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Series 5100/6100 ™ Voice/Data Router Installer’s Guide...
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Trademarks and copyrights All trademarks and registered trademarks listed belong to their respective owners. Vpacket, Vpacket Communications, and the Vpacket 5100/6100 Series Voice/Data Router are registered trademarks of Vpacket Communications, Inc., Milpitas, California. Vpacket Communications, Inc. does not warrant that the hardware will work properly in all environments and applications, and makes no warranty and representation, either implied or expressed, with respect to the quality, performance, merchantability, or fitness for a particular purpose.
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About this guide Vpacket 5100/6100 Series Installer’s Guide...
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Content summary This guide contains all of the information you need to install and configure a Vpacket 5100/6100 VDR as well as tips on troubleshooting. Table 1 lists the chapters and appendixes and a summary of each.
For example: Note. Please remember to go to the Vpacket Web site and complete the online Warranty Registration Card. Doing so registers your Vpacket 5100/6100 VDR and allows you to receive the latest information, technical support, and upgrades applicable to your unit.
Warning. Use of longer screws could result in damage to internal components. WARNING Related documentation The documentation set related to the Vpacket 5100/6100 VDR includes all documents on the CD-ROM that was shipped with the unit: • The reference manual is broken down into four sections allowing you to print only the sections that apply to your network environment: •...
About this guide Contact information For more information about the Vpacket 5100/6100 Series VDRs, please contact us using any of the following methods. Voice calls We welcome your calls at 1(866)872-2538 (VPACKET) Monday through Friday, from 9:00 am to 6:00 pm Pacific Time. Voice mail is available during non-business hours.
LEDs ............. .30 Vpacket 5100/6100 Series Installer’s Guide...
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Emergency recovery procedure ......... 55 Appendix A. Product specifications and defaults Appendix B. Warranty, safety, and regulatory information Appendix C. Cable specifications Appendix D. Glossary viii Vpacket 5100/6100 Series Installer’s Guide...
8, 12, 16, or 24 VoIP ports and one 10/ 100Base-T port for LAN connectivity. The 8, 12, 16, or 24 voice ports of the Vpacket 5100/6100 VDR fully support standard telephone and PBX connections through an integrated Foreign Exchange Subscriber (FXS) interface.
Routers/T1 Cisco 3600 Aggregators Cisco 10000, 7000 Series Tiara 1000-7000 Series Systems Copper Mountain T1 agreggator H.323 Cisco 3640 gatekeepers Lucent MVAM Vpacket Specific product compatible? Vpacket 5100/6100 Series Installer’s Guide Models All models All models All models All models...
Converged services Vpacket 5100/6100 VDRs are an ideal converged platform for new IP-oriented carriers, Building Service Providers, Telecom ASPs (Application Service Providers) and other converged service providers to use as a managed voice/data services platform for small to mid-size companies and corporate branch offices.
Multi-Tenant Units (MTUs) and office buildings are also ideal applications for 5100/6100 VDRs. A single 5100/6100 model can fully support both the voice and data requirements for an office or floor of a building. Voice calls can be initiated over a 5100/6100 VDR and forwarded through the Internet (IP converged network) over the converged WAN connection.
• Location(s) where each 5100/6100 VDR will be installed • How the 5100/6100 VDR unit(s) will be physically placed in the facility • Configuration parameters required for each 5100/6100 VDR in the installation • Any additional equipment required to complete the installation Determining this information in advance simplifies the installation process.
If these number do not match, contact your Vpacket representative immediately. Note. Visit the www.vpacket.com and complete the online Warranty Registration Card. Doing so registers your Vpacket 5100/6100 VDR and allows you to receive the latest information, technical support, and upgrades applicable to your unit.
Pre-installation considerations You can install the 5100/6100 VDR in the same locations as your hubs, bridges, and routers. This would normally be a wiring closet, but it could also be an office space or a desktop. The following sections describe the topics which can impact your installation of a 5100/6100 VDR: •...
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VAC, 1.8-1.0 A, 50/60 Hz. Required materials To install a Vpacket 5100/6100 VDR, you need the following tools and parts that are not included with the unit: __ A flathead screwdriver (1-2 pt.) to secure the cables to the hardware...
Desk or table-top installation You can set the 5100/6100 VDR on a sturdy table top. Before installing a 5100/6100 VDR on any surface, verify that there is sufficient clearance for visual inspection as well as manipulating the cables on the rear panel and that the surface is sturdy enough to support the combined weight of the 5100/6100 VDR and all of the cables that you intend on connecting to it.
A site with enough clearance to access the cables both before and after it is installed First, you can use the template procedure to locate the bracket placement on the wall, and then the next procedure details the actual placement of the 5100/6100 VDR unit on the selected wall space.
Figure 2-2. Attaching the wall-mounting brackets to the 5100/6100 VDR 3. Position the 5100/6100 VDR on the wall. Because the three interior fans are at the right side of the unit, the unit must be mounted lengthwise (left to right), it should be in the orientation shown in Figure 2-3. Mounting it in a manner opposite to this will result in the heat rising against the flow of the fans, and promote ineffectual cooling.
For rack mounting the 5100/6100 VDR, use screws that are appropriate for your rack. The next two procedures explain how to install the 5100/6100 VDR flush in a rack or with a 3- inch offset. When mounting a 5100/6100 VDR in a 19-inch rack, you should ensure that the rack is not overloaded or unevenly loaded.
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4. Attach the captive grounding nut to a protective earthing terminal which has a permanent connection to building earth. 5. To power on the 5100/6100 VDR unit, see “Connecting to a PC and powering the VDR” on page 29. You have sucessfully installed the 5100/6100 VDR in a rack.
1. Remove all network cables. 2. Power down the unit by unplugging it. 3. Support the 5100/6100 VDR with one hand while you remove the screws that attach it to the wall or rack 4. Unscrew the mounting brackets. Retain the screws and mounting brackets in a bag for later use.
Port connections Contents Overview, page 21 Back panel components, page 21 Port connections for voice services, page 23 Port connection for data services, page 26 Connecting to a PC and powering the VDR, page 29 LEDs, page 30...
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CHAPTER 3 Port connections Vpacket 5100/6100 Series Installer’s Guide...
Overview This chapter describes the back panel components, how to connect the 5100/6100 VDR unit to a WAN, LAN, punch panel, or PC/terminal. The following procedures describe port connections for voice services: • “Connecting to a punchdown block” on page 23 •...
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All voice ports support the Foreign Exchange Station interface (FXS) and terminate to a punchdown block. The status indicator is located to the right of this connector. Note. For 6100 VDR models with a single digital T1 RJ45 port for voice services, an RJ45 cable is required.
This procedure only applies to FXS voice port use. You can follow these steps to connect the RJ21 voice port on the 5100/6100 VDR to a punchdown block (66 or 110 types) or ports on a patch panel. You cannot connect the FXS voice ports directly to the external network or to analog devices such as dial-up telephones and facsimile machines without appropriate cabling.
Figure 3-2. Connecting to a prewired punchdown block Connecting to voice services For 6100 VDR models with a T1 port (i.e., 6124T) for voice services, you can connect to legacy voice equipment such as a PBX, key telephone system, or a channel bank.
In the unlikely event of a physical layer and connection (PPP, MLPPP, dual T1, or T1) failure, the 5100/6100 VDR will default to the lifeline PSTN port to provide dial tone and dial out capability over a POTS line. The first four FXS ports are bridged to share the one active POTS line. When power and the line are restored, the unit automatically resumes normal operation with a WAN connection.
(specific ports and number of ports vary by model). Connecting to an Ethernet LAN This section describes how you can connect your 5100/6100 VDR to a hub or switch. To connect to Ethernet ports on hubs or switches, you should use a straight-through cable or another cable that conforms to the pin assignments in Appendix C.
WAN connectivity. You need to check the labelling on the back of your VDR to make sure that the connections are correct. Connecting to a T1 WAN interface You can easily connect the 5100/6100 VDR with an integrated CSU/DSU to T1-capable telco equipment. To connect to a T1 WAN interface 1.
5100/6100 VDR Figure 3-7. Connecting to a T1 WAN interface In Figure 3-7, the connection is made from the 5100/6100 VDR to an RJ-45 jack that is installed at the customer site. T1 services are provisioned from the telco side.
The LEDs cycle as the unit performs its Power-On Self-Test (POST), which lasts approximately 30 seconds. 5. Following the test, confirm that the 5100/6100 VDR is receiving power by verifying that the Power LED on the front panel is on. If this LED is off, contact Vpacket Technical Support at (408) 571-7900.
Figure 3-9 shows an example of connecting a 5100/6100 VDR to a PC. 6100 VDR Figure 3-9. Connecting to a PC LEDs Once the 5100/6100 VDR is powered on, the LEDs activate. Table 3-2 lists the front panel LED status and management functions Table 3-2. Front panel LEDs and their meanings Power...
Configuring a VDR Contents Overview, page 33 Connecting to the CLI, page 33 Setting up an initial configuration, page 35 Further configuration, page 50...
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CHAPTER 4 Configuring a VDR Vpacket 5100/6100 Series Installer’s Guide...
You can access the CLI through either a direct serial connection with console software or through a remote telnet session; or you can choose to manage the 5100/6100 VDR from an HTTP session (See the Vpacket 5100/6100 Series Voice/Data Router Reference Manual for more information about the Web Management Interface).
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3. When the login prompt appears, enter the default user name: Figure 4-2. An open telnet session 4. When the password prompt appears, enter the default password: The VPacket# prompt appears. (the default LAN IP address of the 5100/6100 VDR) Vpacket 5100/6100 Series Installer’s Guide admin admin...
Setting up an initial configuration This chapter explains the steps to set up data and voice services through the 5100/6100 VDR. All example procedures are based on Figure 4-3. Figure 4-3 shows a 6100 VDR with three labelled interfaces: •...
Configuring a VDR Configuring the LAN interface This procedure explains how to configure the 5100/6100 VDR to carry data traffic over the LAN. These steps illustrate how to change the default settings to match the LAN IP address found in Figure 4-3 on page 35.
CONFIG indicates this has been configured but not activated -------------------------IP INTERFACE---------------------- INTERFACE NAME ACTIVE ethernet ACTIVE ethernet CONFIG wan CONFIG Default Gateway ACTIVE Voice Ip Address ----------------------------------------------------------- VPacket# Vpacket 5100/6100 Series Installer’s Guide Setting up an initial configuration IP ADDRESS NET MASK 192.168.0.254 255.255.255.0 10.10.10.254 255.255.255.0 1.1.1.1 255.255.255.0 1.1.1.254...
This action will overwrite the configuration in the Flash memory Do you want to continue (y|n) [n]? y Save successful VPacket# IP ADDRESS NET MASK 192.168.0.254 255.255.255.0 10.10.10.254 255.255.255.0 1.1.1.1 255.255.255.0 1.1.1.254 1.1.1.1 Vpacket 5100/6100 Series Installer’s Guide Not NATed Not NATed...
Configuring the WAN interface This procedure explains how to configure the 5100/6100 VDR to carry data traffic over the WAN, which could be a T1, SDSL, or Ethernet connection (depending on the VDR model). The WAN is the publicly routed address that connects the private LAN to the Internet. These steps illustrate how to change the default WAN setting to match the the WAN IP address found in Figure 4-3 on page 35.
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ACTIVE wan CONFIG Default Gateway ACTIVE Voice Ip Address ----------------------------------------------------------- VPacket# IP ADDRESS NET MASK 10.10.10.254 255.255.255.0 205.176.94.11 255.255.255.0 1.1.1.254 1.1.1.1 IP ADDRESS NET MASK 10.10.10.254 255.255.255.0 205.176.94.11 255.255.255.0 1.1.1.254 1.1.1.1 Vpacket 5100/6100 Series Installer’s Guide Not NATed Not NATed...
Configuring voice services To configure voice services for up to 24 lines (depending on 5100/6100 VDR model), you must have already established data services. You can choose to run the voice traffic over the LAN or through the WAN interface. If you want to run the voice traffic over the LAN, you set the voice gateway to the LAN IP address;...
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Enter endpoint address of the softswitch/Call Agent according to that device’s numbering scheme by issuing set tcid <tcid#> endpoint_id <ID number> d. Enter the following command to define the device to be notified that the 5100/6100 VDR is now active: set tcid <tcid#> notify_entity <IP address:port number of the Call Agent) <dynamic| static>...
4. Issue commit ip to update the Flash memory. 5. Issue save to write the commands to the Flash memory. 6. Issue show ip and verify the changes. Vpacket 5100/6100 Series Installer’s Guide Configuring the gateway IP address IP ADDRESS NET MASK 10.10.10.254...
Integrated into the CLI are a set of commands that allow you to perform the upload and download procedures that follow. To configure FTP settings for the 5100/6100 VDR 1. Access the CLI main configuration level. 2. Issue set ftp server <ip address> to specify the FTP server.
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Example: VPacket# set ftp path c:/seahorse_code VPacket# 4. Issue set ftp filename <filename> to specify the file. Example: VPacket# set ftp filename m020000.bin VPacket# Vpacket 5100/6100 Series Installer’s Guide Configuration management...
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VPacket# show ftp -------------------------FTP SETTINGS---------------------- Address of the ftp server : 10.10.10.3 Ftp user name Ftp user password Path on the server File name to download ----------------------------------------------------------- VPacket# : guest : guest : c:/seahorse_code : m020101.bin Vpacket 5100/6100 Series Installer’s Guide...
\maincode directory in the Flash memory of the 5100/6100 VDR. You do not have to delete an old image file before downloading a new file. The 5100/6100 VDR will ask you if you want the file deleted before uploading a new image.
“.cfg” suffix, or copy the configuration file to a place where you can access it for later use. The procedures described here include: • downloading a configuration file from a remote host to the 5100/6100 VDR Flash memory • uploading a configuration file from the 5100/6100 VDR to a network host Note.
3. Verify that the remote host received the transferred file. Further configuration This chapter described the basic configuration procedures. To configure the loopback interface, default gateway, IP multinetting features or other IP services, see the Vpacket 5100/6100 Series Voice/Data Router Reference Manual Data Features. Vpacket 5100/6100 Series Installer’s Guide...
5100/6100 VDR and normal operation under specific conditions. CLI connections For installation and initial configuration you need to establish a direct serial connection from the 5100/6100 VDR to a terminal or PC. You also need to open a session in HyperTerminal or another emulation program. Serial port...
To avoid this situation, ensure that you wait until the “save successful” message appears before resetting the 5100/6100 VDR. If the 5100/6100 VDR is reset (such as a power loss during a software upgrade) before the new image is saved, you need to reload the new image.
You also need to launch your FTP server and have it configured to support the download from your terminal or laptop on drive C: to the maincode directory in the 5100/6100 VDR. Note. You can only use the FTP commands to access the FTP server if the 5100/ 6100 VDR and FTP server reside on the same LAN segment.
4. Press Enter when prompted to enter the loader. If you still do not see the prompt FtpLoader(1)>, reboot manually and try again. Example: Press Enter to abort and enter loader menu... Press ESC to immediately perform maincode check... Dumping into Loader console tfAddDefaultGateway ErrCode = 0x109 FtpLoader(1)> Vpacket 5100/6100 Series Installer’s Guide...
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5. Issue show config to check the configuration of the 5100/6100 VDR. Example: FtpLoader(2)> show config Board Data (Saved) ----------------------- Serial Number: CLANM: PSI012600831, WIM: PSI012600887, VIM: PSI012360786 Part Number: CLANM: 8200115001-15, WIM: 8200126001-05, VIM: 8200116002-0A Product ID: CLANM: 03010106, WIM: 00010000, VIM: 00000100...
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Storing new image file 1 to flash: m020101.bin Image file 1 updated and set as Requested Maincode FtpLoader(3)> 9. Issue the save command to save the image. 10. Issue reset. Vpacket Communications, Inc. 4096 Bytes/block. Vpacket 5100/6100 Series Installer’s Guide...
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Active Configuration number Configuration number to use ------------------------------------------------------------------- Time (ddd:hh:mm:ss) since reset Press any key to continue (Q to quit) ----------------------------------------------- VPacket# 13. Reconfigure the 5100/6100 VDR. Vpacket 5100/6100 Series Installer’s Guide Product : 5100/6100 Series Part Number Product ID 8200115001 03010106...
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CHAPTER 5 Troubleshooting Vpacket 5100/6100 Series Installer’s Guide...
Overview This appendix lists the specifications and factory defaults for the 5100/6100 VDR. Product specifications Table A-1 lists the product specifications for the 5100/6100 VDR. Table A-1. Specifications for the 5100/6100 VDR Chassis dimensions Unit weight Shipping weight Rack mount...
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APPENDIX A Vpacket 5100/6100 Series Installer’s Guide...
Overview This appendix contains warranty, safety, and regulatory information for your 5100/6100 VDR. Standard warranty All Vpacket Communications Inc. products are covered under a New Product Warranty Plan for the first 90 days of service. Warranty coverage consists of the following: •...
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Installation and safety warnings Vpacket Communications, Inc. recommends that you read all instructions and safety information before installing a 5100/6100 VDR and that you retain a copy of this safety information in a protected, dry area for later reference. •...
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• Do not work on this equipment during periods of lightning activity. • The 5100/6100 contains no operator-serviceable components and opening the unit enclosure voids your warranty. Caution. If this unit experiences mechanical failure or problems, please contact Vpacket Customer Service. DO NOT DISASEMBLE THIS EQUIPMENT. It does not contain any user serviceable components.
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FCC Part 15 Class A The T1 portion of the 5100/6100 VDR has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance in order for you to make necessary modifications to maintain uninterrupted service. Vpacket 5100/6100 Series Installer’s Guide Service order code 6.0N...
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APPENDIX B Vpacket 5100/6100 Series Installer’s Guide...
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APPENDIX C Vpacket 5100/6100 Series Installer’s Guide...
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This appendix describes the port pinout information to secure the correct cables to install and configure the 5100/6100 VDR. You make all cable connections from the back panel of the 5100 and 6100 VDR models. The back panel houses all of the ports necessary for providing data and voice physical connections.
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APPENDIX C Console management port This RS232c port connects the 5100/6100 to a PC or workstation for managing the VDR. The required cable is a DB9 male (VDR side) to a DB9 female (RS232c console serial port) on the PC or workstation side. It must have an AWG rating of 26 (thickness).
Ethernet hub with a straight-through cable • to connect to another Ethernet node with a cross-over cable Table C-3 lists the connectors and pinouts for the RJ45 port. Table C-3. RJ45 Ethernet WAN port pinouts Function Vpacket 5100/6100 Series Installer’s Guide NIC1 NIC1 C- 5...
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Models that this applies to include: • 5108 FXS • 6112 FXS • 6116 FXS • 6124 FXS Signal Input/Output Input to product Input to product — Output to cable Output to cable — — — Vpacket 5100/6100 Series Installer’s Guide...
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Figure C-3. Standard RJ21 male connector on rear panel of a 5100/6100 VDR Table C-5 lists the pinout for an Amphenol 50-pin cable. The 5100/6100 VDR will use either the first 8, 12, 16, or 24 pairs of pinouts depending on the VDR VIM.
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20-45 21-46 22-47 23-48 24-49 Pair number Ring color Black-Green Black-Brown Black-Slate Yellow-Blue Yellow-Orange Yellow-Green Yellow-Brown Yellow-Slate Violet-Blue Violet-Orange Violet-Green Violet-Slate Vpacket 5100/6100 Series Installer’s Guide Tip color Green-Black Brown-Black Slate-Black Blue-Yellow Orange-Yellow Green-Yellow Brown-Yellow Slate-Yellow Blue-Violet Orange-Violet Green-Violet Slate-Violet...
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CES—circuit emulation service. Enables users to multiplex or concentrate multiple circuit emulation streams for voice and video with packet data on a single high-speed ATM link without a separate ATM access multiplexer. CLI— Command Line Interface. CMCP— Copper Mountain Control Protocol. CMTN—Copper Mountain. Vpacket 5100/6100 Series Installer’s Guide...
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PBX and CO PSTN switch or other telephony device, so that some PBX channels are directed for long-distance service through the PSTN while the router compresses others for interoffice VoIP calls. In addition, Drop-and-Insert can cross-connect a telephony switch (from the CO or PSTN) to a channel bank for external analog connectivity.
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T1. Digital WAN carrier facility. T1 transmits DS 1-formatted data at 1.544 Mbps through the telephone switching network, using alternate mark inversion or B8ZS coding. T1 trunk. Digital WAN carrier facility. See T1. Vpacket 5100/6100 Series Installer’s Guide...
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Telnet. A terminal emulation program for TCP/IP networks such as the Internet. The telnet program runs on your computer and remotely connects your PC to the 5100/6100 VDR. You can then enter commands through the telnet program to configure and manage the 5100/6100 VDR.
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CHAPTER D Vpacket 5100/6100 Series Installer’s Guide...
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T1(data) 27 console messages 54 console output 55 formatting 55 memory full 54 console port 22 Vpacket 5100/6100 Series Installer’s Guide Index data configuration 36, 39 deleting an IP address 38 documentation, related v downloading a file image 47...
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22 Ethernet 22 RJ21 22 RJ45 23 power loss during save 54 power outlet 23 powering the 6100 VDR 29 Power-On Self-Test (POST) 29 pre-installation considerations 11 PSTN cable requirement 22 PSTN connection 25 rack-mount procedure 16 flush with rack 16...
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