Page 1 User’s Guide 055-36004-EN5...
Page 2 MASCHINENLÄRMINFORMATION Maschinenlärminformationsverordnung 3, GPSGV. 06.01.2004: Der arbeitsplatzbezogene Schaltdruckpegel beträgt 72 dB(A) gemäß EN ISO 7779. This product contains an RFID (Radio Frequency Identiﬁcation) System. R&TTE directive Class1 device...
Page 3 Riso is not responsible for any consequences that might result from the use of this User's Guide. Riso is not responsible for any direct, incidental, or consequential damages of any nature, or losses or expenses resulting from any errors included in this User's Guide or its provisions, functions or usage.
Page 4: Table Of Contents
Contents Welcome to the RISO A2 Series........6 Safety Guide ..............8 Installation Location ........................ 8 Power Connection ........................9 Grounding ..........................9 Handling ..........................10 Operation ..........................11 Ink ............................11 Ventilation..........................11 Before Use ..............12 Connection with a Computer ....................12 Software..........................
Page 5 Basic Operation ............25 1.1 Preparing to Print (Printer Machine Side) ............. 26 Setting up the Paper Feed Tray and Paper ................26 Adding or Replacing Paper ....................27 Setting up the Paper Receiving Tray ..................28 1.2 Preparing to Print (Computer Side) ............... 30 For a USB Cable Connection....................
Page 6 Advanced Features (Printer Machine Side)....79 5.1 Automatic Sorting into Groups [Program] ............ 80 How to Program Print ......................80 Setting Up for Programmed Printing ..................81 Saving Programs ........................84 Retrieving Programs ......................86 Making Changes to Stored Programs ................... 87 Clearing Programs........................
Page 7 Troubleshooting............123 8.1 Check & Error Display................... 124 Checking with the Check & Error Display ................124 8.2 Troubleshooting Tips ..................133 Actions on the Machine ...................... 133 Actions using the Printer Driver ................... 139 Appendixes ..............143 A.1 Manually Installing the Printer Driver ............144 For a USB Cable Connection....................
Page 8: Welcome To The Riso A2 Series
Thank you for purchasing this A2 series printer machine. This machine can print out any size up to A2 with easy operation. This User's Guide describes the basic operation of this machine, precautions of use, how to handle and replace the consum- ables, and troubleshooting.
Page 9 Operation Procedures and Functions This User's Guide illustrates functions and operation procedures as follows. Chapter title Operation procedure Step-by-step description of the operation procedure. Follow the steps to operate the machine. Operation illustration Illustrates the relevant parts of the machine, which are being described in each step.
Page 10: Safety Guide
Safety Guide This section describes the precautions to be observed when installing the machine. Read this sec- tion before installing the machine. Installation Location CAUTION • Do not place the machine on an unstable surface, such as on an unstable stand or inclined surface. An injury may occur if the machine falls.
Page 11: Power Connection
• Use a power supply that meets the electric rating of this machine. Failure to do so may result in fire or electric shock. • Use a power cable specified by Riso. If the power cord does not meet the electric rating of this machine, it may result in fire or electric shock.
Page 12: Handling
IMPORTANT! • The machine contains internal precision and moving parts. Do not handle the machine in a manner other than specified in this guide. • Riso is not responsible for maintenance of the machine if it removed from the country.
Page 13: Operation
Operation IMPORTANT! • Do not unplug the power cord or turn off the power during operation. • Do not open any covers or move the machine during operation. • Be sure to open and close all machine covers gently. • Do not place heavy objects on the machine. The objects may fall and cause injury. •...
Page 14: Before Use
(2) To the USB port on the computer NOTE When connecting the machine with a computer via a network, a RISO Network Card (optional) and a commercial Ethernet cable (shielded cable that supports 10BASE-T or 100BASE-TX) are required. For details,...
Page 15: Software
RISO Network Card (option) To use this machine as a network printer from your computer, you need to install a Network Interface (RISO Network Card). (This machine does not support "RISO-MONITOR", "RISO PRINT" and "RisoHoldManager" included in the RISO Network Card.)
Page 16: Printing Paper
Printing Paper The following figure shows the size and type of paper you can use with this machine. RISO does not assure that paper outside the above specifications will pass through the machine and can be used for printing. Usable Printing Paper...
Page 17 NOTE Paper with a grain direction perpendicular to the paper feed direction can cause a paper jam. Use paper with a grain direction parallel to the paper feed direction. Paper with a horizontal Paper with a vertical grain direction grain direction Paper feed Paper feed direction...
Page 18: Maximum Printing Areas
Maximum Printing Areas Maximum Printing Areas The maximum printing areas of this machine are as follows: Maximum Printing Area Normal master-making: 596 mm × 425 mm Marginless master-making: 598 mm × 425 mm 596 mm (For [Marginless Top Edge master making]: 598 mm) 425 mm IMPORTANT!
Page 19: Maximum Printing Area (Maximum Master-Making Area)
Maximum Printing Area (Maximum Master-Making Area) Regardless of the size of original, the Maximum Printing Original Data Maximum Printing Area Area (Maximum Master-Making Area) will be determined (Maximum Master-Making Area) Top Edge according to the [Output size] specified by the Printer Driver. The Maximum Printing Area is the "Output size"...
Page 20: Function And Name Of Each Part
Function and Name of Each Part Paper Feed Tray Side Main Control Panel ( p.20) Feed Tray Ascent/ Descent Button ( p.27) Sub Control Panel Lowers or raises the ( p.22) Paper Feed Tray when changing or adding paper. Paper Feed Tray ( p.26) Holds paper.
Page 21: Paper Receiving Tray Side
Paper Receiving Tray Side Master Cover ( p.109) Opens and closes to install a Master Roll. Paper Receiving Tray Jam Cover Master-Making Unit ( p.129) Ink Cartridge Cap Holder ( p.109) ( p.108) When paper is jammed, open the Opens the cover and remove the paper.
Page 22: Control Panels
Control Panels Main Control Panel Check & Error Display (p.124) Print Key Indicates error locations and status. Prepares the machine for printing. When you turn the power on, the machine is in the Print Indicator (p.124) mode. You can print additionally using the master Print Quantity Display (Error Number Display) attached to the drum at the moment.
Page 23 (10) (11) (12) (13) (14) (15) (16) (17) (18) (19) (20) (10) Vertical Print Position Adjustment Keys/Indicator (15) + Key (p.80, p.93) (p.74) Use when setting up for programmed printing or when changing the initial settings. Adjusts the print position in the vertical direction (within ±15 mm) after making a master.
Page 24: Sub Control Panel
Sub Control Panel (1) (2) IP Address Display (p.102) Custom Key/Indicator (p.96) Displays the IP Address set in the "IP Address of the Use when changing the initial settings. machine" in the custom setting mode. When activated, the indicator above the key lights. Paper Ejection Adjustment Key/Indicator (p.77) Idling Key/Indicator (p.70) Selects the paper ejection adjustment.
Page 25 Indication of Progress Arrows and Status of the Machine • The operation status of the machine can be identified from the lighting/blinking position on the progress arrows. Blinking Master-making in progress (Number of segments which light on the master-making progress indicator increases incrementally.) Printing in progress (Number of segments which light on the printing progress indicator increases incrementally.) •...
Page 26: Flow Of Printing
Flow of Printing Transfer the original data created with a computer to the machine via a network. A generated master is rolled around the Print Drum. Later, a proof copy is produced. After checking the print result, enter the number of copies to be printed and start printing.
Page 27: Basic Operation
Basic Operation...
Page 28: Preparing To Print (Printer Machine Side)
Basic Operation Preparing to Print (Printer Machine Side) Set up the Paper Feed Tray and Paper Receiving Tray, etc. to prepare the machine for printing. Setting up the Paper Feed Tray and Paper Open the Paper Feed Tray. Load paper. Place paper according to the page orientation.
Page 29: Adding Or Replacing Paper
Basic Operation Adding or Replacing Paper When you add paper or replace the paper with a different size at the Feed Tray Ascent/Descent Button time of printing, press the Feed Tray Ascent/Descent Button to lower the Paper Feed Tray. When paper is loaded on the tray, press the Feed Tray Ascent/ Descent Button to lower the Paper Feed Tray.
Page 30: Setting Up The Paper Receiving Tray
Basic Operation Setting up the Paper Receiving Tray Open the Paper Receiving Tray. Position the Receiving Tray Paper Guides. Set up the Receiving Tray Paper Guides. Hold the lower part of the guides, and adjust to the width of the paper. IMPORTANT! When you move the paper on the Paper Feed Tray, reposition the Receiving Tray Paper Guides also.
Page 31 Pull up the Paper Jumping Wing Lever. A3 B3 Slide the position of the Paper Jumping Wing according to the paper size marks (A2, B3, A3) on the Paper Jumping Wing. Adjust the position of Paper Jumping Wing on the other side in the same manner.
Page 32: Preparing To Print (Computer Side)
Basic Operation Preparing to Print (Computer Side) NOTE Depending on the connecting method between the machine and the computer, the installation procedure varies. See the installation procedure appropriate for your connecting method. • When connected via USB cable p.30 "For a USB Cable Connection" •...
Page 33 Basic Operation Turn on the computer. Insert the "RISO Printer Driver" CD-ROM into the computer's CD-ROM drive. The installer is started. If the installer does not start up, double-click on the [Setup(.exe)] ﬁle in the folder below.  For Windows XP/Windows Vista (32-bit)/Windows 7 (32-bit)/ Windows 8 (32-bit)/Windows 8.1 (32-bit):...
Page 34 Basic Operation Select [Connect via a USB cable], and then click [Next]. For Windows 8/Windows 8.1, jump to Step 23. The [USB Port Setting] dialog box appears. Turn on the machine. Preparing to Print (Computer Side)
Page 35 When the [Printer automatic recognition and USB port setting are complete.] dialog box appears, click [OK]. Ensure that [RISO A2 Series] is selected, and then click [Next]. NOTE For Windows XP, when selected Printer Driver has already been installed, [Procedure of installation] dialog box appears.
Page 36 Basic Operation When the [Printer name entry] screen appears, click [Next]. You can also change the printer name. Enter the name in the [Printer name]. When the [Ready to install] screen appears, click [Install]. Installation starts. NOTE Also when the following screen appears, continue the installation. •...
Page 37 • If you have checked [Reboot the PC now.], the computer will be shut down and restarted when you click [Finish]. • When [Found New Hardware Wizard] is displayed, click [Cancel]. Then remove the [RISO Printer Driver] CD-ROM from the CD-ROM drive of the computer.
Page 38 Basic Operation Steps 18 to 22 are only for Windows Vista (64-bit)/Windows 7 (64-bit). Select [Use another connection method], and then click [Next]. Click [Custom installation]. Preparing to Print (Computer Side)
Page 39 NOTE "USB***" is the name of the port which is confirmed (displayed) in "Creating a USB Port." p.41 "Creating a USB Port" Ensure that [RISO A2 Series] is selected, and then click [Next]. NOTE When the selected Printer Driver has already been installed, the [Procedure of installation] dialog box appears.
Page 40 You can also change the printer name. Return to p.34 "Step10" to connect the computer to the machine with a USB cable. Following are the Steps only for Windows 8/Windows 8.1. Ensure that [RISO A2 Series] is selected, and then click [Next]. When the [Ready to install] screen appears, click [Install]. Installation starts.
Page 41 Basic Operation Turn on the machine. Connect the computer to the machine with a USB cable. Use a commercially available USB cable. (1) To the USB port on the machine USB port (2) To the USB port on the computer Click [Show "ReadMe"...
Page 42 Click [Print Test Page], and then click [Close]. Set printing paper in the machine beforehand. Check that the test print was properly printed, and then click [Close]. Remove the [RISO Printer Driver] CD-ROM from the CD-ROM drive of the computer. Printer Driver installation is now complete.
Page 43: Creating A Usb Port
Basic Operation Creating a USB Port To install the Printer Driver in Windows Vista (64-bit)/Windows 7 (64-bit) with the USB cable, a USB Port and associate USB Devices must first be created. IMPORTANT! Create a USB port before installing the Printer Driver. Turn on the power of the machine, and then connect the USB cable to the machine.
Page 44: Usb Device Association
Basic Operation Disconnect the USB cable from the computer. USB Device Association IMPORTANT! Associate the USB device after installing the Printer Driver. Connect the computer to the machine with a USB cable. The USB device is automatically associated with the computer. Check the result of the USB device association in Step 2 and after.
Page 45: For A Network Connection (Lan)
Before Installation In advance, read the User’s Guide of "RISO Network Card" (contained in RISO Network Card CD-ROM), and then prepare the installation, such as connecting with the machine and IP address setting.
Page 46 Basic Operation Installing the Printer Driver This section describes how to install the RISO Printer Driver when the computer is connected to the machine through a network. IMPORTANT! • Administrator’s privilege is required to install the printer driver program in your computer.
Page 47 Images may not print properly if [LPR Byte Counting Enabled] is not selected. NOTE • This installation procedure is for when a RISO Network Card (above mentioned) is used. When connecting to a commercial print server etc. on a network, refer to the instruction manual provided by the manufacturer.
Page 48 Basic Operation Ensure that [RISO A2 Series] is selected, and then click [Next]. NOTE When the [Procedure of installation] screen appears, click [Next]. Perform Steps 10 to 17 of the "Installation Procedure" on Page 34. Now you can use the machine.
Page 49: Registering Custom-Sized Paper
[Device and Printers] folder. Open the properties of the printer. Right-click on the [RISO A2 Series] icon in the [Device and Printers] folder and select [Properties] (for Windows XP/Vista) or [Printer Properties] (for Windows 7/Windows 8/Windows 8.1) in the displayed menu.
Page 50 Basic Operation Registering Custom-sized Paper Click [Custom paper entry] to display the [Custom paper entry] dialog box. Enter the width, length and name, and then click [Add]. The registered name appears in the dialog box. Click [Close] in the [Custom paper entry] dialog box. NOTE •...
Page 51: Printing Data
Display the [Print] screen on the document data using any application (such as Adobe Reader). For details, see the User's Guide of the application. Select [RISO A2 Series] (name of this machine) in [Printer Name]. Select the printer name specified in p.34 "Step10".
Page 52 Basic Operation Set the print conditions. Specify the number of copies to be printed and the area to be printed. Never fail to deselect the [Collate] box. (If it is selected, the master-making operation will be repeated for every copy.) IMPORTANT! •...
Page 53 Basic Operation Press the <Master-Making> key. When the machine has completed data reception, the <Clear Job> indicator turns on. When making a master, press <Master-Making> key to switch to the master-making mode. IMPORTANT! • When the machine receives original data in [Master- Making] mode, the machine starts making a master immediately.
Page 54 Basic Operation Enter the number of copies to be printed. If you wish to change the number of copies to be printed, press the <C> key and enter the number of copies to be printed using Print Quantity keys. Press the <Start> key. The specified number of copies are printed.
Page 55 Basic Operation Press the <Reset> key. When the printing is finished, return the setting back to the default. Remove out the printing paper. Open the Receiving Tray Paper Guides and remove the printing paper. Printing Data...
Page 56 Basic Operation Printing Data...
Page 57: Functions To Be Set Up With The Printer Driver (Computer Side/Driver Side)
Functions to be Set Up with the Printer Driver (Computer Side/Driver Side)
Page 58: Setting The Printing Preferences
Functions to be Set Up with the Printer Driver (Computer Side/Driver Side) Setting the Printing Preferences Click the tab on the top part of dialog box to display each setting item. [Layout] Tab Settings Original size Layout order [Portrait] / [Landscape] [Left to right (Top to bottom)] [Right to left (Bottom to top)] Output size...
Page 59 Functions to be Set Up with the Printer Driver (Computer Side/Driver Side) (1) Original size Setting the original size and paper direction. IMPORTANT! • Be sure to specify the same paper size which was set in the application software used when creating the original data. Selecting [Custom] opens the [Custom] dialog box.
Page 60 Functions to be Set Up with the Printer Driver (Computer Side/Driver Side) (3) Imposition You can impose multiple originals on one page and print them. [OFF]: Normal printing (one page original par sheet). [Multi-up]: The same original is imposed multiple times on one sheet of paper. [Page layout]: Different original pages are imposed on one sheet of paper.
Page 61 Functions to be Set Up with the Printer Driver (Computer Side/Driver Side) (6) 180-degree rotation You can rotate original data by 180 degrees by activating this option. NOTE When there is a large area of solid in the top edge area of the original data, activating 180-degree-rotation prevents paper jam when printing.
Page 62 Functions to be Set Up with the Printer Driver (Computer Side/Driver Side) (8) Job settings You can name and register the machine settings you often use. The registered machine settings can be called up later. Enter the machine settings in the [Property] dialog box. Clicking [Entry] displays the [Entry] dialog box.
Page 63 Functions to be Set Up with the Printer Driver (Computer Side/Driver Side) To print an original which is bigger than A2 size To print an original which is bigger than A2, it is recommended to use the following steps: Select the original size from [Original size] of the Printer Driver.
Page 64: [Image] Tab
Functions to be Set Up with the Printer Driver (Computer Side/Driver Side) [Image] Tab Print image Settings Screening type Line art style [Grain-touch] [Grain-touch] [Screen-covered] [Screen-covered] [Screen frequency] [Solid-look] [Screen angle] Text style Photo type [Bold] [Standard] [Slim] [Close-up photo] [OFF] [Group photo] Restore default...
Page 65 Functions to be Set Up with the Printer Driver (Computer Side/Driver Side) (1) Screening type You can select half-tone processing or tonal expression of color images. Result of the selected processing can be checked in "Print Image" on the left side of the screen. [Grain-touch]: Various tones of photo images are reproduced by changing the number of dots in an area according to original density.
Page 66 Functions to be Set Up with the Printer Driver (Computer Side/Driver Side) [Details]: Clicking on [Details] opens the [Photo adjustment] dialog box. [Brightness]: The brightness of photo images can be adjusted to 7 levels. [Contrast]: The contrast of the overall image can be adjusted to 7 levels. [Backlight correction]: When a check mark is placed in the check box, back light correction is applied to the image to make it sharper.
Page 67 Functions to be Set Up with the Printer Driver (Computer Side/Driver Side) (4) Text style You can adjust the thickness of text in this mode. [Bold]: makes the text thicker and prints out. (To prevent patchiness) [Slim]: makes the text slimmer and prints out. (To prevent crushed lines) [OFF]: does not adjust the text volume.
Page 68: [About] Tab
Functions to be Set Up with the Printer Driver (Computer Side/Driver Side) [About] Tab This tab shows the version number, language and model name of your Printer Driver. In case you contact your dealer (or authorized service representative) because of function errors, check this version number and so on beforehand.
Page 69: Printer Edition (Master-Making Mode)
Printer Edition (Master-making Mode)
Page 70: Automatic Printing [Auto-Process]
Printer Edition (Master-making Mode) Automatic Printing [Auto-process] The master-making and printing processes are automatically executed in sequence. When Auto-process is set, the machine does not stop after the proof copy is ejected. Auto-process and pause timing By combining the [Auto-process] and [Auto switch to master-making] (Custom Setting mode), the pause timing differs. : Initial setting (factory default) STOP : Pause timing...
Page 71 Printer Edition (Master-making Mode) Press the <Auto-process> key to turn on the indicator. Send the original data from the computer. Press the <Master-Making> key. When receiving the original data at [Print] mode of the machine, press the <Master-Making> key to switch the mode to the [Master-making] mode.
Page 72: Idling Action [Idling]
Printer Edition (Master-making Mode) Idling Action [Idling] Idling action prevents the machine from printing the first several copies with faint ink after the Print Drum has been exchanged or the machine has not been used for an extended period of time. By setting up idling before master-making, patchy and excessive amount of ink can be prevented at the beginning of printing.
Page 73: Printer Edition (Print Mode)
Printer Edition (Print Mode)
Page 74: Producing Proof Copies [Proof]
Printer Edition (Print Mode) Producing Proof Copies [Proof] After adjusting the print position and density, you can produce proof copies to check the print quality. Even if proof copies are produced, the number of sheets Displayed on the [Print Quantity] display does not change. Press the <Proof>...
Page 75: Adjusting The Print Density [Print Density Adjustment]
Printer Edition (Print Mode) Adjusting the Print Density [Print Density Adjustment] You can select the print density from five levels. It is possible for the print density to be adjusted during printing.   Press the < > key or < > key to adjust the print density. Each time the key is pressed, the print density changes by one increment.
Page 76: Adjusting The Print Position [Print Position Adjustment]
Printer Edition (Print Mode) Adjusting the Print Position [Print Position Adjustment] Use the <Vertical Print Position Adjustment> keys to adjust the print position in the vertical direction, and then use the Horizontal Print Position adjustment of the Feed Tray Paper Guides to adjust the position in the horizontal direction. It is possible for the print position (vertical direction) to be adjusted during printing.
Page 77: Adjusting The Horizontal Position
Printer Edition (Print Mode) Adjusting the Horizontal Position Press the Feed Tray Ascent/Descent Feed Tray Ascent/Descent Button Button and lower the Paper Feed Tray. Open the Paper Feed Tray Paper Guides, move the paper to the desired direction, and then adjust the horizontal position.
Page 78: Changing The Print Speed [Print Speed Adjustment]
Printer Edition (Print Mode) Changing the Print Speed [Print Speed Adjustment] You can select the print speed from three levels; 60 copies to 100 copies per minute. You can adjust the print speed even during printing.   Press the < > key or the < > key to select the print speed. Each time the key is pressed, the print speed changes by one increment.
Page 79: Setting The Output For Printing With Special Paper [Paper Ejection Adjustment]
Printer Edition (Print Mode) Setting the Output for Printing with Special Paper [Paper Ejection Adjustment] When printing with special paper or when paper jam occurs on the Paper Receiving Tray side, you can adjust the output setting. Combination of each adjustment value of separation fan, suction fan, and air blow are registered to the output setting in advance.
Page 80 Printer Edition (Print Mode) Setting the Output for Printing with Special Paper [Paper Ejection Adjustment]...
Page 81: Advanced Features (Printer Machine Side)
Advanced Features (Printer Machine Side)
Page 82: Automatic Sorting Into Groups [Program]
Advanced Features (Printer Machine Side) Automatic Sorting into Groups [Program] [Program] features printing into multiple groups of sets from a single original document. A maximum of 50 groups can be created, where each group can be up to 9999 copies and 99 sets. The machine can be configured to specify how many copies (sheets) per set, then how many sets are to be created for each group.
Page 83: Setting Up For Programmed Printing
Advanced Features (Printer Machine Side) Setting Up for Programmed Printing Program can be set when the machine is in a stop state before printing. Enter Group number  Number of copies  Number of Sets in this order. IMPORTANT! Even if the original data is received from the computer during [Program] setting or when printing is temporarily paused, the print job will not start until [Program] is cleared.
Page 84 Advanced Features (Printer Machine Side) Press the < > key. The print quantity entry mode is started. Enter the number of sets using the Print Quantity keys. To set the next group, go to step 7. To finish the setting and to start printing, go to step 8.
Page 85 Advanced Features (Printer Machine Side) Press the <Start> key. Printing is started with the last programmed group. IMPORTANT! When printing is finished for all groups, the programmed content is cleared. However, it is not cleared when [Auto- process] has been set to ON. NOTE To interrupt printing, press the <Stop>...
Page 86: Saving Programs
Advanced Features (Printer Machine Side) Saving Programs Store frequently-used program settings for later retrieval and printing. A total of six settings can be stored. Set the program. Enter the necessary settings on the control panel. p.81 "Setting Up for Programmed Printing" Press the <...
Page 87 Advanced Features (Printer Machine Side) Press the < > key. Program settings are stored. NOTE After storing a program, press the key to finish saving the program. By pressing the <Start> key, you can start printing with a stored program. Automatic Sorting into Groups [Program]...
Page 88: Retrieving Programs
Advanced Features (Printer Machine Side) Retrieving Programs Stored programs can be retrieved for printing and changing the contents of setting. Press the key to turn on the indicator. NOTE To clear the program mode, press the key again. Press the <...
Page 89: Making Changes To Stored Programs
Advanced Features (Printer Machine Side) Making Changes to Stored Programs Retrieve a program to modify. Follow steps 1 and 3 in p.86 "Retrieving Programs". Press the < > key. Displays the stored number of copies or sets. Press the <+> key continuously until the value that is to be modified appears.
Page 90: Clearing Programs
Advanced Features (Printer Machine Side) Clearing Programs Press the key to turn on the indicator. NOTE To clear the program mode, press the key again. Press the < > key. Enter the program number using the Print Quantity keys. Displays the program number where the setting to be deleted is stored.
Page 91 Advanced Features (Printer Machine Side) Press the <C> key. Program type (a) blinks on the display. IMPORTANT! Press the <Stop> key to cancel the clearing program. Press the <Start> key. The selected program settings are cleared. Press the key to cancel program mode. Automatic Sorting into Groups [Program]...
Page 92: Clearing Received Jobs [Clear Job]
Advanced Features (Printer Machine Side) Clearing Received Jobs [Clear Job] Clears all jobs (including those which are waiting for master-making and receiving) that the machine possesses. It is convenient for clearing original data sent from your own computer by mistake. Press the <Clear Job>...
Page 93: Protecting Confidential Documents [Confidential Mode]
Advanced Features (Printer Machine Side) Protecting Confidential Documents [Confidential Mode] After printing is complete, the master remains on the Print Drum and is ready for printing another set of copies. To protect confidential documents from unauthorized duplication, use the Confidential mode to discard the master after printing.
Page 94: Preventing Paper Jams When Using Special Paper [Double Feed Check]
Advanced Features (Printer Machine Side) Preventing Paper Jams When Using Special Paper [Double Feed Check] This machine is equipped with a [Double Feed Check] function to monitor paper feeding. It automatically stops when multiple papers are fed. IMPORTANT! The [Double Feed Check] sensor is set according to general printing paper, therefore, even if one sheet of paper is fed normally, it may be detected as a multiple feed and an error may be displayed.
Page 95: Customizing Initial Settings [Custom Setting Mode]
Advanced Features (Printer Machine Side) Customizing Initial Settings [Custom Setting Mode] You can change the initial settings that are restored when the power is turned on or when the <Reset> key is pressed. These initial settings can be customized according to the working condition. Changed settings are effective until they are changed again.
Page 96 Advanced Features (Printer Machine Side) Parameter Selection Item Changeable Items Beep Sound Level 2 Level 1 Level 0 Specify how an alarm should sound when keys are operated or errors occur. • Level 2 A beep sounds at all preset occasions; for example at the time of key operations and event generation/end.
Page 97 Base IP Address Setting Set an IP address for the machine. Initialize the Network See the User's Guide of "RISO Network Card" for details. Initialize the network setting and return to the factory setting when the RISO Network Card (option) is installed.
Page 98: Operation Procedure
Press the <Custom> key to turn on the indicator. The item entry mode is started. IMPORTANT! If the RISO Network Card (option) is installed, you will not be able to enter the custom setting mode for up to one minute after turning on the power. NOTE To clear the mode, press the <Custom>...
Page 99 Advanced Features (Printer Machine Side) Press the < > key. Pressing this key allows you to select a parameter number. The currently set parameter number blinks. NOTE To restore the settings for [Custom Setting mode] or network card restoration, press the <+> key, and then press the <Start>...
Page 100: Registering Paper Ejection Adjustment
Press the <Custom> key to turn on the indicator. The item entry mode is started. IMPORTANT! If the RISO Network Card (option) is installed, you will not be able to enter the custom setting mode for up to one minute after turning on the power. NOTE To clear the mode, press the <Custom>...
Page 101 Advanced Features (Printer Machine Side) Paper Ejection Adjustment Registration No. Press the < > key. Pressing this key allows you to select a paper ejection adjustment registration number. The current papaer ejection adjustment registration number blinks. Enter a paper ejection adjustment registration number using the Print Quantity keys.
Page 102 Advanced Features (Printer Machine Side) Air Blow Press the < > key. The [Air blow setting input] display appears and the setting value blinks. Enter an air blow setting value. Enter the setting value using the Print Quantity keys. 0: OFF 1: ON Press the <...
Page 103 Advanced Features (Printer Machine Side) Output mechanism and adjustment value Print-out images may become uneven or blurred depending on the image type of the original document, type of paper, print speed, and working environment. When such phenomenon occurs, adjust air blow, separation fan, and suction fan. If the set contents are registered, printing can be conducted by selecting from [Paper ejection adjustment] in the control panel from the second time.
Page 104: Machine Ip Address Setting
It is necessary to set IP address to connect the machine with the personal computer. Network must be connected before setting up IP address. IP address cannot be set if Ethernet cable and RISO Network Card (option) is not connected.
Page 105 Advanced Features (Printer Machine Side) Enter the first field of the IP address, using the Print Quantity keys. The entered number is displayed on the sub panel. IMPORTANT! • The segmented numbers of the IP address by period are called Field 1, Field 2... in order from the first number. •...
Page 106 Advanced Features (Printer Machine Side) Customizing Initial Settings [Custom Setting Mode]...
Page 107: Replacing And Disposing Consumables
Replacing and Disposing Consumables...
Page 108: Replacing The Ink Cartridge
When the ink cartridge becomes empty, the Ink Replacement indicator lights. Replace with a new ink cartridge. IMPORTANT! • For the ink cartridge, it is recommended to use the products specified by Riso. • Keep the power ON while replacing the ink cartridge.
Page 109 Replacing and disposing consumables Remove the cap from a new ink cartridge. Turn the cap of the ink cartridge to remove the cap. IMPORTANT! Do not touch or give impact to the outlet surface of the new ink cartridge. Do not peel off the label next to the ink cartridge opening. Label Insert the new ink cartridge.
Page 110 Replacing and disposing consumables Close the Front Cover. NOTE • The cap removed from the ink cartridge can be kept on Creati the upper left of the drum. • Dispose the empty Ink cartridge according to the regulations in your local community. Ink Cartridge Cap Holder Replacing the Ink Cartridge...
Page 111: Replacing The Master Roll
When the entire master is consumed, the Replace Master Roll indicator lights. Replace with a new master. IMPORTANT! • For the Master Roll, it is recommended to use the products specified by Riso. • Keep the power ON while replacing the master.
Page 112 Replacing and disposing consumables Remove the depleted Master Core. While reclining the Master Roll Lock Lever (1), remove the core of the depleted Master Roll (2). NOTE Dispose the depleted Master Core according to the disposal procedure of your local community. p.113 "Collection and Disposal of Depleted Consumables"...
Page 113 Replacing and disposing consumables Return the units to the original positions. Close the Master-Making Unit Cover (1), and then close the Master Cover (2) (3). Replacing the Master Roll...
Page 114: Emptying The Master Disposal Box
Replacing and disposing consumables Emptying the Master Disposal Box Ejected Masters are sent to the Master Disposable Box. When the capacity of the Master Disposable Box becomes full, the Empty Disposal Box indicator lights. Dispose the ejected Masters. Pull out the Master Disposal Box. Grasp the Master Disposal Box Handle (2 locations) and pull out the box towards the front.
Page 115: Collection And Disposal Of Depleted Consumables
Replacing and disposing consumables Collection and Disposal of Depleted Consumables Dispose the depleted ink cartridge, master core and ejected masters according to the regulations in your local community. If required, separate the specific components using the following procedures to dispose them properly. Ink Cartridge Remove the label (metal included) at the arrow from the outlet surface of the ink cartridge, and then dispose them separately.
Page 116: Removing And Installing The Print Drum (Changing The Color)
Do not place and keep the Print Drum in an upright position. Ink may smudge the floor. IMPORTANT! • Make sure to use the drum dedicated to the machine as recommended by Riso. • Keep the power ON while removing or replacing the Print Drum.
Page 117 Replacing and disposing consumables Remove the Print Drum. Lift the Print Drum with both hands to remove it from the rail. IMPORTANT! Do not touch the connector on the Print Drum. Otherwise it may result in malfunctioning of the Print Drum because of static electricity or other factors.
Page 118 Replacing and disposing consumables Removing and Installing the Print Drum (Changing the Color)
Page 119: Cleaning
Cleaning...
Page 120: Safety Guide - Cleaning
• Be careful of the edge of metal parts, otherwise it may cause an injury. • Do not make any modifications to the machine or remove any parts. • Neither RISO nor its dealers are responsible for maintenance service performed by non-RISO-authorized personnel. Safety Guide - Cleaning...
Page 121: Cleaning
Cleaning Cleaning Thermal Print Head IMPORTANT! • Since the Thermal Print Head is very delicate, avoid shocks or scratches with hard objects. • Since Thermal Print Head is susceptible to (damage by) static electricity, be sure to remove static electricity charged on your body before cleaning.
Page 122: Pressure Roller
Cleaning Pressure Roller CAUTION When you put your hand into the machine to carry out maintenance work, for example to remove paper, be careful with hooks and metal edges inside the machine to avoid injuries. If the Pressure Roller, which presses printing paper against the Print Drum, is stained, smudged strips may appear on the back of copies.
Page 123: Machine Exterior
Cleaning Machine Exterior In order to protect the machine from dirt, wipe the machine exterior periodically with a soft cloth using mild detergent. The color might run, but this does not affect the performance of the machine. Cleaning...
Page 124 Cleaning Cleaning...
Page 125: Troubleshooting
Troubleshooting...
Page 126: Check & Error Display
Troubleshooting Check & Error Display When an error occurs on this printer machine or when consumables or other sections are not yet ready, the Check & Error display shows error locations and numbers indicating error types. For some errors, error numbers are shown on the Error Number Display (Print Quantity Display).
Page 127 Troubleshooting Error Type Indicator Error Number Display (Print Quantity Display) • (Jam) Indicator Error Numbers are shown and blink on the Print Quantity Display. Lights up when printing paper is jammed. Error contents are shown with an alphabetical character • (Check Settings) Indicator and a two-digit number.
Page 128 Troubleshooting When the (Jam) indicator blinks Check error locations and error numbers (Error Number Display) and take the following procedures: Location Error Number Cause Action An obstacle exists under the Paper Feed Check if any obstacle exists under the Paper Feed Tray or Tray or on the paper.
Page 129 Troubleshooting Location Error Number Cause Action A master jam has occurred in the master Remove the Master Disposal Box and remove the jammed A-05 disposal section. master. p.112 The ejected master has not been correctly Discard all masters in the Master Disposal Box. A-12 p.112 disposed in the master disposal section.
Page 130 Troubleshooting When the (Check Setting) indicator blinks Check error locations and error numbers (Error Number Display) and take the following procedures: If an error number is not shown, press the < > key. Location Error Cause Action Number c-04 The tray has run out of paper. Place paper on the Paper Feed Tray.
Page 131 Paper Eject Unit The network cable is not connected. 1) Press the <Reset> key, b-31 2) Check that the cable is correctly connected. RISO Network Card (optional) has a Press the <Reset> key to release the error. No display b-32 communication error.
Page 132 Troubleshooting When (Replace Master Roll) indicator lights Because the entire Master Roll has been consumed, set a new Master Roll. p.109 "Replacing the Master Roll" When (Empty Disposal Box) indicator lights Because the Master Disposal Box is full, remove the box and discard the ejected masters. p.112 "Emptying the Master Disposal Box"...
Page 133 Troubleshooting When the indicator is off and "H" is shown on the Print Quantity Display In order to assure optimum printing, the machine acquires information from the consumables (matching information). If the matching information has not been acquired appropriately, "H" is shown on the Print Quantity Display. Enter an appropriate parameter.
Page 134 Troubleshooting The top two digits on the Print Quantity Display show the "H" numbers and the bottom two digits show the parameters. Enter the necessary information in the following procedures. Enter a parameter using the Print Quantity keys. The parameters that can be entered differ depending on the consumables.
Page 135: Troubleshooting Tips
Troubleshooting Troubleshooting Tips If any problems occur during printing, check the following items and take appropriate procedures before calling your dealer (or authorised service representative). Actions on the Machine Status Possible cause Action The machine does not start when the The power may not be coming through Check if the power cable firmly connect power switch is pressed.
Page 136 Troubleshooting Status Possible cause Action An error indication does not disappear The consumables (ink, master roll) may After inserting the ink cartridge, turn it even though consumables (ink, master not be correctly set. clockwise ( ) to lock. Or set the ink roll) are set.
Page 137 Troubleshooting Status Possible cause Action The back of the printed paper is The Pressure Roller may be stained Remove the Print Drum and wipe the smudged with ink. with ink. Pressure Roller with a soft cloth. p.120 If the print position is outside the printing paper, this may cause the Pressure Roller to be stained with ink.
Page 138 Troubleshooting Status Possible cause Action Printed copies are not neatly aligned in The positions of the Receiving Tray Adjust the Receiving Tray Paper the Paper Receiving Tray. Paper Guides and the Paper Stopper Guides and the Paper Stopper to the (The indicator is shown frequently.) may not be appropriate.
Page 139 Troubleshooting Status Possible cause Action Paper is not smoothly fed from the The angle of the Stripper Plate may not Turn the Stripper Plate Angle Paper Feed Tray. (Skipped paper, or be appropriate. Adjustment Dial to adjust the angle of multiple-sheetfeeding) the Stripper Plate.
Page 140 Troubleshooting Status Possible cause Action Paper is not smoothly fed from the The Stripper pressure may not be When paper dust tends to be Paper Feed Tray. (Skipped paper, or adjusted appropriately. produced, or the feeding skips multiple-sheetfeeding) Turn the dial to the left and align the arrow with the "...
Page 141: Actions Using The Printer Driver
Possible cause Action The <Delete Job> indicator lights but it The data output from the computer • Double click RISO A2 Series in the does not carry out master-making. may not have finished. [Device and Printers] folder to check The print job may not have finished in if the data output has finished.
Page 142 Troubleshooting Unexpected Print Result Status Possible cause Action The page image is not centerd or is The paper size setting in the application • Make the paper size setting clipped at an edge. software is not identical with that in the identical.
Page 143 Troubleshooting Status Possible cause Action Values cannot be entered in [Custom] The value may exceed the setting The paper size that can be entered is width from 10 to 602 mm and length in [Original Size]. range. from 10 to 602 mm. Enter the values within this range.
Page 144 Troubleshooting Troubleshooting Tips...
Page 145: Appendixes
Appendixes...
Page 146: Manually Installing The Printer Driver
For Windows XP Turn on the power of the machine, and then connect the USB cable to the machine. Start the computer, and then insert the "RISO Printer Driver" CD-ROM to the computer's CD-ROM drive. Connect the USB cable to the computer.
Page 147 Select [I don’t have the disk. Show me other options.], and then [Browse my computer for driver software]. Insert the [RISO Printer Driver] CD-ROM to the computer's CD-ROM drive. In the [Browse] window, select the inf file of the driver to install.
Page 148 Enter “Device Manager” in [Start]-[Search programs and files] box, and then click [Device Manager] from the menu that appears. Right-click [Other devices]-[RISO A2 Series], and then click [Update Driver Software] from the menu that appears. Click [Browse my computer for driver software].
Page 149 Connect the USB cable to the computer. Activate [Device Manager]. Open [Control Panel]-[Hardware and Sound]-[Device Manager] in this order. Right-click [Other devices]-[RISO A2 Series], and then click [Update Driver Software] from the menu that appears. NOTE If the printer name is not shown, click [Actions]-[Scan for hardware changes].
Page 150 Installation starts. Click [Close], and then restart the computer. Right-click [RISO A2 Series], and then click [Printer properties] from the menu that appears. Click [Print processor] of the [Advanced] tab. Select the following print processor from the list, and then click it.
Page 151: For A Network Connection
Appendixes For a Network Connection IMPORTANT! You need RISO Network Card (optional) for network connection. For Windows XP Open [Control Panel]-[Printers and Fax] in this order, and then select [Add a Printer] for starting. Select [Local printer], and then click [Next].
Page 152 Click [Add a local printer]. Create the port. Create TCP/IP port or LPR port. Insert the [RISO Printer Driver] CD-ROM into the computer. Click [Have Disk]. In the [Browse] window, select the following inf file, and then click [OK]. For Windows Vista (32-bit): (CD-ROM): [Windows 32-bit]-[Driver]-[WinVista_8]-[English]-RISODRV.INF...
Page 153 Click [Add a local printer]. Create the port. Create TCP/IP port or LPR port. Insert the [RISO Printer Driver] CD-ROM into the computer. Click [Have Disk]. In the [Browse] window, select the following inf file, and then click [OK]. For Windows 7 (32-bit): (CD-ROM): [Windows 32-bit]-[Driver]-[WinVista_8]-[English]-RISODRV.INF...
Page 154 Click [Add a local printer]. Create the port. Create TCP/IP port or LPR port. Insert the [RISO Printer Driver] CD-ROM to the computer's CD-ROM drive. Click [Have Disk]. In the [Browse] window, select the following inf file and click [OK].
Page 155: Uninstalling The Printer Driver
Click [Start]-[All Programs]-[RISO]-[A2 Series]-[Uninstaller] in this order.  For Windows 8/Windows 8.1 Open the "Apps" screen and click [Uninstaller] in the [RISO A2 Series] group. Select your language from the drop-down list, and then click [OK]. Uninstalling the Printer Driver...
Page 156 Appendixes Click [Next]. Check that [RISO A2 Series] is selected, and then click [Next]. When [Uninstallation check] appears, click [Uninstall]. Uninstalling the Printer Driver...
Page 157 Appendixes Click [Finish]. When you uninstall the Printer Driver, be sure to restart the computer. If [Reboot the PC now.] is checked, the computer is restarted after [Finish] is clicked. Uninstalling the Printer Driver...
Page 158: Manual Uninstallation
Open [Control Panel]-[System and Security]-[Administrative Tools] in this order, and then select [Print Management] for execution. Open [Print Servers]-[(Your PC name)]-[Drivers] in this order. Open [Driver Name], and then right-click "RISO A2 Series" to display a menu, and then click [Remove Driver Package]. When the [Print Management] dialog opens, click [Remove].
Page 159 Appendixes For Windows 8/Windows 8.1 Open [Control Panel]-[Hardware and Sound]-[Devices and Printers] in this order, and then delete "RISO A2 Series". Click an existing printer, and then click [Print server properties] at the top of the screen. From the [Drivers] tab, select "RISO A2 Series", and then click [Remove].
Page 160: Optional Accessories
Simply swap the drum for color printing. (Stored in its own case) RISO Network Card Use this to directly connect the machine to the network. This machine does not support "RISO MONITOR", "RISO PRINT" and "RisoHoldManager" in RISO Network Card. Optional Accessories...
Page 161: Specifications
Idling, Print speed adjustment, Print density adjustment, Print position adjustment, Confidential mode, Programmed printing (1 type), Custom setting mode, RISO i Quality System, Auto-shut OFF, Auto-process, Proof, Clear job, Double Feed check, Paper ejection adjustment, Imposition, 180-degree rotation, Marginless master making, Job settings, Screening type (Grain-touch/...
Page 162: Index
Index Index Symbol Disposing 106 Double Feed Check 22, 92, 94 Key 21 Drum 114 + Key 21 × Key 21 Number Ejected master 113 Empty Disposal Box 130 180-degree rotation 56, 59 Empty Disposal Box indicator 112 Emptying the Master 112 Error Display 124 About tab 66 Error Location Indicator 124...
Page 163 Index Ink Replacement Cartridge Indicator 106 Pages/Sheet 56, 58 Installation Location 8 Paper Eject Unit 19 Installing the Print Drum 114 Paper Ejection Adjustment 77, 94 IP Address Display 22 Paper Ejection Adjustment Indicator 22, 77 IP Address Setting 102 Paper Ejection Adjustment Key 22, 77 Paper Ejection Adjustment Registration 94, 98 Paper Feed Pressure Adjustment Lever 136...
Page 164 Replacing the Ink Cartridge 106 Replacing the Master Roll 109 Reserve Period 94 Reset Key 21 Restore default 56, 60 RISO Network Card 43, 158 RISO Printer Driver 31 Safety Guide 8 Screening Type 63 Setting up the Paper Receiving Tray 28...

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