Hoover paws & claws Manual page 16

Conditions of warranty
Your Hoover Paws & Claws, in the case of domestic use, has a
one year warranty against product defects and failures when the
product is used in accordance with the terms and conditions of
this warranty statement.
This warranty is provided by Electrical Home-Aids Pty Limited
ABN 62 007 539 577. This warranty commences from the original
date of purchase and is not transferable. You are required to
retain your original proof of purchase for any claims under this
warranty. This warranty is valid only in the country where the
cleaner is purchased.
Your Hoover Paws & Claws must be operated in accordance
with these instructions and used only for domestic household
cleaning to remove dry dirt and dust from household carpets,
flooring and fabrics. Your Hoover Paws & Claws is not fit to
be used as an industrial cleaner, and is not designed for the
collection of vitreous building material including particle board,
construction products and similar products such as wood/ fibres,
cement, fillers, fibre glass etc or excessive or frequent sand. The
infrequent pick-up of these materials may be harmful to your
cleaner and will void this warranty.
Accessories and consumables including dust bags and filters,
unless defective in manufacture, are not subject to this warranty.
In order to prolong the life of accessories and consumables,
regular care and maintenance is recommended.
Refer to the instruction manual for further regarding the use and
care of your Hoover Paws & Claws, as misuse or failure to follow
the instructions voids this warranty.
In the event of service or advice being needed, or if you would like
to make a claim under this warranty, please immediately stop
using the Hoover Paws & Claws and contact Electrical Home-Aids
Pty. Limited, Brandon Office Park, Building 3, First Floor, 530-540
Springvale Road, Glen Waverley Victoria 3150, or on 1800 815 270
(AUS) or 0800 282 288 (NZ), Monday-Friday 9am-5pm AEST or
customerservice@godfreys.com.au.
The decision to repair or replace the cleaner is at the discretion
of Electrical Home-Aids Pty. Ltd depending on the circumstances
and requirements of any applicable law. If Electrical Home-Aids
Pty. Ltd decide to repair or replace your Hoover Paws & Claws, it
will do so at its own cost. Any transportation costs involved in a
claim under this warranty shall be borne by the claimant.
paws & claws 3016
Bagless Vacuum Cleaner with Deep Cleaning Turbo head
Electrical Home-Aids Pty. Limited is unable to accept
responsibility under this warranty for any repair work not carried
out by an authorised Service Agent, or any defect arising from
or in connection with the use of non-genuine parts. If any part is
no longer available or manufactured, Electrical Home-Aids Pty.
Limited will replace it with a genuine functional replacement
part. This warranty does not apply to the cost of replacing any
parts of the Hoover Paws & Claws due to normal wear and tear,
alterations, improper installation, physical abuse, misuse or
accidental damage.
If proof of purchase cannot be provided at the time of a warranty
claim or service, any work carried out on the Hoover Paws &
Claws with be at claimant's cost.
The repair of the Hoover Paws & Claws under this warranty does
not extend the original period of warranty. If your Hoover Paws
& Claws is replaced under this warranty, the replacement will
be covered by this warranty for the remainder of the original
warranty period. However, you may still have statutory rights after
this time.
The benefits conferred by this warranty are in addition to all other
rights and remedies in respect of the product as outlined under
the Competition and Consumer Act 2010 (Cth) and other State
and Territory laws.
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and compensation for any other
reasonably foreseeable loss or damage. You are also entitled
to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
Register warranty online
www.godfreys.com.au
www.godfreys.co.nz
Customer Support & Service Hotline
AUS: 1800 815 270
NZ: 0800 282 288
V1 06/2023