Zenith D27D53T Operating Manual & Warranty page 62

Troubleshooting (Continued)
Symptoms
Sound/Audio Problems
Normal picture but no
sound.
Multi-Media Features Problems
Caller ID Problems
No Caller ID display.
Pressing ID doesn't work.
Phone rings, no number
shows on-screen.
Computer Problems
No Laptop/Computer image. • Video monitor out set to internal. -Reset computer monitor image to external.
No Audio Mini-plug input
on TV back panel.
HD/DVD Problems
Picture looks wrong.
No picture or sound.
If all else fails to resolve the problem, call 1-847-391-8752, then push 5, between 7:00 am and 8:00 pm Central Standard Time.
P A G E 6 2
Cause(s)
• Check volume levels.
• Try another channel.
• A/V cables incorrectly connected.
• Audio Out cables installed wrong.
• Speakers turned off.
• No SAP signal.
• Phone not connected to TV.
• No Caller ID phone service.
• Wrong remote mode?
• "Off" selected on menu.
• Caller has an unlisted number.
• Video monitor settings wrong.
• Mini-plug input on TV front.
• Wrong Video menu Aspect Ratio.
• Wrong source selected on TV.
• Source equipment turned off.
• Tape or Disk not playing.
• Try another channel.
• Wires incorrectly connected.
Possible Solution(s)
-Make sure the TV sound is not muted.
-The problem may be the broadcast, not your TV.
-Install the Audio cables correctly.
-Install external amplifier cables correctly.
-Turn speakers on in the Audio menu.
-If the Audio Mode is set to SAP, the channel may not have an SAP
program.
-Connect phone to TV.
-Subscribe to Caller ID, call local phone company.
-Press TV, for TV operating mode.
-Choose "On" to make Caller ID work.
-Cannot display unlisted numbers.
-Set computer video monitor output to 800K x 600K 60Hz.
-Connect equipment with mini-plug audio out to front of TV.
-Use correct aspect ratio for source's image:
Normal, 16:9, WideScreen. Press RATIO repeatedly.
-Select correct source equipment.
-Turn source equipment on.
-Press "PLAY" on source equipment.
-The problem may be with the broadcast, not your TV.
-Install wires correctly on TV and equipment.
Page(s)
9/10/11
27
26
206-3594