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Logitech MX Master 3S Manual
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Logitech MX Master 3S Manual

Logitech MX Master 3S Manual

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GETTING STARTED
● Quick setup
● Detailed setup
● Learn more about your product
Product overview
○
Pair to a second computer with Easy-Switch
○
MagSpeed adaptive scroll-wheel
○
Switch modes manually
○
Thumb wheel
○
Gesture button
○
Back/Forward buttons
○
App-specific settings
○
Logitech Flow
○
Battery
○
SPECIFICATIONS
Product information
●
Product dimensions
●
General product specifications
●
Mouse specifications
●
MX Master 3S Wireless Mouse
INDEX
MX Master 3S FAQs
1

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Summary of Contents for Logitech MX Master 3S

  • Page 1 MX Master 3S FAQs MX Master 3S Wireless Mouse INDEX GETTING STARTED ● Quick setup ● Detailed setup ● Learn more about your product Product overview ○ Pair to a second computer with Easy-Switch ○ MagSpeed adaptive scroll-wheel ○ Switch modes manually ○...
  • Page 2 ● Can I switch my mouse and keyboard at the same time using one Easy-Switch ● button? Adobe Photoshop 22.3 incompatibility with Mac M1 computers and Logitech Options ● Unable to load extensions with Adobe Photoshop ● Mouse or keyboard stopped working during firmware update and blinks red and green ●...

  • Page 3: Warranty

    ● Resolve Bluetooth Wireless issues on macOS ● Resolve Bluetooth Wireless issues on Windows 10 ● Bluetooth troubleshooting for Logitech Bluetooth Mice, Keyboards and Presentation ● remotes Update the driver for your device’s Human Interface Devices in Device Manager ●...

  • Page 4: Getting Started

    If you experience issues with Bluetooth, click here for Bluetooth troubleshooting. 3. Install Logitech Options Software. 4. Download Logitech Options to use all the possibilities this mouse offers. To download and learn more about Logitech Options, go to logitech.com/options. Learn more about your product Product Overview MagSpeed scroll wheel 6.
  • Page 5 Bluetooth: Open the Bluetooth settings on your computer to complete the pairing. You can find more details here. USB receiver: Plug the receiver to a USB port and open Logitech Options. In Options, select Add devices > Setup Unifying device, and follow the instructions.
  • Page 6 By default, mode shift is assigned to the button on top of the mouse. Use the Logitech Options Software, to disable SmartShift if you prefer to stay in a single scrolling mode and shift manually. You can also adjust the SmartShift sensitivity, which will change the speed required to automatically shift into free spinning.
  • Page 7 MX Master 3S FAQs Thumb Wheel Scroll side to side effortlessly with a stroke of your thumb. Install Logitech Options software to extend thumb wheel capabilities: Adjust thumbwheel scrolling speed, and direction ● Enable app-specific settings for the thumbwheel: ●...
  • Page 8 Install Logitech Options software to unlock new capabilities for the back/forward buttons. In addition to enabling the buttons for use with Macs, Logitech Options software lets you map other useful functions to the buttons, including undo/redo, OS navigation, zoom, volume up/down, and more.
  • Page 9 MX Master 3S FAQs Default settings Middle Button Horizontal scroll Back / Forward Browser Open link in a new tab Switch between tabs Back / Forward (Chrome, Edge, Safari) Microsoft Excel Horizontal scroll Undo / Redo (Hold and move the...
  • Page 10 Logitech Flow You can work on multiple computers with your MX Keys keyboard. With a Flow-enabled Logitech mouse, such as MX Master 3, you can work and type on multiple computers with the same mouse and keyboard using Logitech Flow technology.
  • Page 11 NOTE: Battery life may vary depending on user and operating conditions. Check mouse battery status: The LED light on the side of the mouse indicates battery status. Install Logitech Options software to receive battery status notifications, including low-charge warnings. LED Color Indications...

  • Page 12: Specifications

    141 g (2 inches) (4.92 inches) (3.32 inches) (4.97 ounces) General Product Specifications Wireless Protocol Dual connectivity: Logitech USB receiver, 2.4 GHz wireless technology. (10 m) ● Bluetooth Low Energy technology ● Software Support (at Logitech Options release) (NOTE: Check website for the latest software release.)
  • Page 13 (*) Sensor, wheel, and buttons will be supported without adding additional drivers in most popular Linux distributions. Power Type Rechargeable Mouse Specifications Connection Type Logitech Unifying USB receiver and Bluetooth® Low Energy Buttons Left/Right-click, Back/Forward, App-Switch, Wheel mode-shift, Middle-click Scroll Wheel: Yes, with smart-shift Thumbwheel: Yes...
  • Page 14 Prepare your Logitech device for Bluetooth pairing Most Logitech products are equipped with a Connect button and will have a Bluetooth Status LED. Usually the pairing sequence is started by holding down the Connect button until the LED starts blinking rapidly. This indicates that the device is ready for pairing.
  • Page 15 Select the Windows icon, then select Settings. 2. Select Devices, then Bluetooth in the left pane. 3. In the list of Bluetooth devices, select the Logitech device you want to connect to and select Pair. 4. Follow the onscreen instructions to finish pairing.
  • Page 16 Chrome device needs to first be enabled. 3. Select Manage devices... and click Add Bluetooth device. 4. Select the name of the Logitech device you want to connect to from the list of available devices and click Connect.
  • Page 17 Check if your computer hardware supports Bluetooth Low Energy. Set your Logitech device in ‘pairing mode’ In order for the computer to see your Logitech device, you need to put your Logitech device in discoverable mode or pairing mode. Most Logitech products are equipped with a Bluetooth button or Bluetooth key and have a Bluetooth status LED.
  • Page 18 Make sure that Bluetooth is ON or enabled on your computer. 2. Make sure your Logitech product is ON. 3. Make sure that your Logitech device and computer are within close proximity of each other. 4. Try moving away from metal and other sources of wireless signal.
  • Page 19 22.3, with native support for Apple M1 computers. We have not observed issues with Intel-based Mac computers. Adobe Photoshop 22.3 has been confirmed to work with the Logitech Options plugin when you open it using Rosetta 2. Use the following steps:...
  • Page 20 MX Master 3S FAQs 2. Install Adobe Photoshop 22.3. 3. Connect any plugin-supported device. 4. Navigate to Applications > Adobe Photoshop 2021 > Adobe Photoshop 2021. 5. Right-click on Photoshop. 6. Select Open using Rosetta. The plugin actions should now work.
  • Page 21 Do not remove the device pairing from the System Bluetooth or Logi Bolt when the device is blinking red and green. If the issue persists, please contact our customer support team here: logitech.com/support. ● Unpaired device stuck in bootloader mode If your device failed to update and can’t be updated with the Firmware Update Tool again, try...
  • Page 22 ● Logitech Options and Logitech Control Center macOS message: Legacy System Extension If you are using Logitech Options or Logitech Control Center (LCC) on macOS you may see a message that legacy system extensions signed by Logitech Inc. will be incompatible with future versions of macOS and recommending to contact the developer for support.
  • Page 23 Premiere Pro 2020 (version 14.0.2 or later) has enabled the NewWorldScript engine. It has the following two issues: Logitech Options 8.10 with Craft Keyboard and MX Master 3 does not work at all for Timeline Navigation. Even after fixing the plugin code, the NewWorldScript engine is very slow (about x15) and is not usable for JogWheel.
  • Page 24 MX Master 3S FAQs ● What does the hidden button on my mouse do in iPadOS? When you use the hidden button on your mouse, it behaves as it would when you perform a Command-Tab on your macOS, and goes between apps.
  • Page 25 MX Master 3S FAQs ● Does the thumbwheel work on iPadOS? The thumbwheel isn’t supported on all apps. Support for scrolling depends on each app maker. ● Does MagSpeed scrolling on MX Master 3 work on iPadOS? You can use the MagSpeed scroll wheel when going through long PDFs or webpages on your iPad.
  • Page 26 MX Master 3S FAQs ● Customize MX Master 3 buttons for iPad You can add new functionality to your mouse by going to the Accessibility setup. Here's how: Make sure your mouse is connected to your iPad. 2. Go to Settings > Accessibility > Touch > Assistive Touch > Devices > MX Master 3 >...
  • Page 27 4. Choose your mouse in the list of Devices. ● Warning message when Logitech device is connected to iPadOS When you connect your Logitech device, you might see a warning message. If this happens, make sure to connect only the devices you’ll be using. The more devices that are connected, the more interference you might have between them.
  • Page 28 MX Master 3S FAQs Potential solutions: If your Logitech device came with a USB receiver, using it will solve the issue. ● Use your MacBook keyboard and trackpad to login. ● Use a USB keyboard or mouse to login. ●...
  • Page 29 Which Logitech mice are supported? Pointing, clicking, right-click and scrolling are supported on iPadOS 13.1 for most Logitech Bluetooth mice. The supported mice are MX Master 3, MX Master 2S, MX Anywhere 2S, MX Vertical, MX Ergo, M720 Triathlon Mouse, M585, and M350 Pebble Mouse.
  • Page 30 MX Master 3S FAQs Set up and use a Logitech mouse on iPad OS Make sure you have iPadOS installed on your iPad iPadOS can be installed on the following devices: All iPad Pros ● iPad (5th and 6th generation) ●...
  • Page 31 MX Master 3S FAQs 2. Enable AssistiveTouch. You should see the following appear on your screen: Pointer Circle The pointer appears when the mouse is connected. You can move this pointer with your mouse. When you click, it will act as a finger doing a tap on the screen.
  • Page 32 MX Master 3S FAQs AssistiveTouch button This is a shortcut to the AssistiveTouch top-level menu and allows you to go to the home screen. Get the most out of your mouse on iPadOS Mouse button mapping By default, the mouse buttons are assigned to the following actions:...
  • Page 33 MX Master 3S FAQs Pointer Settings You can change the tracking speed of the pointer: You can also customize the size and color of the pointer: Customize the mouse buttons You can customize the actions that will be associated with the different mouse buttons:...
  • Page 34 2. Select the connected device you want to customize. You can also customize additional buttons to use the “Back" and "Forward” buttons of your Logitech Mouse to do things like showing Notifications or using the Dock. Using the on-screen keyboard Most of our mice have advanced buttons that are recognized by the system as keyboard shortcuts.
  • Page 35 Application-specific or Internet browser settings. ● USB port issue. ● Logitech Control Center was installed or updated on macOS Mojave 10.14 or later and ● user permissions have not been set. See Logitech Control Center permission prompts on macOS Mojave for more information here: https://support.logi.com/hc/en-us/articles/360023202814.
  • Page 36 ● Operating system or Logitech software settings. ● Logitech Options was installed or updated on macOS Mojave 10.14 or later and user. ● permissions have not been set. See Logitech Options permission prompts on macOS Mojave for more information here: https://support.logi.com/hc/en-us/articles/360023203954.
  • Page 37 Operating system or software settings. ● USB port issue. ● Logitech Control Center was installed or updated on macOS Mojave 10.14 or later and ● user permissions have not been set. See Logitech Control Center permission prompts on macOS Mojave for more information here: https://support.logi.com/hc/en-us/articles/360023202814.
  • Page 38 Mac, then it may be a hardware issue. NOTE: If you have macOS Mojave 10.14 or later and the scroll wheel stopped working after you installed or updated Logitech Control Center update, please set the user permissions following these steps here: https://support.logi.com/hc/en-us/articles/360023202814.
  • Page 39 8. Mac only — check if there are any background updates that may cause the delay. 9. Try your device on a different computer. ● Backup device settings to the cloud in Logitech Options+ Introduction ○...
  • Page 40 MX Master 3S FAQs Introduction This feature on Logi Options+ allows you to backup the customization of your Options+ supported device automatically to the cloud after creating an account. If you are planning to use your device on a new computer or wish to go back to your old settings on the same computer, log into your Options+ account on that computer and fetch the settings you want from a backup to set up your device and get going.
  • Page 41 MX Master 3S FAQs RESTORE SETTINGS FROM BACKUP — this button lets you view and restore all the ● available backups you have for that device that are compatible with that computer, as shown above. The settings for a device are backed up for every computer that you have your device connected to and have Logi Options+ that you are logged into.
  • Page 42 MX Master 3S FAQs WHAT SETTINGS ARE NOT BACKED UP Flow settings ● Options+ app settings ● ● Keyboard/Mice - Buttons or keys do not work correctly Likely Cause(s): Potential hardware issue. ● Operating system /software settings. ● USB port issue.
  • Page 43 If a single-click always double-clicks, check the settings (Windows mouse settings ● and/or in Logitech SetPoint/Options/G HUB/Control Center/Gaming Software) to verify if the button is set to Single Click is Double Click. NOTE: If buttons or keys respond incorrectly in a particular program, verify if the problem is specific to the software by testing in other programs.
  • Page 44 MX Master 3S FAQs 8. Try on a different computer. ● Unable to pair to Unifying receiver If you’re unable to pair your device to the Unifying receiver, please do the following: STEP A: Make sure the device is found in Devices and Printers. If the device is not there, follow steps 2 and 3.
  • Page 45 MX Master 3S FAQs If your product is still not recognized, the fault is most likely related to the USB receiver rather than the keyboard or mouse. ● Flow network setup check for Mac If you are having difficulty establishing a connection between two computers for Flow, follow...
  • Page 46 MX Master 3S FAQs c. Check that the Logitech Options Daemon is added automatically when Flow is enabled: Go to System Preferences > Security & Privacy. ● In Security & Privacy go to the Firewall tab. Make sure the Firewall is on, ●...
  • Page 47 MX Master 3S FAQs Disable Antivirus and reinstall: Try disabling your Antivirus program first, then reinstall Logitech Options. ● Once Flow is working, re-enable your Antivirus program. ● Compatible Antivirus Programs Antivirus Program Flow discovery & Flow Norton McAfee Kaspersky...
  • Page 48 MX Master 3S FAQs Open a CMD prompt and type: ping <IP address> [Where the IP address is the ● IP address of the other computer noted in step 2 above]. 4. Check that the Firewall & Ports are correct:...
  • Page 49 MX Master 3S FAQs Antivirus Program Flow discovery & Flow Norton McAfee Kaspersky Eset Avast ZoneAlarm Not Compatible ● Resolve Bluetooth Wireless issues on Mac OS X These troubleshooting steps go from easy to more advanced. Please follow the steps in order and check if the device works after each step.
  • Page 50 MX Master 3S FAQs 2. Make sure that Bluetooth is turned On. 3. In the bottom-right corner of the Bluetooth Preference window, click Advanced.
  • Page 51 MX Master 3S FAQs 4. Make sure all three options are checked: Open Bluetooth Setup Assistant at startup if no keyboard is detected ● Open Bluetooth Setup Assistant at startup if no mouse or trackpad is detected ● Allow Bluetooth devices to wake this computer ●...
  • Page 52 MX Master 3S FAQs 5. Click OK. Restart the Mac Bluetooth Connection on your Mac Navigate to the Bluetooth preference pane in System Preferences: 2. Go to Apple Menu > System Preferences > Bluetooth 3. Click Turn Bluetooth Off. 4. Wait a few seconds, and then click Turn Bluetooth On.
  • Page 53 MX Master 3S FAQs 5. Check to see if the Logitech Bluetooth device is working. If not, go to the next steps. Remove your Logitech device from the list of devices and try to pair again Navigate to the Bluetooth preference pane in System Preferences: Go to Apple Menu >...
  • Page 54 MX Master 3S FAQs 3. Make sure Handoff is unchecked. Reset the Mac’s Bluetooth settings WARNING: This will reset your Mac, and cause it to forget all of the Bluetooth devices you have ever used. You will need to re-configure each device.
  • Page 55 MX Master 3S FAQs 2. Hold down the Shift and Option keys, and then click the Bluetooth icon in the Mac Menu Bar. 3. The Bluetooth menu will appear, and you will see additional hidden items in the drop-down menu. Select Debug and then Remove all devices. This clears the...
  • Page 56 5. You will now need to repair all your Bluetooth devices following standard Bluetooth pairing procedures. To re-pair your Logitech Bluetooth device: NOTE: Make sure all your Bluetooth devices are on and have enough battery life before you re-pair them.
  • Page 57 3. Your Bluetooth devices should be listed with a Pair button next to each unpaired device. Click Pair to associate each Bluetooth device with your Mac. 4. Check to see if the Logitech Bluetooth device is working. If not, go to the next steps. Delete your Mac’s Bluetooth Preference List The Mac’s Bluetooth Preference List may be corrupted.
  • Page 58 4. With the Preferences folder open in the Finder, look for the file called com.apple.Bluetooth.plist. This is your Bluetooth Preference List. This file could be corrupted and cause problems with your Logitech Bluetooth device. 5. Select the com.apple.Bluetooth.plist file and drag it to the desktop.
  • Page 59 7. If you are asked for an administrator password to move the file to the trash, enter the password and click OK. 8. Close any open applications, then restart your Mac. 9. Re-pair your Logitech Bluetooth device. ● Resolve Bluetooth Wireless issues on Windows 10 These troubleshooting steps go from easy to more advanced.
  • Page 60 MX Master 3S FAQs If prompted, you should also include the optional updates related to Bluetooth, WiFi or radio. Make sure you have the latest Bluetooth drivers Computer manufacturers are regularly improving the way they handle Bluetooth devices. Make sure you install the latest Bluetooth drivers from your computer manufacturer: Lenovo computers ●...
  • Page 61 MX Master 3S FAQs Make sure Bluetooth is turned ON on your computer Click Start, then select Settings > Devices > Bluetooth & other devices. Make sure Bluetooth is turned ON. If you're using a laptop with a Bluetooth switch, make sure the switch is turned on.
  • Page 62 MX Master 3S FAQs 3. Wait a few seconds and then click on the Bluetooth switch to turn Bluetooth On.
  • Page 63 MX Master 3S FAQs 4. Check to see if the Logitech Bluetooth device is working. If not, go to the next steps. Remove your Logitech device from the list of devices and try to pair again Navigate to the Bluetooth Settings pane: Click Start >...
  • Page 64 5. Restart your computer to apply the change. ● Bluetooth troubleshooting for Logitech Bluetooth Mice, Keyboards and Presentation remotes Try these steps to fix issues with your Logitech Bluetooth device: My Logitech device doesn’t connect with my computer, tablet or phone: ●...
  • Page 65 MX Master 3S FAQs Resolve Bluetooth Wireless issues on Windows 10 ● ● Update the driver for your device’s Human Interface Devices in Device Manager Locate and update the driver for your device’s Human Interface Devices (HID): Open Device Manager: a.
  • Page 66 MX Master 3S FAQs 3. If possible, try with a different USB charging cable or cradle and connect to a different power source. 4. If the device powers on intermittently there could be a break in the circuit. This could cause a possible hardware issue.
  • Page 67 MX Master 3S FAQs motherboard USB chipset driver following the steps here: https://support.logi.com/hc/en-us/articles/360023370233. 2. Windows only — Disable USB Selective Suspend: Click Start > Control Panel > Hardware and Sound > Power Options > Change ● Plan Settings > Change Advanced Power Settings > USB Settings > USB Selective Suspend Setting.
  • Page 68 MX Master 3S FAQs Wireless devices: Bluetooth devices Please try the steps to fix issues with your Logitech Bluetooth device here: Bluetooth troubleshooting for Logitech Bluetooth Mice, Keyboards and Presentation remotes. ● All about Logi Options+ Download the app here: logitech.com/software/logi-options-plus.html.
  • Page 69 See Terms of Use here: logitech.com/en-my/tos/terms.html?id=3101 At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you are experiencing an issue, please click on the following link to learn more about the Logitech warranty.