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en Troubleshooting
Fault
The programme dura-
tion changes during
the wash cycle.
No water is visible in
the drum.
Drum jerks after the
programme starts.
Vibrations and move-
ment of the appliance
whilst spinning.
Drum rotates, water
does not flow in.
Heavy foam build-up
54
Cause and troubleshooting
The programme operation is optimised electronically.
This may change the programme duration.
Not a fault – no action required.
▶
The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.
Not a fault – no action required.
▶
Note: When loading, where possible, place large and
small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.
Foam detection system switches on a rinse cycle if
foam build-up is too high.
Not a fault – no action required.
▶
Water is below the visible area.
Not a fault – no action required.
▶
Do not add any extra water to the appliance while it
▶
is operating.
This is caused by an internal motor test.
Not a fault – no action required.
▶
Appliance is not correctly aligned.
→ "Aligning the appliance", Page 16
▶
The appliance feet are not fixed.
Secure the appliance feet.
▶
→ "Aligning the appliance", Page 16
Transit bolts have not been removed.
→ "Removing the transit bolts", Page 13.
▶
Load detection is active.
Not a fault – no action required.
▶
Note: The load detection can take up to two minutes.
Detergent dosage is too high.
Immediate measure: Mix one tablespoon of fabric
▶
softener with 0.5 litres of water and pour the mix-
ture into the compartment for manual dosing (not
for outdoor clothing, sportswear or items stuffed
with down).
If intelligent dosing is activated, reduce the basic
▶
dosage → Page 39.
If you dose manually, reduce the amount of deter-
▶
gent for the next washing cycle with the same load.
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