Frequently Asked Questions; Troubleshooting - GOAL ZERO YETI 300 User Manual

Frequently Asked Questions

How do I reset my unit?
Press the Light and Info buttons at the same time and hold for 3 seconds to reset
the Yeti power station.
What type of battery is in my Yeti power station?
Your Goal Zero Yeti uses Lithium Iron Phosphate:
Lithium Iron Phosphate batteries can store and release a lot of energy in a short
period of time. The batteries in your Goal Zero Yeti are in a protective enclosure
with a sophisticated battery management and protection system controlling its
terminals to the outside world.
Can I take the Yeti power station on a plane?
No. It is not allowed on planes under FAA regulations. The Yeti 300, 500, and 700
have batteries that exceed the current FAA regulations for passenger air travel.
How do I know if my power station is charged?
To check the charge level of your Yeti, refer to the LCD Battery Display. When lit
up, you'll see a battery outline with 10 segments, indicating the current charge
level. It is okay to use your Yeti even when it's not fully charged.
Why is the light on the AC port activation button blinking?
A blinking light on the AC button indicates that at the current load, the AC
inverter will be shutting off soon. Recharge your power station as soon as
possible to continue powering your device. Once the AC inverter has shut off,
the Yeti will attempt to reset itself three times. After three attempts, the AC
inverter will remain off until you physically reset it by pushing the AC button or by
recharging the battery a small amount.
Why is the light on the port activation button red?
A red light on the 12 V, USB, and AC activation buttons indicate the port has
been shut off to protect your Yeti and the devices you have plugged in. Recharge
your Yeti as soon as possible to continue powering your devices.
Why doesn't my hair dryer work with the power station?
Some appliances use more watts than your unit can output. The Yeti 300 allows
for 350 W of power. The Yeti 500 allows for 500 W of power and the Yeti 700
allows for 600 W. This means if your device is using more than 350-500 W for an
extended period of time, the Yeti's inverter will shut off.
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Troubleshooting

If your devices are not recharging from your Yeti, follow these steps:
1. Ensure the Output Port has been turned on. The white LED light on the
power button should be lit up.
a. If any of the lights have turned red, this indicates a trip. Push the button
again to reset it. The light will turn white when it is successfully reset.
2. Check the Battery Display. If it is at 20% or below, charge your power
station.
3. Check the LCD Display for warning icons:
OVERLOAD: Power draw exceeds port's maximum allowance. Indicated by
red light in the port's button.
Battery requires attention. Contact customer support. 1-888-794-6250
4. If you are still experiencing trouble with your power station, please call our
Customer Solutions Center at 1-888-794-6250 or by email at support@
goalzero.com
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