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Troubleshooting
Problem
Turntable
While turning, the turntable
There is no roller ring, or the
comes out of place or stops
roller ring is not properly in
turning.
place.
The turn table drags while
The roller ring is not properly in
turning.
place, there is too much food,
or the container is too large
and touches the inside of the
microwave.
The turn table rattles while
Food residue is stuck to the
turning and is noisy.
bottom of the oven.
38 English
Cause
Action
Install the roller ring properly
and then try again.
Install the roller ring properly.
Adjust the amount of food. Do
not use containers that are too
large.
Remove any food residue stuck
to the bottom of the oven.
Information codes
If the microwave oven fails to operate, you may see an information code on the display. Check the
table below for the code, and then follow the directions.
Code
Description
The GAS sensor is open.
C-10
The GAS sensor is shorted.
The microwave has sensed
C-F0
an internal communications
failure.
Only occurs when
C-F1
EEPROM Read or Write
is not working.
A touch button has
C-F2
malfunctioned.
Control buttons are
C-d0
touched over 10 seconds.
Action
Unplug the power cord of the oven, and then
contact a local Samsung service center.
Unplug the power cord of the oven, and then
contact a local Samsung service center.
Unplug the power cord of the
oven, and contact a local SAMSUNG
Customer Care Center.
Press Stop, and then try the button again.
Clean the keys and check if there is water on
the surface around key. If it appears again,
turn off the microwave oven, let it sit for
more than 30 seconds, and then try setting
again. If this code re-appears, call your local
SAMSUNG Customer Care Center.
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