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Operating system problems
3
Common Linux problems
Condition
When printing more than one
copy, the second copy does not
print.
Unchecking the collate option
in the Print Dialog does not
work.
Printing always works with
duplex.
Printer is not added through
system's printing utility.
Paper size and orientation are
disabled in the Print Dialog
when opening text files.
Refer to the Linux User's Guide that came with your computer for further information on Linux error messages.
The problem occurs on Ubuntu 12.04 due to the problem in standard CUPS filter 'pdftops'. Update 'cups-filters' package to version
1.0.18 to fix the problem ('pdftops' is a part of 'cups-filters' package).
For some distributions, GNOME Print Dialog has an issue handling the collate option. As workaround, set the default value of collate
option to False using the system's printing utility(execute "system-config-printer" in the Terminal program).
This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.1-5ubuntu2.2.
The problem occurs on Debian 7 due to the defect in 'system-config-printer' package of the Debian 7 (http://bugs.debian.org/cgi-bin/
bugreport.cgi?bug=662813 in Debian bug tracking system). Please use another way to add printer (CUPS WebUI for example)
The problem occurs on Fedora 19 and it's related to 'leafpad' text editor on Fedora 19. Please use other text editors like 'gedit'.
Suggested solutions
214
5. Troubleshooting
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