Troubleshooting - Western Digital WDG1S10000 Quick Install Manual

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Disconnecting My DVR Expander
CAUTION: Always unplug the power cord from the electrical outlet before disconnecting
the AC adapter from the DVR Expander.
Disconnect the AC adapter cord and USB cable from the DVR Expander to properly
disconnect the device.

Troubleshooting

If the DVR Expander is not working correctly with your DVR, follow these steps:
1. Disconnect the power cable from the DVR.
2. Disconnect the power adapter from the DVR Expander.
3. Disconnect the USB cable from the DVR and the DVR Expander.
4. Securely reconnect the USB cable to the DVR Expander and reconnect to the DVR.
5. Reconnect the power adapter to the DVR Expander, and wait approximately 15 seconds
for the drive to power on.
6. Reconnect the power cable to the DVR.
If the procedure above does not resolve the problem, determine whether the problem is with
the DVR or with the DVR Expander as follows:
1. Disconnect the power cable from the DVR.
2. Disconnect the power cord from the DVR Expander.
3. Disconnect the USB cable from the DVR and the DVR Expander.
4. Reconnect the power adapter to the DVR.
My DVR Expander USB Edition | 6