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Fault
The appliance is not
working.
The programme does
not start.
The door cannot
be opened.
The water is not drain-
ing.
Cause and troubleshooting
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other
▶
appliances are working.
You have not pressed
Press
.
▶
Door is not closed.
Close the door.
1.
Press
to start the programme.
2.
Childproof lock is activated.
→ "Deactivating the childproof lock", Page 34
▶
is activated.
Check whether
▶
→ "Buttons", Page 24
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press
to start the programme.
4.
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the washing programme", Page 33
▶
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 26
Power failure.
Open the door using the emergency release.
▶
→ "Emergency release", Page 50
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
▶
not kinked or trapped.
Drain pump is blocked.
→ "Cleaning the drain pump", Page 37
▶
The water outlet hose is connected too high.
Install the water outlet hose at a maximum height of
▶
1 metre.
.
is activated.
Troubleshooting en
43
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