Samsung NV51CG700SSRAA User Manual page 66

Troubleshooting
Problem Possible cause
Food does not The oven controls have not
bake or roast been set correctly.
properly.
The oven rack has been
positioned incorrectly or is
not level.
The oven thermistor needs to
be adjusted.
Food does not The serving size may not be
broil properly. appropriate.
The rack has not been
properly positioned.
The cookware is not suited for
broiling.
In some areas, the power
(voltage) may be low.
The oven The oven thermistor needs to
temperature is be adjusted.
too hot or too
cold.
66 English
Solution
See the Operating the oven
section starting on page 24.
See the Using the oven racks
section on page 48.
See Temp adjust in the
Settings section on page 58.
Refer to the Broiling
recommendation guide for
serving sizes on page 34, and
then try again.
See the Broiling
recommendation guide on
page 34.
Use suitable cookware.
• Preheat the broil element
for 10 minutes.
• See the Broiling
recommendation guide
on page 34.
See Temp adjust in the
Settings section on page 58.
Problem Possible cause
There is water You may see water or steam
dripping. in some cases depending on
the food you are cooking. This
There is
is not a product malfunction.
steam coming
through the
crack between
the oven body
and the door.
Water remains
in the oven.
I can hear Water is being heated by the
water boiling steam heater.`
during steam
cooking.
The oven will The oven temperature is
not self-clean. too high to start a self-clean
operation.
The oven controls have been
set incorrectly.
A self-cleaning cycle cannot
be started if the oven lockout
feature has been activated.
Excessive There is excessive soiling in
smoking during the oven.
a self-cleaning
cycle.
The oven door The oven is too hot.
will not open
after a self-
cleaning cycle.
Solution
Let the oven cool and then
wipe with a dry dish towel.
This is not a product
malfunction.
Allow the oven to cool and
then reset the controls.
See the Self Clean section on
page 51.
Deactivate the oven lockout
(see page 25).
Press Off. Open the windows
to rid the room of smoke.
Wait until the self-cleaning
cycle is cancelled. Wipe up the
excessive soil and then start
the self-cleaning cycle again.
Allow the oven to cool.