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en Troubleshooting
Fault
No water is visible in
the drum.
Drum jerks after the
programme starts.
Vibrations and move-
ment of the appliance
whilst spinning.
Drum rotates, water
does not flow in.
Heavy foam build-up
i-DOS cannot be ac-
tuated.
High spin speed not
reached.
46
Cause and troubleshooting
Water is below the visible area.
Not a fault – no action required.
▶
Do not add any extra water to the appliance while it
▶
is operating.
This is caused by an internal motor test.
Not a fault – no action required.
▶
Appliance is not correctly aligned.
→ "Aligning the appliance", Page 16
▶
The appliance feet are not fixed.
Secure the appliance feet.
▶
→ "Aligning the appliance", Page 16
Transit bolts have not been removed.
→ "Removing the transit bolts", Page 13.
▶
Load detection is active.
Not a fault – no action required.
▶
Note: The load detection can take up to two minutes.
Detergent dosage is too high.
Immediate measure: Mix one tablespoon of fabric
▶
softener with 0.5 litres of water and pour the mix-
ture into the compartment for manual dosing (not
for outdoor clothing, sportswear or items stuffed
with down).
If intelligent dosing is activated, reduce the basic
▶
dosage. → Page 33
If you dose manually, reduce the amount of deter-
▶
gent for the next washing cycle with the same load.
Intelligent dosing is not intended for this programme.
Use the manual dosing compartment. → Page 33
▶
Programme progress does not allow intelligent dos-
ing.
No remedial action possible.
A low spin speed is selected.
The next time you run a wash cycle, set a higher
▶
spin speed.
is activated.
Select the programmes that are suitable for the
▶
type of fabric.
Unbalance load detection system is using a reduced
spin speed to eliminate an unbalance.
Redistribute the laundry in the drum.
▶
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