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Troubleshooting
General Troubleshooting
Server unable to find the BlueField BF1600
Controller Card
The BlueField BF1600 Controller Card no longer
works
BlueField BF1600 Controller Card stopped working
after installing another BlueField BF1600 Controller
Card
Link indicator light is off
Link light is on, but with no communication
established
•
Ensure that the BlueField BF1600 Controller Card is placed correctly
•
Make sure the BlueField BF1600 Controller Card slot and the BF1600 Controller Card are compatible
•
Install the BlueField BF1600 Controller Card in a different PCI Express slot
•
Use the drivers that came with the BlueField BF1600 Controller Card or download the latest
•
Make sure your motherboard has the latest BIOS
•
Try to reboot the server
•
Reseat the BlueField BF1600 Controller Card in its slot or a different slot, if necessary
•
Try using another cable
•
Reinstall the drivers for the network driver files may be damaged or deleted
•
Reboot the server
•
Try removing and re-installing all BlueField BF1600 Controller Cards
•
Check that cables are connected properly
•
Make sure your motherboard has the latest BIOS
•
Try another port on the switch
•
Make sure the cable is securely attached
•
Check you are using the proper cables that do not exceed the recommended lengths
•
Verify that your switch and BlueField BF1600 Controller Card port are compatible
•
Check that the latest driver is loaded
•
Check that both the BlueField BF1600 Controller Card and its link are set to the same speed and duplex settings
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