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USER GUIDE
SM-A3560
SM-A5560
English (HK). 02/2024. Rev.1.0
www.samsung.com/hk

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Summary of Contents for Samsung SM-A3560

  • Page 1 USER GUIDE SM-A3560 SM-A5560 English (HK). 02/2024. Rev.1.0 www.samsung.com/hk...
  • Page 2: Table Of Contents

    Table of Contents Getting started Samsung Internet Samsung Wallet Device layout and functions 78 Samsung Health Charging the battery Samsung Notes Nano-SIM card 80 Samsung Members microSD card 80 Samsung Kids Turning the device on and off Samsung Global Goals...
  • Page 3 Table of Contents Settings 113 Security and privacy 114 Face recognition 93 Introduction 116 Fingerprint recognition 93 Samsung account 119 Secure Folder 93 Connections 122 Samsung Pass 95 Wi-Fi 125 Location 96 Bluetooth 125 Safety and emergency 98 NFC and contactless payments...
  • Page 4 Table of Contents Usage notices 139 Precautions for using the device 141 Notes on package contents and accessories 142 Maintaining water and dust resistance 143 Device overheating situations and solutions Appendix 147 Troubleshooting...
  • Page 5: Getting Started

    Getting started Device layout and functions SIM card / microSD Speaker card tray Light sensor Front camera Volume button Side button Touch screen Fingerprint recognition sensor Headphone jack / Multipurpose jack (USB Type-C)
  • Page 6 Getting started GPS antenna Microphone Rear camera NFC antenna Flash Main antenna Speaker Microphone Air vent hole...
  • Page 7 If you use the device with its glass or acrylic body broken, there may be a risk • of injury. Use the device only after it has been repaired at a Samsung Service Centre or an authorised service centre. If dust or foreign materials enter the microphone, speaker, or receiver, or if these •...
  • Page 8 Getting started Hard buttons Button Function When the device is off, press and hold to turn it on. • Press to turn on or lock the screen. • Press and hold to start a conversation with Bixby. Refer to • Side button Using Bixby for more information.
  • Page 9: Charging The Battery

    Getting started Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Wired charging Connect the USB cable to the USB power adapter and plug the cable into the device’s multipurpose jack to charge the battery.
  • Page 10 Getting started Charging other devices Use the USB cable to charge another mobile device with your phone’s battery. Connect your phone and the other device using your phone’s USB cable. A USB connector may be needed depending on the other device. When charging starts, the battery charging icon will appear on the other device’s screen.
  • Page 11 Getting started Battery charging tips and precautions Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device. Connecting the charger improperly may cause serious damage to the device. Any •...
  • Page 12: Nano-Sim Card

    Getting started Nano-SIM card Insert the SIM or USIM card provided by your carrier. You can insert two SIM or USIM cards so you can have two phone numbers or carriers for a single device. In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.
  • Page 13 Insert the tray back into the tray slot. Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not • responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 14: Microsd Card

    Your device’s SD card capacity may vary from other models and some SD cards may not be compatible with your device depending on the SD card manufacturer and type. To check out your device’s maximum SD card capacity, refer to the Samsung website. <Underside>...
  • Page 15 To use the SD card, you must format it. If your device cannot format or recognise the SD card, contact the SD card manufacturer, a Samsung Service Centre or an authorised service centre. Frequent writing and erasing of data shortens the lifespan of SD cards.
  • Page 16: Turning The Device On And Off

    Doing so can cause data to be damaged or lost or cause damage to the external storage or phone. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
  • Page 17: Initial Setup

    Getting started Turning the device on Press and hold the Side button for a few seconds to turn on the device. Turning the device off To turn off the device, press and hold the Side button and the Volume Down button simultaneously.
  • Page 18: Samsung Account

    Alternatively, open Settings and tap Accounts and backup → Manage accounts → Add account → Samsung account. Sign in to your Samsung account. If you do not have a Samsung account, tap Forgot password or don’t have an account? → Create account.
  • Page 19: Transferring Data From Your Previous Device (Smart Switch)

    • Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB cable You can connect your previous device to your new phone with the USB cable to transfer data.
  • Page 20 Getting started Transferring data wirelessly Transfer data from your previous device to your new phone wirelessly through Wi-Fi Direct. On the previous device, open Smart Switch. If you do not have the app, download it from Galaxy Store or Play Store. On your new phone, open Settings and tap Accounts and backup →...
  • Page 21 Switch. On the computer, open Smart Switch. If your previous device is not a Samsung device, back up data to a computer using an app provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
  • Page 22: Understanding The Screen

    Getting started Understanding the screen Controlling the touch screen Tapping Touching and holding Tap the screen. Touch and hold the screen for approximately 2 seconds. Dragging Double tapping Touch and hold Double tap the an item and screen. drag it to the target position.
  • Page 23 Getting started Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
  • Page 24 Getting started Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards to open the Apps screen.
  • Page 25 Getting started Editing the Home screen On the Home screen, touch and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. Adding panels: Swipe to the left, and then tap •...
  • Page 26 Getting started Launching Finder Search for content on the device. On the Apps screen, tap Search. Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content. Moving items Drag an item to a new location.
  • Page 27 Getting started Moving apps from a folder • Drag an app to a new location. Deleting a folder • Touch and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen. Edge panel You can access your favourite apps and features from the Edge panels.
  • Page 28 Getting started Lock screen Pressing the Side button turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Side button to turn on the screen.
  • Page 29 Getting started Icon Meaning 5G network connected / Device is in network that includes the 5G network Wi-Fi connected Bluetooth feature turned on Location services being used Call in progress Missed call New text or multimedia message Alarm turned on Mute mode / Vibration mode Flight mode turned on Error occurred or caution required...
  • Page 30: Notification Panel

    Getting started Notification panel When you receive new notifications, indicator icons appear on the status bar. To check out more information about the icons, open the notification panel and check the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 31 Getting started Tap each button to turn the specific feature on or off. To access more detailed settings, tap the button’s text or touch and hold a button. To edit buttons, tap → Edit. Controlling media playback Control media on your phone and connected nearby devices on the notification panel. Open the notification panel and tap Media output.
  • Page 32: Screen Capture And Screen Record

    Getting started Screen capture and screen record Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. How to capture a screenshot Use the following methods to capture a screenshot.
  • Page 33: Entering Text

    Getting started Screen record Record the screen while using your device. Open the notification panel, swipe downwards, and then tap (Screen recorder). Select a sound setting and tap Start recording. After a countdown, recording will start. To write or draw on the screen, tap •...
  • Page 34 Getting started Using the keyboard button You can change the text input method by tapping the keyboard button on the navigation bar. To change the keyboard button on the navigation bar, touch and hold the keyboard button and select an option you want. : Enter text by voice.
  • Page 35: Extracting Text

    Getting started Copying and pasting Touch and hold over text. Drag to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard. Touch and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.
  • Page 36: Apps And Features

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Store app. Browse apps by category or tap to search for a keyword. This app may not be available depending on the carrier or model.
  • Page 37: Phone

    Apps and features Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. To access your app permission settings, open Settings and tap Apps. Select an app and tap Permissions. You can check the app’s permissions list and change its permissions. To check or change app permission settings by permission category, open Settings and tap Apps →...
  • Page 38 Apps and features Making calls from call logs or contacts list Open the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is turned off, tap → Settings → Other call settings, and then tap the Swipe to call or text switch to turn it on.
  • Page 39 Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. Open the Phone app, tap → Settings → Block numbers, and then select contacts or phone numbers to save in the blocked numbers list. When blocked numbers try to contact you, you will not receive notifications.
  • Page 40: Contacts

    Follow the on-screen instructions to import contacts. Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Open Settings, tap Accounts and backup → Manage accounts and select the account to sync with.
  • Page 41 Apps and features Deleting contacts Open the Contacts app and tap → Edit. Select contacts and tap Delete. To delete contacts one by one, tap a contact from the contacts list and tap More → Delete. Sharing contacts You can share contacts with others by using various sharing options. Open the Contacts app and tap →...
  • Page 42: Messages

    Apps and features Messages Introduction Send and check messages by conversation. You may incur additional charges for sending or receiving messages when you are roaming. Sending messages Open the Messages app and tap Add recipients and enter a message. To record and send a voice message, touch and hold , and say your message.
  • Page 43: Camera

    Apps and features Sorting messages You can sort messages by category. Open the Messages app and tap Conversations → If the category option does not appear, tap → Settings and tap the Conversation categories switch to turn it on. Deleting messages Touch and hold a message to delete, then tap Delete.
  • Page 44 Apps and features Taking pictures Open the Camera app. You can also open the app by pressing the Side button twice or dragging to the left on the locked screen. Some camera features are not available when you open the Camera app from •...
  • Page 45 Apps and features The preview screen may vary depending on the shooting mode and which • camera is being used. The focus may not be clear if the subject is close. Take pictures or videos from a • good distance. If pictures you take appear blurry, clean the camera lens and try again.
  • Page 46 Apps and features Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Touch and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked.
  • Page 47 Apps and features : Select a metering method. This determines how light values are calculated. • Centre-weighted metering uses the light in the centre portion of the shot to calculate the exposure of the shot. Matrix metering averages the entire scene. Spot metering uses the light in a concentrated centre area of the shot to calculate the exposure of the shot.
  • Page 48 Apps and features Shot suggestions The camera suggests the ideal composition for the picture by recognising the position and angle of your subject. On the preview screen, tap and tap the Shot suggestions switch to turn it on. On the shooting modes list, tap PHOTO. A guide will appear on the preview screen.
  • Page 49 Apps and features Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a picture. On the preview screen, tap Select effects and take a picture. If you tap , you can download filters from Galaxy Store, or you can create your own filter using an image with a colour tone you like from Gallery.
  • Page 50 Apps and features Dual rec mode (Galaxy A55 5G) Record videos with two cameras at the same time. You can save the videos of each camera separately and edit them. You can also play the videos in various ways, such as in split view or picture-in-picture view.
  • Page 51 Apps and features Portrait mode By using Portrait mode, you can take pictures where the background is blurred and the subject stands out clearly. On the shooting modes list, tap PORTRAIT. and drag the background blur adjustment bar to adjust the blur level. When Ready appears on the preview screen, tap to take a picture.
  • Page 52 Apps and features Pro mode / Pro video mode Capture pictures or videos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE → PRO or PRO VIDEO. Select options and customise the settings, and then tap to take a picture or tap to record a video.
  • Page 53 Apps and features Single take mode Take various pictures and videos in one shot. Your device automatically selects the best shot and creates pictures with filters or videos with certain sections repeated. On the shooting modes list, tap MORE → SINGLE TAKE. to capture the scene you want.
  • Page 54 Apps and features Food mode Take pictures of food with more vibrant colours. On the shooting modes list, tap MORE → FOOD. A frame will appear on the screen and the area outside the frame will be blurred. To resize the frame, drag a corner of the frame. Tap the area you want or drag the frame to move it.
  • Page 55 Apps and features Super Slow-mo mode Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later. On the shooting modes list, tap MORE → SUPER SLOW-MO and tap to record a video.
  • Page 56 Apps and features Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos. On the shooting modes list, tap MORE → HYPERLAPSE. Tap AUTO and select a frame rate option. If you set the frame rate to AUTO, the device will automatically adjust the frame •...
  • Page 57 Apps and features Videos Auto FPS: Set the device to record brighter videos in low-light conditions by • automatically optimising the frame rate. Video stabilisation: Turn on anti-shake to reduce or eliminate blurry image resulting • from camera shake while recording a video. Advanced video options: Set the device to use an advanced recording option.
  • Page 58: Gallery

    Apps and features Privacy Permissions: Access the permissions required to use the Camera app. • Reset settings: Reset the camera settings. • About Camera: Check the Camera app version and legal information. • Contact us: Ask questions or check out the frequently asked questions. •...
  • Page 59 Apps and features Viewing images Open the Gallery app and select an image. To view other files, swipe to the left or right on the screen. More options Bixby Vision View the content on a large screen using the Smart View feature.
  • Page 60 Apps and features Cropping enlarged images Open the Gallery app and select an image. Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file. Saved image thumbnail...
  • Page 61 Apps and features Viewing videos Open the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen. To use more options during playback, tap → Open in Video player. View the content on a Configure the caption large screen using the...
  • Page 62 While syncing, pictures and videos you take will also be saved in the cloud. You can access images and videos saved in the cloud in your Gallery app and from other devices. When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.
  • Page 63: Ar Zone

    Apps and features AR Zone Introduction AR Zone provides you AR related features. Choose a feature and capture fun pictures or videos. Launching AR Zone Use the following methods to launch AR Zone: Open the Camera app and tap MORE → AR ZONE. •...
  • Page 64 You can get your AR emojis on all your devices when you are signed in to the same Samsung account on the devices. Open the AR Zone app, tap AR Emoji Studio → → Settings, and then tap the Sync with Samsung Cloud switch to turn it on.
  • Page 65 To use the video directly, select an option at the bottom of the screen. Creating your contact profile with an AR emoji Use an emoji as your profile picture for your Samsung account and in the Contacts app. You can choose from various poses or create your own expressions.
  • Page 66 Apps and features AR Emoji Camera Create fun pictures or videos with emojis using various shooting modes. Open the AR Zone app and tap AR Emoji Camera. Select the emoji and the mode you want to use. The available modes may vary depending on the emoji you select.
  • Page 67 The following actions are an example of using your emoji stickers in the Messages app. While composing a message in the Messages app, tap on the Samsung Keyboard. Tap the emoji icon. Select one of your emoji stickers. The emoji sticker will be inserted.
  • Page 68 Apps and features AR Doodle (Record videos with the AR feature) Record fun videos with virtual handwriting or drawings on faces or anywhere else. When the camera recognises a face or space, the doodles on the face will follow the face as it moves, and the doodles in the space will be fixed in the same place even if the camera moves.
  • Page 69: Bixby

    Press and hold the Side button to launch Bixby. The Bixby intro page will appear. After you select the language to use with Bixby, sign in to your Samsung account, and complete the setup by following the on-screen instructions, the Bixby screen will appear.
  • Page 70 Apps and features Waking up Bixby using your voice You can start a conversation with Bixby by saying “Hi, Bixby” or “Bixby”. Register your voice so that Bixby will respond to your voice. Open the Bixby app and tap → Voice wake-up. Tap the switch to turn it on.
  • Page 71: Bixby Vision

    • In the Gallery app, select an image and tap • In the Samsung Internet app, touch and hold an image and tap Search with Bixby • Vision. If you added the Bixby Vision app icon to the Apps screen, open the Bixby Vision app.
  • Page 72: Multi Window

    Apps and features Multi window (Using multiple apps at once) Introduction Run two apps at the same time in split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature.
  • Page 73 Apps and features Launching Multi window by swiping the screen You can launch Multi window by swiping the screen. Swipe with two fingers from the bottom of the screen towards the middle of the screen. The screen will change to the split screen view. To change to the pop-up view, swipe from the top corner towards the middle of the screen.
  • Page 74 Apps and features Using additional features Using the multi window menus When you tap the multi window handle, the available menus will appear. Multi window handle Split screen view Pop-up view Adjusting the window size Drag the circles between the app windows to adjust the size of the windows. When you drag the circles between the app windows to the edge of the screen, the window will be maximised.
  • Page 75: Samsung Internet

    Apps and features Samsung Internet Browse the internet to search for information and bookmark your favourite webpages to access them conveniently. Open the Internet app. Enter the web address or a keyword, and then tap Go. If the toolbar does not appear, swipe downwards slightly on the screen.
  • Page 76: Samsung Wallet

    Open the Wallet app. Sign in to your Samsung account and read and agree to the terms and conditions. Register your fingerprint and a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Wallet, such as making payments and unlocking the app.
  • Page 77 On the cards list, swipe to the left or right to select the card you used. Follow the on-screen instructions to complete payment cancellation. Verifying identity Register your biometric data to Samsung Pass and verify your identity when using services which require your login or personal information. Refer to Samsung Pass more information.
  • Page 78: Samsung Health

    Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness. You can also compare your step count records with other Samsung Health users and check out health tips. Visit www.samsung.com/samsung-health...
  • Page 79: Samsung Notes

    Apps and features Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes Open the Notes app, tap , and then create a note.
  • Page 80: Samsung Members

    You can configure the settings for Samsung Kids and check the usage history. On the Samsung Kids screen, tap → Parental controls and enter your unlock code. Closing Samsung Kids To close Samsung Kids, tap the Back button or tap → Close Samsung Kids, and then enter your unlock code.
  • Page 81: Samsung Global Goals

    2015, consist of goals that aim to create a sustainable society. These goals have the power to end poverty, fight inequality, and stop climate change. With Samsung Global Goals, learn more about the global goals and join the movement for a better future.
  • Page 82: Galaxy Wearable

    Apps and features Galaxy Wearable Using the Galaxy Wearable app, you can manage your wearable devices. When you connect your phone to the wearable device, you can customise the wearable device’s settings and apps. Open the Wearable app. Tap More → Continue to connect your phone to the wearable device. Follow the on-screen instructions to finish the setup.
  • Page 83: Reminder (Receiving Notifications For To-Do Items)

    Apps and features Reminder (Receiving notifications for to-do items) Register to-do items as reminders and receive notifications according to the condition you set. To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be turned on. Location •...
  • Page 84: Voice Recorder

    Apps and features Voice Recorder Record or play voice recordings. Open the Voice Recorder app. to start recording. Speak into the microphone. to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. • to finish recording. Enter a file name and tap Save.
  • Page 85: Calculator

    Apps and features Calculator Perform basic arithmetic or scientific calculations. Open the Calculator app. : Check the calculation history. To clear the history, tap Clear history. To close the • calculation history panel, tap . : Use the unit conversion tool. You can convert various values, such as area, •...
  • Page 86: Game Booster

    Apps and features Game Booster (Configuring your gaming environment) You can play games in a better environment with Game Booster. You can use Game Booster while playing games. To open the Game Booster panel while playing games, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it.
  • Page 87: Smartthings

    The devices you can connect may vary depending on the region. Available • features may differ depending on the connected device. Connected devices’ own problems or defects are not covered by the Samsung • warranty. When problems or defects occur on the connected devices, contact the device’s manufacturer.
  • Page 88 (Quick Share). Select an option. No one: Do not allow others to find your phone. • Contacts only: Only allow Samsung users in your contacts to share with your • phone. Everyone: Allow any nearby devices to share with your phone.
  • Page 89: Music Share

    Apps and features Music Share Introduction Using the Music Share feature, you can share your Bluetooth speaker that is already connected to your phone with another person. You can also listen to the same music on your Galaxy Buds and another person’s Galaxy Buds. This feature is available only on devices that support the Music Share feature.
  • Page 90: Smart View

    Apps and features Listening to music together with Galaxy Buds You can listen to music on your phone together through your Buds and your friend’s Buds. This feature is supported only on the Galaxy Buds series. Make sure that each phone and pair of Buds are connected. Refer to Pairing with other Bluetooth devices for how to connect.
  • Page 91: Link To Windows

    Apps and features Link to Windows (Using the device through a computer connection) Access and use the mobile device’s data, such as apps or pictures, on a Windows computer. It is recommended to use the latest version of Windows and the Phone Link app •...
  • Page 92: Google Apps

    Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google Account to access some apps. To check out more app information, access each app’s help menu. Chrome: Search for information and browse webpages. •...
  • Page 93: Introduction

    To search for settings by entering keywords, tap . You can also search for settings by selecting a tag under Suggestions. Samsung account Sign in to your Samsung account and manage it. On the Settings screen, tap Samsung account. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
  • Page 94 Settings Flight mode: Set the device to turn off all wireless functions on your device. You can • use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode.
  • Page 95: Wi-Fi

    Settings Wi-Fi Turn on the Wi-Fi feature to connect to a Wi-Fi network and access the internet or other network devices. Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi and tap the switch to turn it on. Select a network from the Wi-Fi networks list.
  • Page 96: Bluetooth

    Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Precautions for using Bluetooth Samsung is not responsible for the loss, interception, or misuse of data sent or • received through Bluetooth. Always ensure that you share and receive data with devices that are trusted and •...
  • Page 97 Settings Pairing with other Bluetooth devices On the Settings screen, tap Connections → Bluetooth and tap the switch to turn it The detected devices will be listed. Select a device to pair with. If the device you want to pair with is not on the list, set the device to enter Bluetooth pairing mode.
  • Page 98: Nfc And Contactless Payments

    Settings NFC and contactless payments You can use your phone to read near field communications tags (NFC) that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna.
  • Page 99: Data Saver

    Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to turn it on. When the data saver feature is turned on, the icon will appear on the status bar.
  • Page 100: Mobile Hotspot

    Advanced, and then tap the Hidden network switch to turn it off. If you turn on the Auto Hotspot feature, you can share your phone’s mobile data • connection with other devices signed in to your Samsung account. More connection settings Customise settings to control other connection features.
  • Page 101 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer through Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.
  • Page 102: Connected Devices

    • when you make or answer a call, play media, and more. You can use this feature only when you signed in to the same Samsung account on the other device and you are wearing your Galaxy Buds. Call & text on other devices: Connect your tablet and phone to use calling and •...
  • Page 103: Modes And Routines

    Settings Modes and Routines Introduction Select a mode based on your current activity or location, or add your repeated usage patterns as routines and use your device more conveniently. On the Settings screen, tap Modes and Routines. Using modes Adding modes On the Settings screen, tap Modes and Routines →...
  • Page 104: Sounds And Vibration

    Settings Running routines Auto routines will run automatically when their conditions are detected. For routines which you set the running condition as Start manually, you can run them manually by tapping the button whenever you want. To run routines manually, tap next to the routine you want to run.
  • Page 105: Sound Quality And Effects

    Settings Separate app sound: Set the device to play media sound from a specific app • separately on the other audio device. Refer to Separate app sound for more information. Some features may not be available depending on the model. Sound quality and effects Set the device’s sound quality and effects.
  • Page 106: Notifications

    Settings Notifications Change the notification settings. On the Settings screen, tap Notifications. App notifications: Select the apps you want to receive notifications from. • Sort notifications: Select a method for sorting notifications. • Lock screen notifications: Set how to show notifications on the locked screen. •...
  • Page 107 Settings Eye comfort shield: Reduce eye strain by limiting the amount of blue light emitted • by the screen. You can set a schedule for applying this feature. Screen mode: Change the screen mode to adjust the display’s colour and contrast. •...
  • Page 108: Motion Smoothness

    Settings Motion smoothness The refresh rate is the number of times the screen is refreshed every second. Use a high refresh rate to prevent the screen from flickering when switching between screens. The screen will scroll more smoothly. When you select a standard refresh rate, you can use the battery longer.
  • Page 109: Battery

    Settings Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red, Green, or Blue value individually. On the Settings screen, tap Display → Screen mode → Vivid. Tap Advanced settings. Adjust the R (Red), G (Green), or B (Blue) colour bar to your preference. The screen tone will be adjusted.
  • Page 110: Wallpaper And Style

    Settings Wallpaper and style Change the wallpaper settings for the Home screen and the locked screen. On the Settings screen, tap Wallpaper and style. Themes Apply various themes to the device to change the visual elements of the Home screen, locked screen, and icons.
  • Page 111: Lock Screen And Aod

    Settings Lock screen and AOD Options Change the settings for the locked screen. On the Settings screen, tap Lock screen and AOD. Screen lock type: Change the screen lock method. • Extend Unlock: Set the device to unlock itself when trusted locations or devices are •...
  • Page 112: Always On Display

    Settings Always On Display (Displaying information when the screen is turned off) You can check out information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check notifications for new messages or missed calls. The Always On Display is set to appear only when you tap the screen.
  • Page 113: Security And Privacy

    • activity. More security settings: Configure additional security settings. Refer to Secure Folder • Samsung Pass for more information. Permissions used in last 24 hours: Check the app or feature’s permission usage • history. Permission manager: Allow or disallow apps to access features or data on your •...
  • Page 114: Face Recognition

    Settings Face recognition You can set the device to unlock the screen by recognising your face. If you use your face as a screen lock method, your face cannot be used to unlock • the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face.
  • Page 115 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Security and privacy → Biometrics → Face recognition. Read the on-screen instructions and tap Continue. Set a screen lock method. Position your face inside the frame on the screen.
  • Page 116: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 117 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: The device may not recognise fingerprints that are affected by wrinkles or scars. • The device may not recognise fingerprints from small or thin fingers. •...
  • Page 118 Settings Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password. On the Settings screen, tap Security and privacy → Biometrics → Fingerprints. Unlock the screen using the preset screen lock method. Tap the Fingerprint unlock switch to turn it on.
  • Page 119: Secure Folder

    Samsung account appears, tap Turn on. If you have forgotten the lock type, you can reset it using your Samsung account. If you do not turn on this feature, you cannot reset the lock type when you have forgotten it.
  • Page 120 Settings Moving content to Secure Folder Move content, such as pictures and videos, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. Open the Secure Folder app and tap → Add files. Tap Images, tick images to move, and then tap Done.
  • Page 121 Settings Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Open the Secure Folder app and tap → Settings → Manage accounts → Add account. Select an account service. Follow the on-screen instructions to complete the account setup.
  • Page 122: Samsung Pass

    Using Samsung Pass to sign in to websites You can use Samsung Pass to sign in to websites that support ID and password autofill. On the sign-in page of the website, enter your ID and password, and then tap the website’s sign-in button.
  • Page 123 Now you can sign in with the passkey saved in Samsung Pass. Managing sign-in information Check out the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Samsung Pass main screen, tap Apps/websites and select a website or app from the list.
  • Page 124 When using websites or apps that support Samsung Pass, you can sign in with Samsung Pass. To check out the list of websites and apps that support Samsung Pass, on the Samsung Pass main screen, tap → Settings → Partners. If there are no websites or apps that support Samsung Pass, Partners will not appear.
  • Page 125: Location

    Settings Location Change settings for location information permissions. On the Settings screen, tap Location. App permissions: Check the list of apps that have permission to access the device’s • location and edit the permission settings. Location services: Set the device to use the Wi-Fi or Bluetooth feature to increase •...
  • Page 126: Accounts And Backup

    Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google Account, or transfer data to or from other devices through Smart Switch.
  • Page 127: Google

    Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud. To check the backup data for other devices in your Samsung Cloud, on the • Settings screen, tap Accounts and backup → Restore data, and then select a device you want.
  • Page 128: Advanced Features

    Settings Advanced features Options Turn on advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Bixby: Bixby is a user interface that helps you use your device more conveniently. • Refer to Bixby for more information.
  • Page 129: Motions And Gestures

    Settings Motions and gestures Turn on the motion feature and configure settings. On the Settings screen, tap Advanced features → Motions and gestures. Lift to wake: Set the device to turn on the screen when you pick it up. • Double tap to turn on screen: Set the device to turn on the screen by double tapping •...
  • Page 130: Video Call Effects

    Settings Video call effects You can use various features such as changing the background during video calls. On the video calling app’s screen, open the notification panel, swipe downwards, and then tap Video call effects. : Reset the settings. • : Select or add background colours or images to use during video calls.
  • Page 131: Dual Messenger

    Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.
  • Page 132: Digital Wellbeing And Parental Controls

    Settings Digital Wellbeing and parental controls Check the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls.
  • Page 133: Battery

    The available capacity may change when you update the device. You can check the available capacity of the internal storage in the Specification • section for your device on the Samsung website. Memory On the Settings screen, tap Device care → Memory.
  • Page 134: Performance

    On the Settings screen, tap Device care. Software update: Update your device’s software through the firmware over-the-air • (FOTA) service. You can also schedule software updates. Diagnostics: Test your device using Samsung Members. • Maintenance mode: Turn on maintenance mode to protect your privacy while •...
  • Page 135: General Management

    If the battery remains fully discharged, the time and date is reset. Samsung Keyboard settings: Change the settings for the Samsung Keyboard. • Keyboard list and default: Select a keyboard to use by default and change the •...
  • Page 136: Accessibility

    Settings Adding device languages You can add languages to use on your device. On the Settings screen, tap General management → Language → Add language. To check out all the languages that can be added, tap → All languages. Select a language to add. To set the selected language as the default language, tap Set as default.
  • Page 137: Software Update

    Settings Software update Update your device’s software through the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. Download and install: Check for and install updates manually. • Auto download over Wi-Fi: Set the device to download updates automatically when •...
  • Page 138: About Phone

    Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. Status information: Check out various device information, such as the SIM card • status, Wi-Fi MAC address, and serial number. Legal information: Access legal information related to the device, such as safety •...
  • Page 139: Usage Notices

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. Samsung is not liable for performance issues caused by apps supplied by providers • other than Samsung.
  • Page 140 Usage notices You can see the touch screen clearly even in strong outdoor sunlight by • automatically adjusting the contrast range based on the surrounding environment. Because of the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting. ‒...
  • Page 141: Notes On Package Contents And Accessories

    Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure • they are compatible with the device before purchase. Use Samsung-approved accessories. Using unapproved accessories may cause the •...
  • Page 142: Maintaining Water And Dust Resistance

    The device can be damaged if an accessory or charger is connected when the multipurpose jack is not yet dry. The water and dust resistance of your Samsung Galaxy device is not permanent and may diminish over time because of normal wear and tear.
  • Page 143: Device Overheating Situations And Solutions

    If the lower part of the device overheats, it could be because the connected • USB cable is damaged. Replace the damaged USB cable with a new Samsung- approved one. When using a wireless charger, do not place foreign materials, such as metal •...
  • Page 144 Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a • while. If the device continues to overheat, contact a Samsung Service Centre or an authorised service centre.
  • Page 145 Usage notices Precautions for device overheating If you begin to feel uncomfortable because of the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. If the device overheats, the screen brightness, the screen refresh rate, and the •...
  • Page 146 Usage notices Precautions for operating environment Your device may heat up because of the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. Do not store your device in very cold or very hot temperatures. •...
  • Page 147: Appendix

    Before contacting a Samsung Service Centre or an authorised service centre, please attempt the following solutions. Some situations may not apply to your device. You can also use Samsung Members to solve any problems you might encounter while using your device.
  • Page 148 • Ensure that your device software is updated to the latest version. • If the touch screen is scratched or damaged, visit a Samsung Service Centre or an • authorised service centre. Your device freezes or encounters a fatal problem Try the following solutions.
  • Page 149 The battery does not charge properly (For Samsung-approved chargers) Ensure that the charger is connected properly. • Visit a Samsung Service Centre or an authorised service centre and have the battery • replaced.
  • Page 150 Restart the device. If you are still having trouble with the camera app after trying • these tips, contact a Samsung Service Centre or an authorised service centre. Picture quality is poorer than the preview The quality of your pictures may vary, depending on the surroundings and the •...
  • Page 151 Bluetooth settings → Reset settings to reset network settings. You may lose registered information when performing the reset. If these tips do not solve the problem, contact a Samsung Service Centre or an authorised service centre. A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device.
  • Page 152 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is damaged or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 153 No part of this guide may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung • Electronics Co., Ltd. ®...

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