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All manuals and user guides at all-guides.com
ChimneyFree
A Twin-Star International Brand
18WM20124
1-866-661-1218
www.tsicustomerservice.com
Requires Electric Fireplace Insert
Nécessite Unfoyer Electrique Encastrable
Requiere Chimenea Eléctrica Empotrada
Twin-Star International, Inc. Delray Beach, FL 33445
18WM20124REV.1
MP#HCH
1

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Summary of Contents for Twin-Star International CHIMNEYFREE 18WM20124

  • Page 1 All manuals and user guides at all-guides.com ChimneyFree ™ A Twin-Star International Brand 18WM20124 1-866-661-1218 www.tsicustomerservice.com Requires Electric Fireplace Insert Nécessite Unfoyer Electrique Encastrable Requiere Chimenea Eléctrica Empotrada Twin-Star International, Inc. Delray Beach, FL 33445 18WM20124REV.1 MP#HCH...
  • Page 2 Thank you for purchasing a Nous vous remercions d’avoir acheté Gracias por comprar un producto Twin-Star International product, un produit Twin-Star International, de Twin-Star International, designed in the U.S.A. We hope conçu aux États-Unis. Nous espérons diseñado en los EE.UU.
  • Page 3 All manuals and user guides at all-guides.com SERVICIO DEPENDABLE UN SERVICE À DE ATENCIÓN CUSTOMER LA CLIENTÈLE AL CLIENTE SERVICE FIABLE FIABLE Questions? Our message centers are Questions? Nos centres d’appels sont ¿Tiene preguntas? Nuestro Centro available 7 days a week 24 hours a disponibles 7 jours sur 7 et 24 heures de mensajes está...
  • Page 4 All manuals and user guides at all-guides.com 18WM20124 18WM20124REV.1 www.tsicustomerservice.com MP#HCH...
  • Page 5 All manuals and user guides at all-guides.com SAFETY INFORMACIÓN DE INFORMATION INFORMATION SEGURIDAD DE SÉCURITÉ Please read and understand Assurez-vous de lire et de Lea y comprenda this entire manual before comprendre l’intégralité du completamente este manual attempting to assemble, présent manuel avant de tenter antes de intentar ensamblar, operate or install the product.
  • Page 6 All manuals and user guides at all-guides.com HARDWARE [x39] [x39] [x6] [x54] Ø8x30mm Ø4x50mm PH-DWLNTL001 [x16] [x1] Ø3x12mm Touch-Up Pen 18WM20124REV.1 www.tsicustomerservice.com MP#HCH...
  • Page 7 All manuals and user guides at all-guides.com [x8] [x4] 18WM20124REV.1 www.tsicustomerservice.com MP#HCH...
  • Page 8 All manuals and user guides at all-guides.com [x8] 18WM20124REV.1 www.tsicustomerservice.com MP#HCH...
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  • Page 11 All manuals and user guides at all-guides.com [x12] [x6] 18WM20124REV.1 www.tsicustomerservice.com MP#HCH...
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  • Page 13 All manuals and user guides at all-guides.com [x8] 18WM20124REV.1 www.tsicustomerservice.com MP#HCH...
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  • Page 17 All manuals and user guides at all-guides.com 18WM20124REV.1 www.tsicustomerservice.com MP#HCH...
  • Page 18 All manuals and user guides at all-guides.com [x4] 18WM20124REV.1 www.tsicustomerservice.com MP#HCH...
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  • Page 20 All manuals and user guides at all-guides.com [x9] 18WM20124REV.1 www.tsicustomerservice.com MP#HCH...
  • Page 21 All manuals and user guides at all-guides.com [x9] [x8] 18WM20124REV.1 www.tsicustomerservice.com MP#HCH...
  • Page 22 All manuals and user guides at all-guides.com [x12] 18WM20124REV.1 www.tsicustomerservice.com MP#HCH...
  • Page 23 All manuals and user guides at all-guides.com READ BEFORE INSERT INSTALLATION VEUILLEZ LIRE TOUTES LES PLEASE READ ALL “ELECTRIC LEA ATENTAMENTE TODAS LAS INSTRUCTIONS D’INSTALLATION DU FIREPLACE INSERT” INSTRUCTIONS INSTRUCCIONES DEL “HOGAR FOYER ÉLECTRIQUE ENCASTRABLE PRIOR TO INSTALLING ELECTRIC ELÉCTRICO” ANTES DE SU AVANT D’INSTALLER LE FOYER DANS INSERT IN YOUR COMPLETED INSTALACIÓN EN LA CHIMENEA...
  • Page 24 All manuals and user guides at all-guides.com 18WM20124REV.1 www.tsicustomerservice.com MP#HCH...
  • Page 25 All manuals and user guides at all-guides.com 18WM20124REV.1 www.tsicustomerservice.com MP#HCH...
  • Page 26: Care & Maintenance

    All manuals and user guides at all-guides.com CARE / SOIN / CUIDADO / MAINTENANCE ENTRETIEN MANTENIMIENTO Care and Maintenance Soin / Entretien Cuidado / Mantenimiento • Use a soft, clean cloth that will not • Lors de l’époussetage, utilisez un •...
  • Page 27 All manuals and user guides at all-guides.com REPLACEMENT PARTS 18WM20124 PIECES DE REMPLACEMENT 18WM20124 PARTES DE REPUESTO 18WM20124 PH-GLDBRW001 PH-PLTBLK001 PH-BKTZNC001 18WM20124REV.1 www.tsicustomerservice.com MP#HCH...
  • Page 28 All manuals and user guides at all-guides.com ChimneyFree ™ A Twin-Star International Brand www.tsicustomerservice.com 18WM20124REV.1 www.tsicustomerservice.com MP#HCH...
  • Page 29 All manuals and user guides at all-guides.com MODEL : 18EF010GAA www.tsicustomerservice.com 1-866-661-1218 Twin-Star International, Inc; Delray Beach, FL 33445 Made in China • Printed in China • Fabricado en China • Impreso en China • Fabriqué en China • Imprimé en Chine A153R1 www.tsicustomerservice.com...
  • Page 30 All manuals and user guides at all-guides.com A153R1 www.tsicustomerservice.com...
  • Page 31: Getting Started

    All manuals and user guides at all-guides.com GETTING STARTED 1. Remove the product identification sticker from the front of the fireplace. Product Identification Sticker 2. Attach the Product Identification Sticker to the Manual below for future reference. This information is used for product registration and also is necessary for customer service.
  • Page 32: Important Instructions

    All manuals and user guides at all-guides.com IMPORTANT INSTRUCTIONS When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons including the following: 1. Read all instructions before using this appliance. 2.
  • Page 33 OPERATION INSTRUCTIONS All manuals and user guides at all-guides.com TO ACCESS CONTROL PANEL Control panel can be accessed at upper right-hand corner of insert by pushing and lifting up the small door. Control Panel TEMPERATURE HEATER POWER FLAME The temperature control knob The fireplace consists of a The power switch The flame brightness...
  • Page 34: Care And Maintenance

    All manuals and user guides at all-guides.com CARE AND MAINTENANCE REPLACING THE LIGHT BULBS Tools Required for Assembly Clear, 40-watt, E12 socket base light bulb (candelabra base, B bulb) Phillips Head Screwdriver 2 bulbs per fireplace 2 Screws 1. Turn the master power switch off, then unplug the power cord from the wall outlet.
  • Page 35: Cleaning Trim

    All manuals and user guides at all-guides.com Wooden 4. Turn nuts counterclockwise to loosen, remove and set Ember Nut aside. Securely grab logs on left and right side and lift log/ember bed assembly straight up. Once ember bed has cleared the support bracket and threaded rods, bring log/ember bed assembly forward and out of unit and set aside in a safe place (Fig.
  • Page 36: Troubleshooting

    All manuals and user guides at all-guides.com TROUBLESHOOTING Problem Root Cause Corrective Action Defective Switch, Broken, does Switches do not work. not light up, no longer toggles, Contact customer service to replace the switch(es). loose. The heater is controled by a thermostat which will turn off the heater Shuts off by itself when the thermostat set point is reached.
  • Page 37: Exploded View

    EXPLODED VIEW All manuals and user guides at all-guides.com Part Part Name Heater/Blower Assembly Thermostat Switch Dimmer Switch Knob for Heater Temperature Control Heater On/Off Switch - Red Toggle Main Power Switch - Red Toggle Knob for Brightness Control Emberbed with log E-12 Light Bulb Socket Assembly Front Projection Screen Flame Generator/Spinner...
  • Page 38: Year Limited Warranty

    1-YEAR LIMITED WARRANTY All manuals and user guides at all-guides.com The manufacturer warrants that your new Electric Fireplace is free from manufacturing and material defects for a period of one year from date of puchase, subject to the following conditions and limitations. 1.
  • Page 39 All manuals and user guides at all-guides.com www.tsicustomerservice.com A153R1 www.tsicustomerservice.com...

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