PowerXL POWER AIRFRYER 360 Use & Care Manual page 42

Troubleshooting
PROBLEM
Your appliance is not
working correctly.
Food is not cooked
Food is not fried evenly
White smoke coming
from appliance
French fries are not
fried evenly
Fries are not crispy
The appliance is
smoking
NOTE: Any other servicing should be performed by an authorized service representative.
Contact customer service using the information on the back of this manual.
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POSSIBLE CAUSE
The appliance is not plugged in.
The appliance has not
been turned on by setting
the preparation time and
temperature.
The appliance is plugged into an
outlet that is shared with other
devices.
The appliance is overloaded.
The temperature is set too low.
Some foods need to be turned
during the cooking process.
Foods of different sizes are being
cooked together.
Too much oil is being used.
Accessories have excess grease
residue from previous cooking.
Wrong type of potato being used. Use fresh, firm potatoes.
Potatoes not blanched properly
during preparation.
Too many fries are being cooked
at once.
Raw fries have too much water.
Grease or juice is dripping onto
the heating element.
SOLUTION
Plug power cord into wall
outlet.
Set the temperature and time.
Plug the appliance into a
dedicated power outlet.
Use smaller batches for more
even cooking.
Raise temperature and
continue cooking.
Check halfway through process
and turn food if needed.
Cook similar-sized foods
together.
Wipe down to remove excess
oil.
Clean the components and
appliance interior after each
use.
Use cut sticks and pat dry to
remove excess starch.
Cook less than 2 1/2 cups of
fries at a time.
Dry potato sticks properly
before misting oil.
Cut sticks smaller.
Add a bit more oil.
The appliance needs to be
cleaned. Place the Baking Pan
below the Crisper Tray or Pizza
Rack when cooking food with a
high moisture content.
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