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M A I N T E N A N C E G U I D E L I N E S
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Careful and regular maintenance is necessary to optimize the potential functional lifespan of the
video panels.
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Read the installation and operation instructions for correct operation of the video panels.
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Although the video panels are designed and built to withstand some impact forces when installed
correctly, care should still be taken to avoid impact damage when handling or transporting them,
especially at or near the corners and edges of the devices, which are particularly susceptible to
damage during transportation.
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The fixture should be serviced by a qualified service technician when:
A. Objects have fallen onto, or liquid has been spilled into, the fixture
B. The fixture has been exposed to rain or water conditions in excess of IP rating parameters for
an IP20 device. This includes exposure from the front, rear, or side of the panels.
C. The fixture does not appear to operate normally or exhibits a marked change in performance.
D. The fixture has fallen and/or has been subjected to extreme handling.
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Check each video panel for loose screws and other fasteners.
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If the video panel installation is fixed or displayed for a lengthy time, regularly inspect all rigging
and installation equipment, and replace or repair as necessary.
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During long periods of non-use, disconnect the main power to the unit.
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Use necessary ESD (electrostatic discharge) precautions when handling video panels, especially
the LED screens, as they are ESD sensitive and easily damaged from ESD exposure.
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The Null Line and Live Line connections from the computer and control system cannot be re-
versed and should therefore only be connected in original layout order.
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If the GFI (Ground Fault Interrupt) breaker-switch trips often, check the display or replace the
power-supply switch.
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When operating the video panels, power up the computer before powering up the video
panels. Conversely, when shutting down after operation, turn the video panels off before
turning off the computer. If the computer is turned off while the panels are still powered
on, a high intensity spike of brightness may occur, resulting in catastrophic damage to the
LEDs.
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If a circuit shorts out, a breaker-switch trips, wires burn, and or any other abnormality appears
while conducting an electrical test, discontinue testing, and troubleshoot units to find the problem
before continuing with any testing or operation.
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To ensure consistent operation, it might be necessary to learn operating parameters for installa-
tion, data recovery, backup, controller settings, and basic data preset modification.
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Regularly check computer for any viruses and remove any irrelevant data.
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Only a qualified technician should operate software system.
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Remove any moisture found inside or outside of any video panels before dismantling video instal-
lation and returning them to their optional flight cases (sold separately). Ensure flight cases are
free of any moisture, using a fan to dry them if necessary, and avoid frictional contact that may
result in ESD generation when returning video panels to the flight cases.
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The video panels are designed for indoor use only, within its IP20 rating parameters (front / rear).
Limit or remove any unit exposed to moisture, condensation, or humidity, and consider using air
conditioning where available.
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When not in use, store video panels in a dry, well ventilated facility.
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