Locating Logs - Linux Appliance; Locating Logs - Windows Appliance; Verifying Installation - PureStorage FlashArray Troubleshooting Manual

This article provides a guide to troubleshooting the Pure Storage FlashArray SRA.

Locating logs - Linux appliance

The SRA's logs are located in:
/var/log/vmware/srm/SRAs/sha256{characterSpamHere}
This directory should have the logs referenced below.
The SRM's logs are located in:
/var/log/vmware/srm/

Locating logs - Windows appliance

The SRA's logs are located in:
%PROGRAMDATA%\VMware\VMware vCenter Site Recovery Manager\Logs\SRAs\purestorage
Each invocation of the SRA produces one log file. Sort by Date Modified to see the commands executed in
chronological order.
The SRM's logs are located in:
%PROGRAMDATA%VMware\VMware vCenter Site Recovery Manager\Logs
Look for vmware-dr-##.log files. The file with the largest ## is the most recent. The SRM logs are useful for diagnosing
problems when (a) The SRA responded correctly, but SRM still failed an operation, and (b) The SRA crashed on
launch before being able to log anything. Before collecting SRM logs, be sure to quit SRM and wait a few
seconds for all the logs to be flushed to disk.
The SRA installer's logs are located in:
%PROGRAMDATA%\PureStorage\PureSRAInstaller.log

Verifying Installation

To verify that the SRA has been installed correctly, do the following:
1. Confirm that the SRA is listed in Programs and Features.
https://support.purestorage.com/Solutions/VMware_Platform_Guide/Troubleshooting_for_VMware_Solutions/Site_Reco...
Updated: Thu, 29 Feb 2024 22:59:31 GMT
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