If you experience
Refrigerator Operation
The refrigerator will not
operate.
The motor seems to run
too much.
21-Apr-2018 01:11:42 EDT | RELEASED
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid a service call.
WARNING
Electrical Shock Hazard
Plug into a grounded (earthed) outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Possible Causes
Check electrical supply.
Check controls.
New installation
Refrigerator control is in Demo mode
(on some models).
High-efficiency compressor and fans
The room or outdoor temperature is
hot.
A large amount of warm food has
been recently added.
The door(s) are opened too frequently
or for too long.
The refrigerator door or freezer drawer
is open.
The refrigerator control is set too cold.
The door or drawer gasket is dirty,
worn, or cracked.
In some European factories the letter "W" of the part code mentioned herein will be automatically
Solution
Plug the power cable into an earthed socket.
Do not use an extension cable.
Make sure there is power to the socket. Plug in a lamp to see if
the socket is working.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Make sure the controls are turned on. See the "Using the
Controls" section.
Allow 24 hours following installation for refrigerator to cool
completely.
NOTE: Adjusting temperature controls to the coldest setting will
not cool either compartment more quickly.
If the refrigerator is in Demo mode, cooling is turned off and
"Demo" will be illuminated on the control panel. See the "Using
the Controls" section for more information.
Larger, more efficient refrigerators run longer at lower, more
energy efficient speeds.
It is normal for refrigerator to work longer under these
conditions. For optimum performance, place refrigerator in an
indoor, temperature-controlled environment. See the "Location
Requirements" section.
Warm food will cause refrigerator to run longer until the air cools
to the desired temperature.
Warm air entering refrigerator causes it to run more. Open the
door less often.
Make sure refrigerator is level. See the "Refrigerator Levelling
and Door Closing" section. Keep food and containers from
blocking the door.
Adjust refrigerator control to a less-cold setting until refrigerator
temperature is as desired.
Clean or change gasket. Leaks in the door seal will cause
refrigerator to run longer in order to maintain desired
temperatures.
replaced by the number "4000" (e.g. "W12345678" becomes "400012345678")
23
Need help?
Do you have a question about the HQ9 E1L and is the answer not in the manual?