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Terms and Conditions
Limited Warranty
RJ Brands, LLC d/b/a Chefman® offers a limited 1-year Warranty (the "Warranty")
available on sales through authorized distributors and retailers only. Please
note that this Warranty becomes valid from the date of initial retail purchase
and that the Warranty is non-transferable and applies only to the
original purchaser.
This Warranty is void without proof of purchase within the United States and
Canada. Please be aware that this Warranty supersedes all other warranties
and constitutes the entire agreement between the consumer and Chefman®.
Any changes to the Terms and Conditions of this Warranty must be in writing,
signed by a representative of Chefman®. No other party has the right or ability
to alter or change the Terms and Conditions of this Warranty.
We may ask you to please submit, via email, photos and/or video of the issue
you are experiencing. This is to help us better assess the matter and possibly
offer a quick fix. Photos and/or video may also be required to determine
Warranty eligibility.
We encourage you to register your product. Registering can make the Warranty
process easier and can keep you informed of any updates or recalls on your
product. To register, follow the directions on the Chefman® Warranty Registration
page in the Chefman® User Guide. Please retain your proof of purchase even
after registering. In the event that you do not have proof of your purchase date,
we may declare your Warranty void or we may, at our sole discretion, apply the
date of manufacture as the purchase date for purposes of this Warranty.
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