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Care@Home™
MDsense
User Guide
February 2024

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Summary of Contents for Essence Care@Home MDsense

  • Page 1 Care@Home™ MDsense User Guide February 2024...
  • Page 2: Table Of Contents

    Cleaning the Lens ........................ 18 Specifications ..........................19 Appendix A Installing with Screws ....................22 Appendix B LED Indications ......................25 Appendix C Getting Support ......................26 Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 3: Overview

    The MDsense can also be used with an optional power cable. If you use the power cable, you cannot use the optional emergency pull cord provided with the device. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 4: Setting Up The Mdsense

    With a distance of exactly 210 cm (82½ inches) between the bottom of the MDsense and the  floor. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 5  the MDsense. For example, curtains or light fixtures with hanging parts. Directly in front of an air conditioner or  heat source. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 6: Configuring The Room Type

    5. Scroll back up to the list of tabs and click the Update panel icon above and to the right of the tab list. 6. When prompted, add an optional description and click Yes. CareView displays a confirmation message. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 7: Configuring The Room Type In The Cms

    Place the negative (-) end of the battery against the spring. b. Press the positive (+) end of the battery toward the battery compartment until it clicks. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 8 3. On the control panel, press the PAIRING button for three seconds. PAIRING button 4. Slide the battery compartment upward into the MDsense until it clicks. The control panel responds with a voice announcement. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 9: Performing A Range Test

    The three indication LEDs blink, the control panel responds with a voice announcement, and the control panel activity LED blinks blue once. PAIRING button Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 10: Mounting The Device

    Mount the device as follows: NOTE: Use a ladder to place the device at the correct distance from the floor. 1. Peel off the short protective strip Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 11 Make sure that the whole of the sticking pad is in contact with the wall. 5. Peel off the long protective strip. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 12: Performing A Fall Test

    The red LED will turn off for up to 10 seconds. After 10 seconds, the red LED turns on again and remains solid for approximately 20 seconds. After approximately 20 seconds, the red LED turns off unless a fall is detected. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 13: Configuring Alarm Delay

    5. Scroll back up to the list of tabs and click the Update panel icon above and to the right of the tab list. 6. When prompted, add an optional description and click Yes. CareView displays a confirmation message. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 14: Configuring Alarm Delay In The Cms

    2. In the Medical Alarm section, enter the required value in the Delay field. 3. At the top of the screen, click the Download configuration icon. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 15: Operating The Mdsense

    If after the expected time the control panel does not receive the MDsense status, the control panel sends a supervision lost event to the monitoring station. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 16: Maintaining The Mdsense

    1. Remove the battery compartment, by pressing the release buttons and pulling downward. NOTE: It is recommended to leave the optional power cord or optional pull cord connected. 2. Remove the old batteries. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 17 After replacing the batteries, an installation mode lasting 20 minutes including  the range and fall tests is initiated. After replacing the batteries, no learning phase is initiated.  Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 18: Updating Software

    Lens Use a lens cleaning cloth, without any glass cleaning sprays or liquids.  Avoid touching the lens with your bare fingers.  Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 19: Specifications

    Operating ambient -10°C to 55°C (14°F to 131°F) temperature range Water and dust resistant IP54 compliant, when pull cord or socket cover inserted Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 20 -- Reorient or relocate the receiving antenna. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 21 Changes or modifications to this equipment not expressly approved by the party responsible for compliance (Essence SmartCare Ltd.) could void the user’s authority to operate the equipment. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 22: Appendix A Installing With Screws

    4 x 35 DIN 7982 C screws and wall anchors  A Philips head screwdriver 2. Pull the mounting base downward until it stops. 3. Lift the mounting base off the MDsense. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 23 6. Place and hold the mounting base on the desired location and mark the drilling spots. 7. Drill the holes. 8. Insert wall anchors. 9. Place the mounting base over the wall anchors and screw in the screws. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 24 INSTALLING WITH SCREWS 10. Place the MDsense against the wall mount and pull downward. 11. Continue with step 6 on page 12. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 25: Appendix Bled Indications

    Motion detection in installation mode Remains lit Radar scanning in installation mode Blinks slowly for 21 seconds Fall detection Blinks four times Enter installation mode Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 26: Appendix C Getting Support

    The MDsense can be serviced only by the manufacturer. If your reseller instructs you to return your MDsense to the manufacturer, ship it to the following address: Essence Smart Care 12 Abba Eban Ave Herzliya 4672530 Israel Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 27 Nothing contained herein shall be construed as conferring by implication, estoppels, or otherwise any license or right, either express or implied, under any patent or trademark of Essence or any third party. No use of any trademark may be made without the prior written authorization of Essence.

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