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Fault
The operation does
not start or is inter-
rupted.
Appliance does not
heat up.
The time is not dis-
played when the ap-
pliance is switched
off.
Home Connect is not
working properly.
The interior lighting
does not work.
A notification appears
on the display con-
firming that the max-
imum operating time
has been reached.
The operation stops.
Error code made up
of letters and num-
bers appears on the
display, e.g. E0111.
The cooking result is
not satisfactory.
Disposal
22 Disposal
22.1 Disposing of old appliance
Valuable raw materials can be reused by recycling.
Unplug the appliance from the mains.
1.
2.
Cut through the power cord.
Cause and troubleshooting
Different causes are possible.
Check the notifications that appear on the display.
▶
→ "Displaying information", Page 11
Malfunction
Call
▶
→ "Customer Service", Page 28.
Demo mode is switched on.
Disconnect the appliance from the power supply for at least 30 seconds by switching off
1.
the fuse.
Switch off demo mode in the basic settings within approx. 5 minutes.
2.
→ "Changing basic settings", Page 16
There has been a power cut.
Open and close the appliance door once after a power failure.
▶
a The appliance is checked and is ready to use.
Basic setting has been changed.
Change the basic setting for the clock.
▶
→ "Basic settings", Page 15
Different causes are possible.
Go to www.home-connect.com.
▶
Basic setting has been changed.
Change the basic setting for the lighting.
▶
→ "Basic settings", Page 15
The LED light is defective.
Call
▶
→ "Customer Service", Page 28.
The maximum operating time has been reached. The appliance stops heating.
Press "OK" to confirm the notification about the maximum operating time.
1.
Check whether you still need the appliance.
2.
Set a cooking time so that the operation does not stop.
▶
→ "Time-setting options", Page 12
The maximum operating time has been reached. The appliance stops heating.
Press
to switch off the appliance.
1.
2.
If necessary, press
Set a cooking time so that the operation does not stop.
▶
→ "Time-setting options", Page 12
The electronics have detected a fault.
Switch the appliance off and on again.
1.
a If the fault was a one-off, the message disappears.
If the message appears again, call the after-sales service. Please specify the exact error
2.
message when calling.
→ "Customer Service", Page 28
Settings were unsuitable.
Adjustment values, e.g. temperature or cooking time, depend on the recipe, quantity and
food.
Next time, set lower or higher values.
▶
Tip: A lot of other information about the food preparation and corresponding adjustment
values can be found in the Home Connect app or on our website www.neff-home.com.
to switch the appliance back on and then restart the operation.
Dispose of the appliance in an environmentally
3.
friendly manner.
Information about current disposal methods are
available from your specialist dealer or local author-
ity.
Disposal en
27
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