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Table of Contents
Troubleshooting
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Summary of Contents for Ampetronic C Series
- Page 1 C Series Installation Handbook & User Guide www.ampetronic.com...
- Page 2 Page 2 Ampetronic C Series Installation Handbook & User Guide...
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Page 3: Table Of Contents
Using a wireless router when a network is not available � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 26 Using the C Series drivers with the TP-Link Nano Router �... -
Page 4: Box Contents
• 1 x Loop connectors (x2 for dual channel • Also includes: drivers) • 1 x C Series quick start guide • 1 x DC connector • 1 x Power cable (region specific) • 1 x Status relay connector (C10/14 only) •... -
Page 5: 2� Introduction
Depending on a number of factors regarding the installation of the loop and the set-up of the driver, the C Series can provide compliance with IEC 60118-4 for perimeter loop areas of up to 950m phased array systems up to 3,200m Ease of installation, set-up and operation have been major factors in the design, combined with optimised performance and the freedom from R.F.I. -
Page 6: 3� Installation
The following is a quick guide to installing and setting up the driver: All you need is an AC power source, a signal source, and a suitable loop layout. Guidance is available from the Ampetronic website or by contacting Ampetronic support. -
Page 7: Tools And Equipment
The Ampetronic website and support team provide more details on loop and feed cables. The correct design and positioning of the actual loop is vital for satisfactory system performance. If in doubt consult Ampetronic for advice. -
Page 8: 5� Quick Start Guide
The C Series drivers analyse the loops that they are connected to at switch-on to check that they have the required characteristics. If the loop resistance exceeds 10Ω then a warning of high loop resistance is displayed. -
Page 9: Start Up Tests
Start Up Tests When C Series drivers are switched on they execute a series of tests that check the driver’s internal systems and also the loops that they are connected to. These tests take about 5 seconds and the display reads “DIAGNOSTICS IN PROGRESS”... -
Page 10: 6� Features Overview
MENU NAVIGATION - HOME BACK & POWER: Short press returns to the previous menu. Long press initiates power menu. MENU NAVIGATION - ROTATE: moves between value screens or adjusts parameters MENU NAVIGATION - SELECT (PRESS): select to enter menus Page 10 Ampetronic C Series Installation Handbook & User Guide... - Page 11 FUSE: Open to replace fuse (type dependent on driver model & supply voltage) AC POWER: Standard 3-pole IEC320 connector containing primary fuse for the unit. MAINS VOLTAGE SWITCH: Allows selection of 230V or 120V mains supply. Ampetronic C Series Installation Handbook & User Guide Page 11...
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Page 12: 7� Front Panel Menu Guide
Clicking the select control will take you into the value screen for the mode selected Home screen Select Mode Screens - rotate in either direction Mode screens Input 3 only available on Dante enabled models. NOTE: MultiLoop™ models only Page 12 Ampetronic C Series Installation Handbook & User Guide... -
Page 13: Home Screen Display
• Green if >-20dB, • Red if clipping Mode screen displays Mode screens have a sidebar which shows all the available mode screens with the one selected shown in negative. Ampetronic C Series Installation Handbook & User Guide Page 13... -
Page 14: Value Screen Displays
No pips = -80dB, All pips =0dB Loop Current bar graph for each channel. Shows Loop output current in 2dB steps from >-20dB to 0dB in green. Red = clipping Page 14 Ampetronic C Series Installation Handbook & User Guide... -
Page 15: Current Offset (Multiloop Models Only)
10 pips = 4dB/Oct 11 pips = Custom Loop Current bar graph for each channel. Shows Loop output current in 2dB steps from >-20dB to 0dB in green. Red = clipping Ampetronic C Series Installation Handbook & User Guide Page 15... -
Page 16: Test Signals
System Re-start causes the driver to re-start without changing any settings. This could be to perform the start-up diagnostics again or to update the firmware (with a suitable USB stick connected) Page 16 Ampetronic C Series Installation Handbook & User Guide... -
Page 17: Additional Features
Unlock instructions are shown briefly when lock is selected. Standby – This is a user imposed sleep. Only user activity (not audio signal) brings the driver out of standby. Ampetronic C Series Installation Handbook & User Guide Page 17... -
Page 18: 8� Ethernet Interface - Network Versions Only
8. ETHERNET INTERFACE - Network versions only Networkable C Series models feature a web interface that can be viewed in a web browser (opti- mised for the Chrome browser). The web interface is used to monitor and adjust the driver. - Page 19 Thus if someone changes a value from the front panel or via another web connection, these changes will be shown on the web page as they happen. Ampetronic C Series Installation Handbook & User Guide Page 19...
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Page 20: Audio Settings Tab
Custom Knee: Controls the frequency where the LF custom slope stops and the HF slope starts. Custom HF: A slider that controls the slope of the HF section of the custom Page 20 Ampetronic C Series Installation Handbook & User Guide... -
Page 21: Network Config Tab
Finally you can use this tab to save the settings of the driver to an XML file on your device and load a settings XML file in order to set the driver to a known configuration. Ampetronic C Series Installation Handbook & User Guide Page 21... - Page 22 Some options in the status reporting matrix are greyed out and will always be sent if the relevant protocol is enabled. Page 22 Ampetronic C Series Installation Handbook & User Guide...
- Page 23 This section allows the complete configuration of the driver, to be saved to an XML file on the browsing device. This XML file can then be loaded into a driver which will set the parameters up exactly as the unit from which the configuration file was saved. Ampetronic C Series Installation Handbook & User Guide Page 23...
- Page 24 Either No Errors if the driver is running correctly or a list of the error messages in red. See chapter 10 Troubleshooting for a complete description of the error codes, what causes them and how to fix the system to remove them. Page 24 Ampetronic C Series Installation Handbook & User Guide...
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Page 25: 9� Email Notifications
This is an automatically generated notification Email sent to the contact address configured by the installer/ administrator of an Ampetronic Loop Driver. Please do not reply to this Email. Your Hearing Loop Driver named C5-2N with MAC address 30:0A:60:A0:52:F1, has either developed a fault or the settings have been modified without authorisation. -
Page 26: 10� Using A Wireless Router
Using a wireless router when a network is not available Using a network connection to set up the C Series drivers from an Ethernet enabled device makes loop commissioning a much quicker and less frustrating process. It is even better if the device is wireless and utilising the Loopworks Measure App and Receiver as the LoopLink feature will allow direct and automated control of amplifier settings. -
Page 27: Wireless Network Troubleshooting
Link Nano Router be powered from a Lithium phone “power pack” that is designed to recharge mobile devices through a USB type ‘A’ socket. The TP-Link Nano router, a suitable power pack and a long CAT-5 cable are available from Ampetronic (order code: D-WIFI) Ampetronic C Series Installation Handbook & User Guide... -
Page 28: 11� Remote Monitoring & Control
8 for default login details. Full documentation for Telnet and SNMP is available within a separate Protocol Guide. Page 28 Ampetronic C Series Installation Handbook & User Guide... -
Page 29: 12� Troubleshooting
The following error messages all indicate an error in the internal circuitry of the driver. Please contact Ampetronic technical support if any of these errors are seen quoting the error message text. OUT A FUNC TEST HIGH OVERCURRENT... - Page 30 • Turn down the CURRENT control on the channel(s) in question to avoid causing the output voltage to clip. Page 30 Ampetronic C Series Installation Handbook & User Guide...
- Page 31 Try turning up CURRENT control, if this is already at maximum it could be due to insufficient CURRENT or excessive metal loss. A more powerful amplifier or special loop design may be required to achieve acceptable performance. Contact Ampetronic for advice. Instability or high frequency noise 1.
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Page 32: 13� Updating Firmware & Web Interface
AC power input fuse tray. Reconnect the AC power supply and switch on. If the fuse fails again, return the unit to Ampetronic for evaluation - it may be covered under warranty, which will be invalidated by removing the cover. -
Page 33: 15� Technical Specifications To Iec 62489-1 Standard
Status Relay: 2 way 3.5mm euroblock screw terminal (supplied). Normally closed (C10 / C14 only) isolated relay contacts, open in fault conditions. Rated load 0.5A at 125VAC, 2A at 30VDC. Ampetronic C Series Installation Handbook & User Guide Page 33... - Page 34 (network models only). This does not compensate for signal loss from metal structures which can be significant. Phase Shift: User selectable (network models only) at 0°or 90° between outputs Page 34 Ampetronic C Series Installation Handbook & User Guide...
- Page 35 1U 19” rack mount, brackets fitted as standard. Wall mounted, brackets available separately. Environment: IP20 rated; 20 to 90% relative humidity; 0 to 35ºC Cooling: C5/C7 Passive. C10/14 variable speed fan, front inlet rear exhaust. Ampetronic C Series Installation Handbook & User Guide Page 35...
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Page 36: 16� Glossary Of Terms
A network device used to route communication outside of the local network. A gateway is typically a router. Input Signal source such as a microphone or line level input from a television or mixing console. Page 36 Ampetronic C Series Installation Handbook & User Guide... - Page 37 Output In the case of Hearing Loop Drivers, the Output(s) refer to the connection for the Loop cables (or feeder cables). In the case of the C Series these are 5mm euroblock screw terminal connectors. Phase Shift Exploited in Hearing Loop Drivers to ‘shift’...
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Page 38: 17� Warranty
In many cases WAN refers to the Internet. 17. WARRANTY This product carries a five year parts and labour warranty from date of shipment from Ampetronic. To qualify for the five year warranty, the product must be registered at www.ampetronic.com (products/warranty), without which the warranty will be valid for two years only. - Page 39 INSTALLATION NOTES: ................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................Ampetronic C Series Installation Handbook & User Guide Page 39...
- Page 40 Contents Copyright © Ampetronic Ltd 2018-23 All rights reserved.
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