Troubleshooting - Duracell M250 User Manual

Portable power station
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TROUBLESHOOTING

PROBLEM
Unit is not recharging.
Unit is not charging or powering
my device.
Unit is not charging or powering my
devices and the top 4 LEDs blinking.
Bottom LED is blinking.
I can hear the cooling fan
inside the Unit
If you are still experiencing problems with you Duracell Power Station, please visit
www.duracell.com or call Duracell Consumer Relations at 800-551-2355.
SOLUTION
Make sure wall charger is property connected.
Make sure the contacts at the bottom of the Unit
and at the top of the M-DOCK are clean and free
from foreign objects.
Make sure Unit is within operating temperature
range. If Unit is too cold or too hot, it will not charge.
Make sure the Unit is powered on. If the Battery Level
indicator is off, press the power button to turn the
Unit on.
If the battery level is too low, the bottom battery
level indicator will blink rapidly. In this case, the Unit
must be recharged before use.
This occurs when the Unit has detected it is outside
of its operating temperature range.
If too hot, make sure the fan vents are not
obstructed to ensure proper air flow bring the Unit to
Flashing
a cooler location, and allow the Unit to return to
Flashing
normal operating temperature.
Flashing
If too cold, bring the Unit to a warmer location and
Flashing
allow the Unit to return to normal operating
temperature.
Low Battery and battery under voltage shut down:
When the battery capacity is low, the bottom LED
will blink fast. Place the Unit on the M-Dock and
allow it to charge.
Flashing
This is a normal operation of the Unit. The fan will
automatically turn on and off at variable speeds to
maintain the optimal internal temperature.

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