Trouble Shooting; General; About Bluetooth Device - Philips EverPlay BT6900A/00 User Manual

7 Trouble-
shooting
Warning
•
Never remove the casing of this device.
To keep the warranty valid, never try to
repair the system yourself.
If you encounter problems when using
this device, check the following points
before requesting service. If the problem
remains unsolved, go to the Philips Web
page (www.philips.com/support). When
you contact Philips, make sure that the
device is nearby and the model number
and serial number are available.

General

No power
•
Recharge the speaker.
No sound
•
Adjust volume on this product.
•
Adjust volume on the connected
device.
•
In AUDIO IN mode, make sure that
music playback through Bluetooth
is stopped.
•
Make sure that your Bluetooth
device is within the effective
operational range.
No response from the speaker when
pressing any key.
•
The speaker is in demo mode. To
exit this mode: press and hold
20 seconds.
•
If the issue remains, when the
speaker is switched on, hold both
the + and
for 7 seconds until the speaker is off.
Then wait for the speaker to reset
and switch on again automatically.

About Bluetooth device

The audio quality is poor after
connection with a Bluetooth-enabled
device.
•
The Bluetooth reception is poor.
Move the device closer to this
product or remove any obstacle
between them.
Fail to fnd [Philips BT6900] on your
device for pairing.
•
Press and hold
to enter pairing mode, and then try
again.
Cannot connect with the device.
•
The Bluetooth function of the
device is not enabled. Refer to the
user manual of the device for how
to enable the function.
•
This product is already connected
with another Bluetooth-enabled
device. Disconnect that device and
then try again.
The paired device connects and
disconnects constantly.
•
The Bluetooth reception is poor.
Move the device closer to this
product or remove any obstacle
between them.
•
For some devices, Bluetooth
connection may be deactivated
for
automatically as a power-saving
feature. This does not indicate any
malfunction of this product.
keys at the same time
for two seconds
EN
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