Warranties
Residential Warranty Periods
Applies to domestic uses and applications of Fienza® products, such as private dwellings and retirement villages.
Commercial Warranty Periods
Applies to commercial uses and applications of Fienza® products, including, but not limited to: commercial food premises such as
restaurants; commercial accommodation such as hotels; hospitals and healthcare facilities; public amenities; and industrial, laboratory and
manufacturing facilities.
Product Component
Residential
Heads & Arms (Structure Only)
15 years replacement parts or product
15 years replacement parts or product, 1 year
Rails (Structure Only)
labour on Twin Shower Rails
Hand Pieces (Structure Only)
5 years replacement parts or product
Flexible Hoses
1 year replacement parts or product
Finishes - Chrome
5 years replacement parts or product
Finishes - PVD & Electroplated
5 years replacement parts or product
Accessories & Spare Parts
1 year replacement parts or product
*Excludes parts subject to wear and tear such as rubber seals. Labour is not included unless otherwise specified.
Australian Consumer Law
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure upon inspection by an authorised representative where a product is found to be defective in construction,
material or assembly. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure, free of charge.
Warranty Conditions
Installation has been carried out by a licensed plumber in accordance with AS/NZS 3500 and all applicable local regulations and
●
plumbing codes.
All maintenance and adjustments to the product after the installation have been carried out by a licensed plumber.
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Cleaning and care instructions detailed in this document have been strictly adhered to.
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Proof of purchase is required for warranty claims.
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Warranty Limitations
To the extent permitted under the Trade Practices Act and other relevant legislation, Fienza's liability is limited to:
The cost of replacing the goods, or
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The cost of obtaining equivalent goods, or
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The cost of having the goods repaired
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Fienza is not responsible for any lack of operation or performance of goods (or any loss or damage) where goods are used or adapted
●
for use with other goods not supplied
by Fienza.
It is the responsibility of the customer and installer before installation to ensure that all components are correct and free of obvious
●
visible faults.
Fienza is not responsible for the labour and rectification costs incurred in the above circumstance.
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Conditions for On-Site Warranty Service Calls
Fienza will charge a service fee for each visit to an installation by its technician where it is determined that the fault is due to poorly
executed or unlicensed installation work or where the product is not a genuine Fienza product or where the product is outside the
warranty period. This may be paid in advance by credit card over the phone to a Fienza technician attending the site and will be refunded
if the Fienza product is found to be at fault.
PLEASE LEAVE THIS MANUAL WITH THE END USER
For warranty support, please contact Fienza
2 Bailey Court, Brendale QLD 4500
PO Box 5381, Brendale QLD 4500
P 07 3490 6700
F 07 3490 6719
E help@fienza.com.au
F IEN ZA .CO M. AU
I N S TA L L AT I O N G U I D E
Commercial
7 years replacement parts or product
5 years replacement parts or product, 1 year
labour on Twin Shower Rails
1 year replacement parts or product
1 year replacement parts or product
5 years replacement parts or product
5 years replacement parts or product
1 year replacement parts or product
ABN 76 136 411 311
Item Code: 455116 | Updated: 21/03/2023
T ono
T W I N S H O W E R
455116
WELS 3 Star rated, 9L/min
Rail:
Integrated top water inlet and diverter
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Slider to adjust height and angle of hand shower
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Made from solid brass
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1.5 metre stainless steel hose
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(PVC on matte black model)
KOKO Overhead Shower (411129):
300 x 200 mm
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Thin 4 mm profile
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Easy to clean TPR nozzles
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Made from lead-free stainless steel
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Brass swivel joint
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Female ½" BSP inlet
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TONO Hand Piece (MSH116):
Three water-flow settings: normal, massage or combination
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Easy to clean TPR nozzles
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Made from ABS
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IMPORTANT: Please read all of the instructions before installation. Check the product thoroughly for damage. Installation is acceptance
of goods supplied and will void warranty. This product is pre-assembled. Do not disassemble, as this may void the warranty.
Specifications
Please refer to fienza.com.au for the latest product specifications before installing.
Operating Pressure
Min: 150 kPa / 1.5 bar
Max: 500 kPa / 5 bar
Optimum: 150 kPa / 1.5 bar - 500 kPa / 5 bar
Installation of pressure limiting valve recommended
if supply exceeds 500kPa
Operating Temperature
Hot: Max 80°C
Cold: Min. 5°C
Inlet Connections
1/2" BSPP
Suitable Hot Water Units
Storage tank and continuous flow only.
Not suitable for gravity feed.
WELS Rating
3 Star rated, 8L/min
General Information
This product must be installed by a qualified licensed plumber in accordance with AS/NZS 3500 and all applicable local regulations
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and plumbing codes.
All pipe work must be thoroughly flushed prior to installation.
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Do not remove the ceramic cartridge from the mixer when installing.
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After installation all hoses and connections must be checked for leaks.
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It is the responsibility of the installer to ensure a waterproof seal is achieved between the product and mounting surface.
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FIE NZ A .COM. AU
I N S TA L L AT I O N G U I D E
430
300
82.5
Ø25
360
200
4
106.7
Integrated
water inlet
650
1.5 metre
long hose
62.5
80
230.5
Item Code: 455116 | Updated: 21/03/2023
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