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SmartThings app
NOTE
• If you already have a Samsung account, log
in to the account. When your smartphone is
a Samsung device and you have a Samsung
account, your smartphone is automatically
logged in to your account.
• If you log in from a smartphone produced for
a different country, you need to log in with its
country code when you create your Samsung
account, and the SmartThings app may not be
used on some smartphones.
Connecting the SmartThings
4
app to your product
1 Selecting the product to connect to
1) After the SmartThings app is started, select
"ADD NOW" when a pop-up window saying that
a product to connect to is found appears.
2) If the pop-up window does not appear, select "+",
"Add" and then "Device".
Select
You can add a product you want to connect to
by selecting it manually or by selecting "Scan
nearby".
• Select manually: Samsung > Air conditioner >
System air conditioner (Wi-Fi Kit Single)
• Scan nearby: [System a/c] Samsung
Select
English
16
Select
Add
Select
Add device
Select
2 Connecting the SmartThings app to your product
• Follow the instructions displayed on the
SmartThings app to connect to your product.
• If a message appears saying 'Press the [AP]
button' while connection is in progress, press
and hold the [Timer] button on the remote
control (separately purchasable / model name:
AR-EH**E or AR-KH**E) for more than 5 seconds.
• For information on how to use the SmartThings
app, select the How To menu on the app.
NOTE
• If any pop-window appears on the top of the
smartphone while connecting to your product, do
not select it.
• If a Samsung account-related country error occurs
during connecting to your product, log out of your
current Samsung account, log in to your previous
Samsung account, and then delete all devices that
have been connected previously. Then, log in to your
current Samsung account again, and then configure
the settings.
• If a failure message appears while adding a device,
see "Setting up and connecting to a Wi-Fi access
point using your smartphone" on page 15.
The connection may fail temporarily due to an
installation location problem of the access point or
other problems.
• If the number of added indoor units is incorrect after
adding devices, run the tracking again and then try
adding the devices again.
• For security protocols for wireless/wired access
points, WPA-PSK and WPA2-PSK are recommended.
For authentication methods, AES is recommended.
New Wi-Fi authentication specifications and Wi-Fi
non-standard authentication methods are not
supported.
• If your Internet service provider permanently have
registered the MAC address (a unique identification
number) of your PC or modem, you may not be able
to connect your product to the Internet. Contact
your Internet service provider and ask how to
connect devices other than your PC (such as an air
conditioner and an air purifier) to the Internet.
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