Troubleshooting Guide - Smart Meter iGlucose Essential User Manual

Troubleshooting Guide

What You See What It Means
The test result is
above 600 mg/dL.
The test result is
below 20 mg/dL.
Blood or control
solution was
applied to the test
strip before the
ashing blood
drop appeared on
the display
The meter is
sensing a used or
contaminated test
strip.
Incorrect test strip.
Incorrect sample.
25
What You Should Do
Wash and dry your hands
and the test site well.Repeat
the test using a new test
strip. If your result still
ashes "HI", contact your
healthcare professional as
soon as possible.
Wash and dry your hands
and the test site well. Repeat
the test using a new test strip.
If your result still ashes "LO",
contact your healthcare
professional as soon as
possible.
Discard the test strip and
repeat the test with a new
test strip. Wait until you see
the ashing blood drop on
the display before testing.
Discard the test strip and
repeat the test with a new
test strip. Wait until you see
the ashing blood drop on
the display before testing.
Discard the test strip and
repeat the test with a new
test strip. Make sure that
you are using a
iGlucose®Essential test
strip.
Discard the test strip and
repeat the test with a new
test strip. Make sure that
only human capillary blood
and iGlucose®Essential
control solution are used for
the test.