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Care@Home™
MDsense
User Guide
January 2024

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Summary of Contents for Essence Smartcare Care&Home MDsense ES700MDS

  • Page 1 Care@Home™ MDsense User Guide January 2024...
  • Page 2: Table Of Contents

    Cleaning the Lens ........................ 16 Specifications ...........................17 Appendix A Installing with Screws ....................20 Appendix B LED Indications ......................23 Appendix C Getting Support ......................24 Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 3: Overview

    The MDsense can also be used with either an optional power cable or an optional emergency pull cord, but not both at the same time. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 4: Setting Up The Mdsense

    With a distance of exactly 210 cm (82½ inches) between the bottom of the MDsense and the  floor. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 5  coverage area. For example, curtains or light fixtures with hanging parts. Directly in front of an air conditioner or  heat source. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 6: Pairing The Device With The Control Panel

    1. Remove the battery compartment, by pressing the release buttons and pulling downward. 2. Insert four 1.5 V C alkaline batteries into the battery compartment, for each battery: Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 7 3. On the control panel, press the PAIRING button for three seconds. PAIRING button 4. Slide the battery compartment upward into the MDsense until it clicks. The control panel responds with a voice announcement. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 8: Performing A Range Test

    The three indication LEDs blink, the control panel responds with a voice announcement, and the control panel activity LED blinks blue once. PAIRING button Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 9: Mounting The Device

    Mount the device as follows: NOTE: Use a ladder to place the device at the correct distance from the floor. 1. Peel off the short protective strip Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 10 Make sure that the whole of the sticking pad is in contact with the wall. 5. Peel off the long protective strip. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 11: Performing A Fall Test

    The red LED will turn off for up to 10 seconds. After 10 seconds, the red LED turns on again and remains solid for approximately 20 seconds. After approximately 20 seconds, the red LED turns off unless a fall is detected. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 12 The MDsense starts normal operation after the learning phase has been completed. This can take up to seven days depending on room conditions. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 13: Operating The Mdsense

    If after a pre-defined time the control panel does not receive the status announcement, the control panel sends a supervision lost announcement to the monitoring station. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 14: Maintaining The Mdsense

    1. Remove the battery compartment, by pressing the release buttons and pulling downward. NOTE: It is recommended to leave the optional power cord or optional pull cord connected. 2. Remove the old batteries. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 15: Updating Software

    To perform software and firmware updates for the MDsense, use the remote boot function in Care@Home™ CMS. Refer to ESUG05074 Care@Home CMS Reference Manual. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 16: Cleaning The Lens

    Lens Use a lens cleaning cloth, without any glass cleaning sprays or liquids.  Avoid touching the lens with your bare fingers.  Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 17: Specifications

    Operating ambient -10°C to 55°C (14°F to 131°F) temperature range Water and dust resistant IP54 compliant, when pull cord or socket cover inserted Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 18 -- Reorient or relocate the receiving antenna. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 19 Changes or modifications to this equipment not expressly approved by the party responsible for compliance (Essence SmartCare Ltd.) could void the user’s authority to operate the equipment. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 20: Appendix A Installing With Screws

    4 x 35 DIN 7982 C screws and wall anchors  A Philips head screwdriver 2. Pull the mounting base downward until it stops. 3. Lift the mounting base off the MDsense. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 21 6. Place and hold the mounting base on the desired location and mark the drilling spots. 7. Drill the holes. 8. Insert wall anchors. 9. Place the mounting base over the wall anchors and screw in the screws. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 22 INSTALLING WITH SCREWS 10. Place the MDsense against the wall mount and pull downward. 11. Continue with step 6 on page 11. Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 23: Appendix Bled Indications

    PIR detection in test mode Remains lit Radar scanning in test mode Blinks slowly for 21 seconds Fall detection Blinks four times Enter test mode Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 24: Appendix C Getting Support

    The MDsense can be serviced only by the manufacturer. If your reseller instructs you to return your MDsense to the manufacturer, ship it to the following address: Essence Smart Care 12 Abba Eban Ave Herzliya 4672530 Israel Care@Home™ MDsense User Guide © 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 25 If you do not agree with these terms, please do not access or use the remainder of this document. This document contains highly confidential information, which is proprietary to Essence SmartCare Ltd. and/or its affiliates (hereafter, "Essence"). No part of this document's contents may be used, copied, disclosed or conveyed to any third party in any manner whatsoever without prior written permission from Essence.

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