General safety instructions This section includes security instructions which may help prevent the injuries and material damage risks. All kinds of warranties shall be invalid if these instructions are not observed. 1.1 Life and property safety Never place the product on a carpet-covered floor. Electrical parts will get overheated since air cannot circulate from under the device.
Do not forget to close the loading door when leaving the room where the product is located. store all detergents and additives in a safe place away from the reach of the children by closing the cover of the detergent container or sealing the detergent package.
Important instructions for environment 2.1 Compliance with WEEE Directive This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE). This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling.
Complying Commission Delegated Regulation (EU) No 1061/2010 Supplier name or trademark SMEG Model name WHTW912ESA Rated capacity (kg) Energy efficiency class / Scale from A+++ (Highest Efficiency) to D (Lowest Efficiency) Annual Energy Consumption (kWh) Energy consumption of the standard 60°C cotton programme at full load (kWh) 1,150 Energy consumption of the standard 60°C cotton programme at partial load (kWh)
4.1 Installation • Apply to the nearest authorized service agent for the installation of your product. • Preparation of the location and electrical, tap water and waste water installations at the place of installation is under customer's responsibility. • Make sure that the water inlet and discharge hoses as well as the power cable are not folded, pinched or crushed while pushing the product into its place after installation or cleaning procedures. • Make sure that the installation and electrical connections of the product are performed by authorized service. Manufacturer shall not be held liable for damages that may arise from procedures carried out by unauthorized persons.
4.1.4 Connecting water supply The water supply pressure required to run the product is between 1 to 10 bars (0.1 – 1 MPa). It is necessary to have 10 – 80 liters of water flowing from the fully open tap in one minute to have your machine run smoothly. Attach a pressure reducing valve if water pressure is higher. If you are going to use the double water-inlet product as a single (cold) water-inlet unit, you must install the supplied stopper to the hot water valve before operating the product. (Applies for the products supplied with a blind stopper group.) CAUTION: Models with a single water inlet should not be connected to the hot water tap.
4.1.6 Adjusting the feet CAUTION: In order to ensure that the product operates more silently and vibration-free, it must stand level and balanced on its feet. Balance the machine by adjusting the feet. Otherwise, the product may move from its place and cause crushing and vibration problems.
4.2 Preparation 4.2.1 Sorting the laundry * Sort laundry according to type of fabric, color, and degree of soiling and allowable water temperature. * Always obey the instructions given on the garment tags. 4.2.2 Preparing laundry for washing • Laundry items with metal attachments such as, underwired bras, belt buckles or metal buttons will damage the machine.
4.2.6 Using detergent and softener When using detergent, softener, starch, fabric dye, bleacher and decolorant, descaling agents; read the manufacturer's instructions written on the package and follow the dosages specified. Use measuring cup if available. The detergent drawer is composed of three compartments: – (1) for prewash – (2) for main wash – (3) for softener...
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If the product does not contain a liquid detergent cup: • Do not use liquid detergent for the prewash in a programme with prewash. • Liquid detergent stains your clothes when used with Delayed Start function. If you are going to use the Delayed Start function, do not use liquid detergent. Using gel and tablet detergent • If the gel detergent thickness is fluidal and your machine does not contain a special liquid detergent cup, put the gel detergent into the main wash detergent compartment during first water intake. If your machine contains a liquid detergent cup, fill the detergent into this cup before starting the programme.
4.2.7 Tips for efficient washing Clothes Light Colours and Black/Dark Delicates/ Colours Whites Colours Woolens/Silks (Recommended (Recommended (Recommended temperature (Recommended temperature range temperature range based temperature range range based on soiling level: based on soiling level: cold -40 on soiling level: cold based on soiling 40-90 level: cold -30...
4.3 Operating the product 4.3.1 Control panel 1 - Programme selection knob 8 - Programme follow-up indicator LEDs 2 - Temperature selection LEDs 9 - On / Off button 3 - Spin speed selection LEDs 10 - Start / Pause button 4 - Duration information display 11 - Auxiliary function buttons 5 - Child lock enabled LED...
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• Cotton Eco Use to wash your normally soiled, durable cotton and linen laundry. Although it washes longer than all other programmes, it provides high energy and water savings. Actual water temperature may be different from the stated wash temperature. When you load the machine with less laundry (e.g. ½ capacity or less), programme time may automatically get shorter.
4.3.4 Temperature selection Whenever a new programme is selected, the recommended temperature for the selected programme appears on the temperature indicator. To decrease the temperature, press the Temperature Adjustment button. Temperature will decrease gradually. If the programme has not reached the heating step, you can change the temperature without switching the machine to Pause mode.
4.3.7 Auxiliary function selection Select the desired auxiliary functions before starting the programme. Whenever a programme is selected, if a relevant auxiliary function is selected its related indicator light will illuminate. Indicator lights of the auxiliary functions that are not allowed to be selected with the current programme will flash and an audio warning is given.
4.3.9 Starting the programme 1. Press Start / Pause button to start the programme. 2. Programme follow-up light showing the startup of the programme will turn on. If no programme is started or no key is pressed within 1-10 minute during programme selection process, the machine will switch to OFF mode.
4.3.12.1 To activate the child lock: Press and hold Auxiliary Function button 2 for 3 seconds. In the programme selection display on the panel, "Child lock enabled" light will turn on. You can release Auxiliary Function button 2 when this warning is displayed.
4.4 Maintenance and cleaning Service life of product extends and frequently experienced problems will be reduced if it is cleaned at regular intervals. 4.4.1 Cleaning the detergent drawer Clean the detergent drawer at regular intervals (every 4-5 washing cycles) as shown below in order to prevent accumulation of powder detergent in time.
4.4.4 Cleaning the water intake filters There is a filter at the end of each water intake valve at the rear of the machine and also at the end of each water intake hose where they are connected to the tap. These filters prevent foreign substances and dirt in the water to enter the washing machine.
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3 Follow the below procedures in order to drain water. If the product has an emergency water draining hose, in order to drain the water: Pull the emergency draining hose out from its seat Place a large container at the end of the hose. Drain the water into the container by pulling out the plug at the end of the hose.
Troubleshooting Problem Reason Solution Program does not start after Start / Pause / Cancel button was not pressed. • *Press the Start / Pause / Cancel button. closing the door. Programme cannot be started or Washing machine has switched to self protection • Press and hold On / Off button for 3 seconds.
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Problem Reason Solution Programme time does not Timer may stop during water intake. • Timer indicator will not countdown until the countdown. (On models with machine takes in adequate amount of water. The display) (*) machine will wait until there is sufficient amount of water to avoid poor washing results due to lack of water.
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Problem Reason Solution It does not rinse well. The amount, brand and storage conditions of the • Use a detergent appropriate for the washing detergent used are inappropriate. machine and your laundry. Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.
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Problem Reason Solution (*) Machine does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent any damage to the machine and to its surrounding environment. Laundry should be rearranged and re-spun. (**) Regular drum cleaning is not applied. Clean the drum regularly. See 4.4.2 CAUTION: If you cannot eliminate the problem although you follow the instructions in this section, consult your dealer or the Authorized Service Agent.