Advertisement
Warranty Against Defects
All Love N Care products are guaranteed for twelve months from the
date of purchase. Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not
amount to a major failure. This covers against faults which develop
through faulty materials and workmanship.
Misuse, accidental damages,normal wear and tear or neglect are
not covered. If a fault becomes apparent, please return the item to
the store of purchase with your receipt. You must inform the storewhat
the defect is. We will then arrange for its repair or it will be
assessed for replacement as expediently as possible. The benefits
of this warranty are in addition to other right and remedies under the
law in relation to the goods or services to which this warranty relates.
If you are unable to return the item to the store of purchase, you can
contact Love N Care on free call 1300 732 599.
Where you send the product directly to the manufacturer then you
may be liable for the costs of transportation to and from Love N Care.
Love N Care will meet the reasonable expenses incurred by a consumer
in a making a warranty claim. You can claim expenses incurred in
making a claim by contacting our customer service team on
1300 732 599 or by email at info@lovencare.com.au
CARE AND MAINTENANCE
All love n care products have one year warranty from the date of purchase.
It is recommended to regularly inspect and maintain movement of locking
devices and security of essential components.
Regularly check all parts for wear and tear.
Your furniture may be cleaned by wiping with a damp cloth and drying with
a soft clean cloth. Do not use abrasives, bleach, alcohol or ammonia-based
household polishes. Take care when handling or moving the furniture.
Careless handling may cause damage. Check the cots screws and locks to
make sure they are all kept in good working order. If any of the parts are
missing or broken you should contact the manufacturer and discontinue
Using the cot until they are replaced.
Advertisement
