Page 1
The serving Cobiot User guide Manufacturer: Aldebaran Original instructions: English Document version: A00 Use Case: Plato by Aldebaran is a serving Cobiot designed to assist staff by transporting objects, material, food and drinks in hospitality, retail and healthcare use cases. Model: E02100...
▷ Plato is behaving unpredictably or is operating in a manner that is inconsistent with this manual MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE-AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Page 4
Mandatory action based on instruction (must be performed) Unplug the power plug from the outlet MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Page 5
Only qualified personnel who have read and understood this manual should release the Emergency button. MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE-AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Page 6
Display the poster at each entrance to your establishment to inform everyone of this risk. MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Page 7
Failure to do so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage, chemical explosion, or other damage to the machine, battery charger or battery. MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE-AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Safety bumper ▶ If there are no obstacles, Plato resumes its Mission after 2 seconds MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Page 9
Behind Charging hatch Turn Plato’s power supply Put Plato in Auto on or off or Manual mode MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE-AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
AC CORD - US JP CA MX TH VN Battery Charger with AC cord Depending on the standards in force in the destination country MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Unboxing Plato Follow the instructions on Plato’s box. MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE-AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
7 hours 30 minutes (0>100%) for 240 W. Shutdown: Plato turns off when the battery level is ≤6%. MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Page 13
▶ The Plato’s battery level is indicated in the top left corner of the Display ▶ Plato warns you in the Headset if the battery level is too low MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE-AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Page 14
DO NOT remove the battery if Plato is turned on. Make sure Plato is turned off and unplugged before removing the battery. MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Page 15
10% ≤ SOC ≤ 30% 30% ≤ SOC ≤ 50% 50% ≤ SOC ≤ 70% 70% ≤ SOC ≤ 100% MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE-AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Check that the Main switch is in the l position and the Auto/Manual switch is in the A position. MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Page 17
Refer to the additional Router’s guide to check how to setup 4G router and/or WIFI router. MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE-AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Make sure nothing and nobody obstructs the path MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Page 19
Then return to the starting point from walls and obstacles to complete the mapping Finally, click on the Finish and save button MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE-AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Page 20
Do not place Destinations in the orange Obstacle areas, Plato will not go there! MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Page 21
▶ Plato can assist kitchen staff and waiters, by servicing areas where waiters pick up or drop off dishes MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE-AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Page 22
MUST be protected by physical barriers. Please refer to the safety instructions in this guide. MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Page 23
When you have completed the room mapping and added Destinations, Plato is ready to help you! MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE-AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Display the poster at each entrance to your establishment so everyone knows Plato works here and is aware of the residual risks. MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
On Plato’s display or the Tablet, go to the Settings menu. Press 3 seconds on the Advanced settings button to access Advanced settings. MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE-AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Page 26
MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Page 27
At the beginning of a service and everytime an accessory is changed, you should press the Tare all shelves button on Plato’s display. MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE-AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Page 28
Press Start when Plato is ready to cruise Pause Plato to edit or complete an ongoing mission MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Page 29
Plato can say Feedback sentences in various situations, such as when arriving at a table for delivery. You can select which Feedback sentences Plato will say in the Settings. MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE-AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
▶ Don’t use special characters or emojis DON’T Kitchen X Æ A-Xii Table 1 The table 1 P MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Page 31
SKIP WAITING TIME AT THE TABLE “Plato stop your mission” CANCEL ALL TASKS “Plato what’s up” BE NOTIFIED ABOUT STATUS MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE-AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Don’t remove any screws or open any covers except the Battery hatch and the Charging hatch MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Page 33
Turning Plato off Hold the On/Off button for 3 seconds Don’t flip Main switch while Plato is On. MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE-AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Page 34
Remove any debris from the wheels and base MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Page 35
Plato’s display Regulatory authorities require the emergency stop function to be tested once a month. MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE-AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Plato is connected to the Router Look under the Router to find WiFi network information MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Page 37
□ Check that everything is safe, then release Plato’s Emergency button ADVANCED TROUBLESHOOTING Please check Aldebaran.com and contact your retailer. MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE-AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Guarantee 3 years or 1000 cycles and 30,000 hours minimum. Weight 1.2 kg (2.65 lb) MANUFACTURER: ALDEBARAN - 43 RUE DU COLONEL PIERRE AVIA • 75015 PARIS • FRANCE - D0000075 A00 - PLATO USER GUIDE - ENGLISH - EN...
Find all the documentation and tutorial videos online. Aldebaran reserves the right to make any changes to the Product and its documentation without prior notice or correction to the User. The present documentation in its latest version is downloadable for free at the following address https://www.aldebaran.com/plato/documentation/index.html...
Need help?
Do you have a question about the plato E02100 and is the answer not in the manual?
Questions and answers