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Apps
When apps aren't working, these steps may help resolve the problem.
The problem
I launched an app, but it's in a
different language. How can I change
the language?
The app does not work properly.
Its image quality is poor.
Media Files
When files don't play, this may help resolve the problem.
The problem
Some files are interrupted during
playback.
Some files can't be played.
Languages supported by an app may be different from the TV
the menu.
The ability to change the language depends on the app's provider.
Check the network connection. When the network speed is slow, the app may
not work or its image quality may be poor.
The services of your application are not provided by the TV but by the
application service provider.
Refer to the Help section on the application service provider's website.
This problem may occur with unsupported files or high-bitrate files. Most files
can be played back, but some files may not play smoothly.
Some files that use an unsupported codec may not be played back.
Make sure that the codec is supported by the TV. For more information about
the supported codecs, refer to "Read Before Playing Photo, Video or Music
Files".
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Try this!
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