intensity of assistance is automatically adjusted depending on an e-bike the selected riding mode, the pressure applied when pedalling, the load and the speed. -
Page 18: Cycling With An Empty Rechargeable Battery
Notes on the e-bike 6.5 Drive overheat protection Lack of care and maintenance may reduce the range. • Handle the e-bike with care and observe all notes regarding CauTIon the battery in this user manual. • Check the tyre pressure regularly. The drive and rechargeable battery can become very hot •... -
Page 19: General Notes On The Battery
General notes on the battery 7 General notes on the battery • If there is a loss of power or a significantly shortened • operating time, contact your dealer. Your e-bike is equipped with a high-quality lithium-ion rechargeable • Never perform any modifications on the battery. battery (Li-ion rechargeable battery). -
Page 20: Storing The Battery
General notes on the battery 7.2 Storing the battery 7.3 Transporting or shipping the battery If you do not use the battery for a prolonged period of time, please Lithium ion batteries are subject to the requirements of dangerous store it as follows: goods legislation. -
Page 21: Temperature Monitoring
Notes on use 8 notes on use 7.4 Temperature monitoring The battery is equipped with a temperature monitor. It can only be 8.1 Information regarding road traffic charged at temperatures between 0 °C and 40 °C. If the battery is not within the temperature range for charging, the three LEDs on The assistance provided by e-bikes is effective up to a speed of the charge indicator will flash. -
Page 22: Lights
Transport 8.4 Lights 8.7 Exclusion of liability Your e-bike is equipped with battery-powered lighting. The battery The manufacturer cannot be held liable for damages or breakdowns must always be inserted when using public roads so that the resulting from direct or indirect use of the e-bike. lighting is operational at all times. -
Page 23: By Car
Transport 9.1 By car 9.3 Shipping • Store the battery so as to prevent slipping and collision with • When shipping your e-bike, ship the battery separately and other objects during the trip. well packed in a suitable transport container (see section “Transporting or shipping the battery”... -
Page 24: Start-Up
Start-up 10 Start-up 10.2 Your first ride • Practice operating and using it in an open area away from 10.1 Before each ride public traffic. • Practice on level, solid ground with adequate grip. • Check your e-bike according to section “Inspection instructions” on page 25 in this user manual and in the user manual for your 1. -
Page 25: Inspection Instructions
Start-up 10.3 Inspection instructions 10.4.2 Charger 1. Read the information on the nameplate of the charger. 1. Check whether the battery lock is engaged. • If the information does not correspond to the voltage supply, 2. Check the battery for any damage (visual inspection). do not use the charger. -
Page 26: Operation
Operation 11 operation 5. Tube frame rechargeable battery: • If your e-bike has a cover, unlock the cover and remove it 11.1 Battery (see Fig. “Tube frame battery with cover” or “Locking the cover”). 11.1.1 removing the rechargeable battery note: With the rotary slot lock, you can use the key or a slotted screwdriver. - Page 27 Operation Fig.: Tube frame battery with cover 1 Lock 2 Cover Fig.: Frame rechargeable battery 1 Lock 2 Charging slot max. 45° Fig.: Locking the cover (model-dependent) 1 Sliding lock 3 Rotary slot lock 2 Bolt lock Fig.: Tube frame rechargeable battery 1 Lock 2 Charging slot...
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Page 28: Inserting The Rechargeable Battery
Operation Fig.: Releasing the retaining clip Fig.: Removing the rechargeable battery 11.1.2 Inserting the rechargeable battery Note: The rechargeable battery can also be inserted when the lock is engaged. 1. Frame rechargeable battery: • Move the frame rechargeable battery from above up to the holder so that the groove in the rechargeable battery and the catch on the rechargeable battery holder line up. -
Page 29: Securing The Rechargeable Battery
Operation Fig.: Inserting the frame battery Fig.: Inserting the tube frame battery 1 Groove 2 Catch 11.1.2.1 Securing the rechargeable battery 2. Tube frame rechargeable battery: • Place the rechargeable battery with the contacts on the WarnInG bottom frame holder. The lock could open. The rechargeable battery could fall •... -
Page 30: Charging Indicator
Operation 11.1.3 Charging indicator 1 LED is illuminated: Charge level of 0 % 1 LED is illuminated: 1 to Charge level of 20 % The rechargeable battery is equipped with a charging indicator on the top (see Fig. "On/Off button and charging indicator"). 2 LEDs illuminate: 21 to Charge level of 40 %... -
Page 31: Determining The Charge Level Of The Rechargeable Battery
Operation 11.1.5 Determining the charge level of the noTICE rechargeable battery If the charging process takes an excessive amount of If none of the LEDs on the charging indicator lights up, the time, the rechargeable battery may be damaged. rechargeable battery is either empty or it may be damaged. risk of damage! •... - Page 32 Operation 2. Place the rechargeable battery on a clean, solid and non- 4. Monitor the charging process. flammable surface. Depending on the charge level, the LEDs on the charging 3. Insert the charging plug into the charging socket on the indicator on the rechargeable battery light up or flash as rechargeable battery so that the marking on the charging follows:...
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Page 33: E-Bike
Operation 11.2.1 Displays • If the rechargeable battery is not fully charged after the charging time specified in the technical data, read chapter Depending on the model, different displays may be installed. Use “Troubleshooting” on page 47. Fig. "Displays" to find out which display is installed on your e-bike. 5. -
Page 34: Activating The E-Bike
Operation Fig.: Removing and inserting display E6010 and E6100 Fig.: On/Off button 1 Charging indicator 2 On/Off button 11.2.2 activating the e-bike note: When the battery is inserted, the battery charge is only shown on the display (see chapters “Checking the charge level of note: Do not apply pressure to the pedals during activation. -
Page 35: Deactivating The E-Bike
Operation 11.2.4 Deactivating the e-bike 11.2.6 Standard indicators • To switch off the e-bike, press the Ö button on the E6010, 11.2.6.1 rechargeable battery indicator E6100 display or on the rechargeable battery. The rechargeable battery indicator will display the charge level • With the installed E7000 and SC-EM800 displays, you can of the rechargeable battery in accordance with the charging only switch off the e-bike on the rechargeable battery. - Page 36 Operation 10.2.6.2 Display contents km/h Fig.: Display SC-EM800 1 Rechargeable battery indicator 5 Function button Fig.: Display E6100 2 Maintenance display 6 Assistance 1 Lighting symbol 8 Rechargeable battery 3 Gear* 7 Speed indicator 2 Time 4 Assistance level 9 Speed 3 Assistance 10 Maintenance display 4 Gear*...
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Page 37: Menu Settings
Operation assistance: Displays the selected level of assistance. 11.2.7.2 Selecting a menu item • To select the level of assistance or deactivate assistance, read 1. Use button 2 or button 3 to select a menu item (see Fig. chapter “Setting the assistance level” on page 40. "Settings menu item"... -
Page 38: Selecting A Setting
Operation 11.2.7.3 Selecting a setting 11.2.7.4 Exiting the Settings menu 1. Use button 2 or button 3 to select a setting 1. To switch from the Settings menu to the main screen, use (see Fig. "Selecting a setting"). button 2 or button 3 to select the “Close” menu item (see chapter “Menu settings”... -
Page 39: Setting The Time
Operation 11.2.7.6 Setting the time Menu item Settings Description Backlight Factory default 1. Select the “Time” menu item with button 2 or button 3. 2. Press button 1 or the function button to confirm the selection. Manual The backlight is switched on and off with the lighting 3. -
Page 40: Setting The Assistance Level
Operation 11.2.9 Cycling data 4. Press button 1 or the function button. 5. Increase or decrease the minutes indicator with button 2 or note: The TRIP, TIME, Ø km/h and MAX cycling data can be button 3. deleted or reset in the “Delete” menu item. These displays can 6. -
Page 41: Lights
Operation 11.2.10 Lights • To switch off the lighting, press button 1 on the control unit or the lighting WarnInG button on the display If you switch the lighting on or off while riding, you will not again. The light symbol on the display goes out (see be able to concentrate on road traffic. -
Page 42: Auto/Manual Changeover
Operation 11.2.12 auto/Manual changeover Walk assistance helps you push the e-bike. With this function, the speed depends on the selected gear and may reach up to 6 km/h. If you have a control unit on the right handle, you can change from The lower the selected gear, the lower the speed. -
Page 43: Settings
Settings 12 Settings 12.1 Di2 rear derailleur Schaltwerk reset Schaltwerk reset Schaltwerk reset Schaltwerk reset If the bicycle is subjected to a strong impact, e.g. in the event of a Abbrechen km/h km/h fall, the connection between the drive and the Di2 rear derailleur is interrupted. -
Page 44: Speed Sensor
Speed sensor 13 Speed sensor 14 Care If the spoke magnet slips on the spoke, it will not be recognised by WarnInG the speed sensor. The warning “W011” will appear on the indicator. When performing care, maintenance and repairs, there is • If the warning message "W011"... -
Page 45: Notes On The Key
Notes on the key 15 notes on the key Regular care will ensure that your e-bike stays safe and reliable. Wipe the e-bike components clean with a slightly damp cloth. • Take note of the key number(s) imprinted on the key. •... -
Page 46: Disposal
Disposal 16 Disposal The deletion of personal data stored on the waste equipment to be disposed of is the responsibility of the consumer. • Read the explanation of the symbols printed or embossed on Electrical appliances that must be returned or recycled as the packaging, battery and charger (see section “Symbols on described are marked with the symbol shown here. -
Page 47: Disposing Of The Packaging
Troubleshooting 17 Troubleshooting Before batteries and accumulators are disposed of, it should always be checked whether the respective product can be reused by repair or reconditioning. WarnInG Due to the product-specific hazards posed by lithium-ion When working with an inserted rechargeable battery or rechargeable batteries and lithium-ion batteries, special care must be taken when using lithium-ion rechargeable batteries and connected charger, there is a risk of electric shock. -
Page 48: General Information
Troubleshooting 17.1 General information Fault Cause Measure The display does not light up The display is inserted incorrectly. Read chapter “Displays” on page 33. after switching on. The rechargeable battery is empty. Charge the rechargeable battery. There is a connection error or the - 1) Switch the e-bike off. -
Page 49: Battery
Troubleshooting Fault Cause Measure The lighting cannot be The rechargeable battery is empty. Charge the rechargeable battery. switched on. The lighting is defective. Have your specialist dealer repair the e-bike. The range is too short. The range depends, among other things, Check the battery charge. -
Page 50: Rechargeable Battery Charging Indicator
Troubleshooting 17.3 rechargeable battery charging indicator Error message Cause Measure There is a communication error - 1) Check all cables and contact points for damage (visual inspection). affecting the e-bike. - 2) Reattach any loose plugs. - 3) Have your specialist dealer inspect the e-bike. The rechargeable battery is too - 1) Let the rechargeable battery cool off. -
Page 51: Charger
Troubleshooting 17.4 Charger Fault Cause Measure The LED of the charger is There is a general connection - 1) Pull the charging plug out of the rechargeable battery. flashing. error. - 2) Pull the mains plug out of the socket. - 3) Reconnect the charger and check whether the LED is continuously illuminated when the rechargeable battery is connected. - Page 52 Troubleshooting The following messages will appear on the display panel instead of the time. 3 beeps will also signal the display of the message. • If errors or warning messages reoccur, have the rechargeable battery inspected by your specialist dealer. •...
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Page 53: Technical Data
Technical data 18 Technical data 18.1 Battery BT-E8014 BT-E8010 BT-E8036 E4C0G Nominal voltage: 36 V 36 V 36 V 36.3 V Nominal capacitance: 11.6 Ah 14 Ah 17.5 Ah 20 Ah Energy: 417 Wh 504 Wh 630 Wh 726 Wh Permissible charging 0 to +40 °C 0 to +40 °C 0 to +40 °C... -
Page 54: Drive
Technical data 18.3 Drive Nominal output: 250 W Nominal voltage: 36 V Operating temperature: 0 to +40 °C Storage temperature: -20 to +70 °C Maximum torque: DU-E5000 40 Nm DU-E6100 60 Nm DU-E7000 60 Nm DU-EP800 85 Nm Weight: DU-E5000 2.5 kg DU-E6100 2.88 kg DU-E7000... -
Page 56: Legal Notice
Legal notice 20 Legal notice responsible for sales and marketing The user manual is a supplemental user manual for your bicycle and meets the requirements and the domain of validity of the Hermann Hartje KG DIN EN 15194 and DIN EN 82079-1 standards. Deichstrasse 120–122 27318 Hoya/Weser ©... - Page 60 Presented by...
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