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Warranty (USA)
This limited warranty covers manufacturing defects in materials or workmanship encountered in
normal household, noncommercial use of this product and shall not cover the following: damage that
occurs in shipment, delivery, installation, and uses for which this product was not intended; damage
caused by unauthorized modification or alteration of the product; product where the original factory
serial numbers have been removed, defaced, changed in any way, or cannot be readily determined;
cosmetic damage including scratches, dents, chips, and other damage to the product's finishes;
damage caused by abuse, misuse, overheating due to overcooking, glass tray or turntable, pest
infestations, accident, fire, floods, or other acts of nature or God; damage caused by use of equipment,
utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring
or connectors not supplied or authorized by SAMSUNG; damage caused by incorrect electrical line
current, voltage, fluctuations and surges; damage caused by failure to operate and maintain the
product according to instructions; in-home instruction on how to use your product; service to correct
installation not in accordance with electrical or plumbing codes or correction of household electrical
or plumbing (i.e., house wiring, fuses, or water inlet hoses); and reduced magnetron power output
related to normal aging.
The cost of repair or replacement under these excluded circumstances shall be the customer's
responsibility.
Visits by an authorized servicer to explain product functions, maintenance or installation are not
covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with
any of these issues.
Samsung will charge a repair fee for replacing an accessory or repairing cosmetic damage if the
damage to the unit and/or damage to or loss of the accessory was caused by the customer. Items this
covers include:
• Dented, scratched, or broken door, handle, out-panel, or control panel
• Broken or lost tray, guide roller, coupler, filter, or wire rack
Parts that SAMSUNG has determined can be replaced by the user may be sent to the customer for
installation. In SAMSUNG's discretion, an authorized servicer can be dispatched to perform such
installation.
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EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED
BY LAW. Some states do not allow limitations on how long an implied warranty lasts, so the above
limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may
also have other rights, which vary from state to state.
LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR REFUND
OF THE PURCHASE PRICE AT SAMSUNG'S OPTION, AS PROVIDED IN THIS LIMITED WARRANTY.
SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES,
INCLUDING BUT NOT LIMITED TO TIME WAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS,
REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER
BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF
SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow
exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions
may not apply to you. This warranty gives you specific rights, and you may also have other rights,
which vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product. No warranty or
guarantee given by any other person, firm, or corporation with respect to this product shall be binding
on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660
1-800-SAMSUNG (726-7864) and www.samsung.com/us/support
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