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24
BEFORE YOU CALL
OCCURRENCE
Noise when unit is
cooling.
Water dripping
INSIDE when unit is
cooling.
Water dripping
OUTSIDE when unit is
cooling.
Remote Sensing
Deactivating
Prematurely (some
models).
Room too cold.
Trouble connecting
the smart appliance
to your wifi network
or experiencing an
issue with the app.
If These Solutions Fail, Call 1-800-944-9044(US)/1-800-265-8352(Canada)
For Frigidaire Service.
SOLUTION
• Air movement sound. This is normal. If too loud, set to lower FAN setting.
• Window vibration - poor installation. Refer to installation instructions or
check with installer.
• Improper installation. Tilt air conditioner slightly to the outside to allow
water drainage. Refer to installation instructions or check with installer.
• Unit removing large quantity of moisture from humid room. This is normal
during excessively humid days.
• Remote control not located within range. Place remote control within 20
feet & 120° radius of the front of the unit.
• Remote control signal obstructed. Remove obstruction.
• Set temperature too low. Increase set temperature.
• Remote Sensing activated (on some models) and remote control located in
Hot Spot - Relocate remote control or deactivate remote sensing.
• Please visit Frigidaire.com and select the Owner Support section to view
Frequently Asked Questions.
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