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Viking DVA-3003 Technical Practice

Viking DVA-3003 Technical Practice

3 channel long play digital announcer
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Technical Practice
3 Channel Long Play Digital Announcer
The DVA-3003 is a
professional and cost-effective three channel
digital voice announcer specifically designed for ACD/UCD, hotel-motel wake up, auto
attendant, intercept, night message, information applications and other announcement
functions.
The DVA-3003 will increase call handling capacity by answering on demand or during
the first ring, automatically adjusting the announce cycle to the message length,
disconnecting on C.P.C. and providing instant "rewind" for the next caller.
The DVA-3003 is factory installed with 1 minute of record time per channel and may be
expanded to 4 minutes per channel using the ERAM-60 one minute memory expansion
kits. In applications where a single, longer message is required, the DVA-3003 can
also be configured as a single channel 3 to 12 minute announcer.
Features
• Record time expandable from 1 to 4 minutes per
channel
• Configurable as a 3-12 minute 1 channel
announcer
• Record and review announcements both locally
and remotely
• Tape jack to load prerecorded announcements
from a tape player
• Record 1, 2, or all 3 channels simultaneously
• Programmable ring delay for each channel
• Detects C.P.C. signal and disconnects
• Callers may be transferred after announcement
• Messages stored in Non-volatile memory (no
batteries required)
• Recognizes handshake signals from virtually
any PABX, Centrex or C.O.
• Provides both "Ring Trip" and 4 wire "E & M"
interface
• Recording volume level LED indicator for
consistently high-quality recordings
• One year warranty
Telecommunication Peripheral Products
http://www.VikingElectronics.com
Applications
Repetitive Announcing for:
• School closings
• College events and schedules
• Wake-up calls
• Bank rates/commodity prices
• Movie theaters
• Help desks
• Ski reports
• Night Message
• ACD/UCD or any announce only application where a
message is repeated continuously and may require
frequent updating.
Specifications
Power: 120V AC/12V DC 500mA UL listed adapter provided or
power from 48V DC 0.1 A maximum
Dimensions: 480mm x 200mm x 45mm (19" x 8" x 1.75")
Shipping Weight: 3 Kg (7lbs)
Environmental: 0° to 32° C (32° to 90° F) with 5% to 95% non-
condensing humidity
Message Length: 1 minute/channel, field expandable to 2, 3, or 4
minutes/channel using model ERAM-60 memory kits in (1) minute
increments
Sampling Rate: 64 Kbps (equivalent)
Connections: Standard ring-trip with adjustable ring delay, 4-wire
E & M with 600 ohm audio and switch selectable protocol
DVA-3003
3 Channel Digital
Voice Announcer
October 14, 2004

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Summary of Contents for Viking DVA-3003

  • Page 1 C.P.C. and providing instant “rewind” for the next caller. The DVA-3003 is factory installed with 1 minute of record time per channel and may be expanded to 4 minutes per channel using the ERAM-60 one minute memory expansion kits.
  • Page 2: Installation

    A. 120V AC Operation The DVA-3003 is provided with a 120VAC U.L. listed adaptor with a 12VDC 500mA output. The DVA-3003 requires a 24 hour unswitched 115VAC outlet. To protect the internal electronics, the installation of a surge protector is recommended.
  • Page 3 6 on DVA-3003 Busy output Earth from DVA-3003 *NOTE: BOM = “Beginning Of Message” pulse. EOM = “End Of Message” pulse. E. Using the DVA-3003 with Major PABX’S Set Front Panel DIP Switches Protocol Dip Manufacturer with inverted busy signal ATT (Dimension, E&M...
  • Page 4 Use 4 Wire E & M Interface. Connections: T & R to pins 3 & 4. Strap pin 5 (from the DVA-3003) to GND screw terminal (of the DVA-3003). Don’t connect any Earth Ground. RC-T1 (control input) lead to pin 2. CONVEYANT logic ground to - 48V screw Terminal.
  • Page 5 C. Remote Recording and Programming Note: Remove the handset and tape input plug from the DVA-3003 before remote recording. 1. Ring Trip Interface Mode To gain system access call (from a Touch Tone phone) the C.O. line or PABX extension connected to the DVA- 3003’s channel 1 CO/PABX LINE port.
  • Page 6: Operation

    Product Support Line...(715) 386-8666 Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, its affiliates and/or subsidiaries assume no responsibility for errors and/or omissions contained in this information. Revisions of this document or new editions of it may be issued to incorporate such changes.