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Support Services
At Allen-Bradley, customer service means experienced representatives at Customer
Support Centers in key cities throughout the world for sales service and support. Our
value-added services include:
Technical Support
•
SupportPlus programs
•
telephone support and 24-hour emergency hotline
•
software and documentation updates
•
technical subscription services
Engineering and Field Services
•
application engineering assistance
•
integration and start-up assistance
•
field service
•
maintenance support
Technical Training
•
lecture and lab courses
•
self-paced computer and video-based training
•
job aids and workstations
•
training needs analysis
Repair and Exchange Services
•
your only "authorized" source
•
current revisions and enhancements
•
worldwide exchange inventory
•
local support
Publication 1771-UM006B-EN-P - June 2002
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