Warranty & After-Sales Service; Specifications - Oppo Reno 10 Pro 5G User Manual

86
Warranty & After-Sales Service
Warranty
・The warranty period is 1 year from the date of newly
purchase.
・Free repairs will be done based on terms of repair service.
Terms of repair service is referred to SoftBank Website.
https://www.softbank.jp/mobile/support/product/
warranty/
・Warranty covers only handset. Accessories such as cables
are not covered by terms of repair service.
Cautions
Damages
SoftBank Corp. is not responsible for any damages for user
or third party resulting from lost opportunities to make
a call, etc. due to breakage, malfunction, or trouble of
product.
Accidents/Repair
Files and settings may be lost or altered due to accidents
or repairs. Keep a copy of important files, etc. SoftBank
Corp. is not liable for damages resulting from loss or
alteration of files (contacts/images/sound, etc.) or
settings due to accident or repair.
Disassembly/Modification
Disassembly/modification of handset is prohibited under
the Radio Law. Note that handset cannot be accepted for
repairs if modified.
After-Sales Service
To request repairs, contact Customer Service
SoftBank Shop. Have details of symptoms ready.
・During the warranty period, repairs are made under the
terms of repair service.
・After the warranty period, if handset can be repaired,
repairs will be made at cost. The functional parts necessary
to repair the handset will be available for 4 years generally
after the manufacture is discontinued. Repair may not be
possible because of a shortage of repair parts even during
the warranty period.
Further inquiries
For more information on after-sales service, contact a
nearby SoftBank Shop or Customer
or a nearby
Service.

Specifications

Handset
Item
Dimensions (W
Approx. 74.2 × 162.3 × 7.89 mm
× H × D)
Weight Approx. 185 g
Battery
2 × 2,230 mAh/17.43 Wh
Capacity
Continuous 5G (FDD-LTE): Approx. 1,500 minutes
Talk Time 4G (FDD-LTE): Approx. 1,740 minutes
1
Approx. 210 hours (5G)
Continuous
4G (FDD-LTE): Approx. 534.75 hours
Standby Time
1
4G (AXGP): Approx. 534.75 hours
AC Charger (complimentary sample)/
Charging Time USB Type-C™ Data Cable (complimentary
sample): Approx. 28 minutes
5G: Approx. 0.2 W
4G (AXGP): Approx. 0.4 W
Maximum
4G (FDD-LTE): Approx. 0.2 W
Output
GSM: Approx. 2 W
3G: Approx. 0.25 W
1 Approximate time, based on fully charged handset, no
calls or operation, and in strong signal conditions; actual
available time may be shorter with environment of usage,
applications, handset settings, frequency of use, etc. While
"Allow alerts" is enabled, available time per charge may be
shorter.
2 5G standby time is an approximate time in the SA
(standalone) environment.
AC Charger (Complimentary Sample)
Item
Input AC 100 to 240V 50/60 Hz 2.5A
Output DC 5V 2A/DC 5 to 11V 7.3A
USB Type-C™ Data Cable
(Complimentary Sample)
Item
Dimensions 1 m
SIM Card Slot Pin (Complimentary
Sample)
Item
Dimensions Approx. 35 × 7.3 × 0.9 mm
Description
2
Description
Description
Description