When The Extension Does Not Answer; An Incoming Exchange Line Call For A Busy Extension - Ericsson P.A.B.X. AKD741 How To Use Manual

Incoming Exchange Line Calls
8 When an extension DOES NOT ANSWER
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If the called extension does not answer within 30 to 45 seconds, the call reverts to the
switchboard and is signalled by the white and red lamps both glowing in the exchange
line key.
• Answer by PRESSING the EXCHANGE LINE KEY. Lamp EF will glow to show that
an attempt has already been made to extend. Lamp GL 1 and all busy extensions will
also glow.
IF THE CALLER WILL WAIT:
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PRESS KEY X (or accept another call).
IF THE CALLER WANTS ANOTHER EXTENSION:
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PRESS KEY C (to cancel the call to first extension). Lamp EC will glow.
Call alternative extension.
IF THE CALLER DOES NOT WISH TO WAIT:
• Cancel call by PRESSING and HOLDING KEY C and while HOLDING C,
PRESS KEY X.
9 An incoming exchange line call for a BUSY EXTENSION
@ Answer the call in usual way.
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The busy extension lamp will glow.
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• Confirm by PRESSING the EXTENSION KEY (after pressing G if necessary). Lamp
EE (extension engaged) will glow.
@ Advise the caller.
IF THE CALLER WILL WAIT:
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PRESS KEY X. The red exchange line lamp will glow. The call is now camped and will
be automatically connected, when extension is free. If the extension does not answer
in 30 to 45 seconds, the call is returned to the switchboard vide Para. 8.
IF THE CALLER WILL NOT WAIT:
• PRESS and HOLD KEY C
• While HOLDING KEY C, PRESS KEY X.